Customer Reviews for Superior Storage
(U-Haul Neighborhood Dealer)

679 reviews

11131 Blair Rd   Mint Hill, NC 28227

(704) 393-2320

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 11 am - 4:30 pm

Services at this Location:

Contact Us

(704) 393-2320

11131 Blair Rd
Mint Hill, NC 28227

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 11 am - 4:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Clean the windshield before goes out.

Donald S. 
Rating:
5.0

Customer did not leave a comment.

Anthony C. 
Rating:
5.0

It was a quick and easy process to pick up and drop off the truck. Instructions were clear. We were quite happy.

Deanna A. 
Rating:
3.0

Customer did not leave a comment.

David R. 
Rating:
4.0

Customer did not leave a comment.

Yolonda B. 
Rating:
5.0

Customer did not leave a comment.

Ernie W. 
Rating:
5.0

Customer did not leave a comment.

james R. 
Rating:
3.0

I originally selected a location that was close to my home. I was informed that the equipment was not available. This location was selected for me. It was 45 minutes from my home and very inconvenient. The representative did not attempt to locate a facility closer to my home. It was very stressful. I was very disappointed in the lack of service from customer service.

Andrea C. 
Rating:
5.0

Customer did not leave a comment.

debbie R. 
Rating:
5.0

Customer did not leave a comment.

Dana P. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
4.0

Customer did not leave a comment.

Joshua K. 
Rating:
5.0

Needed to upgrade equipment last minute, they were able to accommodate no problem.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

joana A. 
Rating:
5.0

I feel all went well and I was treated as expected. All was in order and as it should of been

Joseph G. 
Rating:
5.0

Quick Turn around time from pickup to drop off.

Natasha D. 
Rating:
5.0

Super convenient and excellent customer service. You can check in on the website or at the front counter. 5 Stars!

Aleigha T. 
Rating:
5.0

Customer did not leave a comment.

paul E. 
Rating:
5.0

The gentleman at the front desk (I think his name was Bill) was incredible! Very friendly and knowledgeable. Did an awesome job of helping me feel comfortable with the vehicle and feel confident while driving it.

Kelly H. 
Rating:
5.0

No comments.

VICTOR A. 
Rating:
4.0

Customer did not leave a comment.

Glenn B. 
Rating:
5.0

Customer did not leave a comment.

alan D. 
Rating:
5.0

Customer did not leave a comment.

Tom G. 
Rating:
5.0

Customer did not leave a comment.

Diego C. 
Rating:
5.0

Night and day difference. This gentleman gave me the number for the main office to ensure that I had the correct drop off location for my truck rental. Place was clean, and the gentleman was very friendly.

Benjamin B. 
Rating:
5.0

Nothing. Great experience all around.

HAROLD B. 
Rating:
5.0

Customer did not leave a comment.

DeBenner C. 
Rating:
5.0

Great customer service and hospitality. They offered my sons a cold soda, candy, and to use the restroom. Also very helpful with understanding the car tow trailer. Great experience.

Chad M. 
Rating:
3.0

The car wasn't strapped down to the trailer all the way. In fact, it shifted during our travel. When we dropped off the trailer the uhaul representative in Houston stated that this isn't the first time that someone from nc had this issue. This needs to be brought to someone's attention because, if my vehicle would've came off the trailer while driving that would've been a different issue.

Taylor B. 
Rating:
5.0

Customer did not leave a comment.

CYRUS R. 
Rating:
4.0

Customer did not leave a comment.

alycer H. 
Rating:
3.0

Customer did not leave a comment.

Carl L. 
Rating:
5.0

very positive

Cyrus R. 
Rating:
5.0

Customer did not leave a comment.

VADYM K. 
Rating:
5.0

Customer did not leave a comment.

Marc Z. 
Rating:
5.0

Customer did not leave a comment.

IRA J. 
Rating:
5.0

Customer did not leave a comment.

TERRY P. 
Rating:
5.0

Customer did not leave a comment.

CLAY R. 
Rating:
5.0

Customer did not leave a comment.

IRA J. 
Rating:
5.0

Customer did not leave a comment.

Tia G. 
Rating:
5.0

Best equipment I've ever rented from Haul. Virtually a brand new van (1000 Miles) Most equipment I've rented was ready for the crusher. (But not at this location)

EUGENEJOHN P. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

IRA J. 
Rating:
5.0

Customer did not leave a comment.

EMMA M. 
Rating:
4.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Clean vehicle better. Easy check in and out.

EVERETTE P. 
Rating:
5.0

Customer did not leave a comment.

AKEEM W. 
Rating:
1.0

Lied about gas

GREGORY R. 
Rating:
5.0

Great service

Eddie A. 
Rating:
3.0

Tear down the converted house and build a storefront. Also, I paid for hourly truck rental based on an estimation but, was not credited for coming back an hour early; I also had to pay a per/mile charge (for what)?? AND, I had to fill the truck with gas!!! Seems that the “per/mile” charge would cover something!

DANIEL T. 
Rating:
5.0

Simple and easy exchange, would return if needed

Eric I. 
Rating:
5.0

Very kind and helpful

Ruben M. 
Rating:
5.0

Customer did not leave a comment.

HARRY S. 
Rating:
5.0

Customer did not leave a comment.

DEIDRE R. 
Rating:
5.0

Not much, Superior storage is an excellent facility and the owner is a great guy.

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

LELANIA C. 
Rating:
5.0

The customer service was outstanding.

RONALD R. 
Rating:
5.0

Customer did not leave a comment.

BRIAN R. 
Rating:
5.0

none

RICO B. 
Rating:
5.0

The managment is just great, very polite and attentive. I'm looking forward to do business with them again. Strogly reccomended

GHERAL B. 
Rating:
5.0

Customer did not leave a comment.

ANGELIA J. 
Rating:
5.0

Customer did not leave a comment.

richard B. 
Rating:
2.0

Need help wait in line for 45 mins

MONICA B. 
Rating:
5.0

Customer did not leave a comment.

RANDY H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
5.0

Customer did not leave a comment.

charles B. 
Rating:
5.0

Bill was fantastic.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

CHRIS P. 
Rating:
5.0

I was pleased with the rental itself. I think that the charges should be done differently when checking out after hours.

TAMMY R. 
Rating:
5.0

Customer did not leave a comment.

GARY C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
5.0

Great location to rent from. Was in and out with no hassle. Smooth - what anybody would ask for.

Scott S. 
Rating:
3.0

Customer did not leave a comment.

Delores Z. 
Rating:
5.0

Customer did not leave a comment.

ANATOLY T. 
Rating:
5.0

Customer did not leave a comment.

Tashara G. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL L. 
Rating:
5.0

Customer did not leave a comment.

SCOTT K. 
Rating:
5.0

Great experience Owner and operator very knowledgeable and helpful. This is my 2nd time using this location i

NARVOL S. 
Rating:
5.0

Efficient check in. Knowledgeable agent.

BRETT H. 
Rating:
5.0

Customer did not leave a comment.

ERICA L. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE Y. 
Rating:
5.0

Customer did not leave a comment.

JASON B. 
Rating:
5.0

Customer did not leave a comment.

SCOTT K. 
Rating:
2.0

Customer did not leave a comment.

Jeremy M. 
Rating:
4.0

Customer did not leave a comment.

Gordon W. 
Rating:
5.0

Nothing I can think of. The management is great!

MARK H. 
Rating:
5.0

Customer did not leave a comment.

ROMULUS T. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

alan willard M. 
Rating:
5.0

Customer did not leave a comment.

ANDREW G. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

JAMES V. 
Rating:
3.0

The man who checked in my truck was nice. He allowed me to stay in the front office until my friend was able to pick me up.

Rachel R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM A. 
Rating:
5.0

Always a great experience with this location.

MICHELLE C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
4.0

Expeditious and friendly customer service provided

Kelly I. 
Rating:
3.0

This rental was a poor experience. First this tow dolly was too expensive and I will likely purchase my own as these are just getting too costly to rent. The dolly serial number was incorrect and I had to note this in the "checkout text inspection" which should not be my responsibility. Uhaul used to be a good value however that is clearly changing.

CHRISTOPHER R. 
Rating:
5.0

Customer did not leave a comment.

Marc Z. 
No reviews have been submitted for this location.

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