Customer did not leave a comment.Frantz P.
Customer Reviews for Swags N Stuff
(U-Haul Neighborhood Dealer)
Stone Mountain, GA 30083
Services at this Location:
- Mon–Fri10 am–6 pm
- Saturday10 am–2 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. Everything went smoothlyKIMBERLY G.
The owners of this business are extremely nice had great customer service, my experience with them was awesome will definitely rent from this location from now on.Anjanette W.
Customer did not leave a comment.MARK M.
Best customer service I've ever had at a Uhaul centerRobin B.
this place is awesome and very customer friendlyralph R.
Great customer serviceErnest G.
The staff members at this location were the best to work with. They were very friendly and helpful. I would most certainly revisit this location should I need another truck.Troy D.
Customer did not leave a comment.Alexis T.
They were headed to wash truck but I needed it short term and accepted as it wasWanda P.
Customer did not leave a comment.Helen S.
Customer did not leave a comment.James B.
Customer did not leave a comment.Britnee W.
Helpful staffBrian K.
The customer service was great I enjoyed sitting there talking with the owner of the location he was very friendly all equipment if you're really goodANTOWYN Z.
Very nice family owned business! Great service!MACK W.
Customer did not leave a comment.sholom K.
Customer did not leave a comment.Chanavia B.
Customer did not leave a comment.Robert L.
Not a thing at this location the staff was super nice. Got me in and out. In a timely manner and was super friendly thanks againJanet I.
Customer did not leave a comment.ed W.
Nothing, everything was prepared and ready to go.Leslie P.
My go to place to rent a uhaul in the area! Fast, friendly, & affordable! Thanks so much!Jazmond J.
Everything they over charge me alotlevonte S.
Customer did not leave a comment.Stephanie L.
The app did not work properly when checking out the vehicle. The customer support transferred me back and forth 4 times before finally reaching the right agent to solve my problem.SAMUEL Y.
Service was okDiedre-Ann W.
Fast, efficient and friendly service!JERLMICHEAL S.
Communication is good. Thomas has my trucks all the time, on-time!Joseph O.
The vehicle was pulling like the transmission going out. I didn't have a problem with the location,my problem was with Uhaul. After I scheduled my pickup, I arrived at the location. I was told upon my arrival that there was a code on my account (which was a mistake), but I had to call an 1800 uhaul number to get it removed. This issue caused me to be delayed. It's something that shouldn't have happened. This was my second time renting a uhaul, so I wasn't sure what was going on or why a "code" was placed on me. The problem was resolved eventually , I didn't have a balance or owed anything. The representative did apologize, but this still caused a problem. They need to have these issues resolved prior, not after I arrive for pickup.Valarie D.
Customer did not leave a comment.Brian C.
You have to check track before readyidris A.
Customer did not leave a comment.Andre V.
Nothing needs improvement. The folks at Swags are exceptionally friendly and efficient, knowledgeable and helpful on the Uhaul services. They will be my go-to place for future rentals. They could use some additional equipment, trailers so they could expand the rental opportunities.DONALD P.
Customer did not leave a comment.JADA-BRIELLE K.
Customer did not leave a comment.cashara W.
Customer service was amazing. Owners answered all my questions, went above and beyond to ensure a safe and secure move for me from Atlanta to Orlando. 10/10 highly recommend.Airess R.
Customer did not leave a comment.Kimeylle P.
Thank you so much for the great experience and I will definitely use this location again when/if I need a i haul rentalTyler S.
Customer did not leave a comment.CYNTHIA K.
Customer did not leave a comment.Yolanda T.
Customer did not leave a comment.PHILLIP P.
Customer did not leave a comment.Lisha J.
Very professional and great location. I would use them again. I would recommend this locationJennifer C C.
Service Provider went out of his way to ensure that a stressed-out me was comfortable with the rental. I do sincerely wish to thank him for this time. He helped make a potentially difficult move on my part run extremely smoothly. I will undoubtedly be back! Thanks!Hugh M.
The owner is rude.Yolanda T.
Customer did not leave a comment.MARTHA J.
Full up truck and service truck replacement wipers needed bad and alignment is off bad needs attention NOWHakeem B.
The attendees where knowledgeable and extremely pleasant to talk to.Gwendolyn W.
Customer did not leave a comment.Cynthia T.
She was so helpful and nice.Mark W.
A very friendly way to serve customers! Really appreciate how I was taking care of, and the vehicle was very clean.Wesner T.
Customer did not leave a comment.sauzhunee D.
Mr. Thomas was so nice and friendly. He was very clear in his explanation of the rental and drop-off process, and I will definitely use his services again.Karen L.
Customer did not leave a comment.Michael P.
Customer did not leave a comment.Michael F.
Went to make a reservation for 6 pm it was 2 pm and i pay everything and the lady told me i can take the key with me when i am ready just come back take the truck as i am leaving nearby, at 4 pm i realize i will not be able to move came back trying to cancel they still charging me the whole amount for the truck, ridiculous !!!Roselon S.
Customer did not leave a comment.Lorraine D.
For excellent customer service use this location. Clean vehicles in very good condition 👌.andriette G.
Nothing at this time everything was lovelycynthia C.
Friendly quick no hassle type of serviceKahalilah B.
Customer did not leave a comment.CAMINO A.
Customer did not leave a comment.LUKE R.
This location has zero Uhaul packing supplies, so you have to get those at another location.David H.
Great Customer Service..George W.
Pleasant and professional customer service l!Reneshia E.
Customer did not leave a comment.Terri B.
Make sure the mileage on the contract marches the mileage on the truck being rented.CHRISTOPHER C.
Customer did not leave a comment.Sufyan E.
Filthy around the location and wanted personnel there to get some kind of discount; did not happen!Jean T.
Very friendly and helpfulCarvell S.
Customer did not leave a comment.kerry B.
Customer did not leave a comment.Joseph R.
Customer did not leave a comment.Dorothy T.
Customer did not leave a comment.Kisha C.
Customer did not leave a comment.rahim A.
Nice man cool no problemJAMES B.
Customer did not leave a comment.Carlos B.
Your rates are very misleading I rented this van with the understanding of $19.95/day but when I returned the vehicle I was told that my payment would $103.00 that is very dishonesthankin W.
Customer did not leave a comment.Ernest G.
Customer did not leave a comment.BEVERLY T.
When I reserve the truck I also paid for the dolly To be included and when I got the truck there was no dolly to remove the furniture so that make my moving extra work and difficult so For that reason I wasn't happyNezanet H.
Mr. Thomas is the best!!! He was so helpful and courteous, a true gem in the art of customer service!Angel M.
Customer did not leave a comment.Jared C.
Customer did not leave a comment.Kristen C.
All Goodjamie S.
Personnel was more than courteous and ensure that I had everything I neededZhane J.
Incredibly kind and helpful!!Laura S.
Customer did not leave a comment.Kendrea W.
Customer did not leave a comment.Lakeesha D.
Nothing! I opted for online checki, but the gentleman working there still stepped out to saty hello and assist me. He was so kind and pleasant. You just don't receive customer service like that these days. It was very much appreciated! Thank You Sir!Latisha F.
Customer did not leave a comment.Tyler M.
Customer did not leave a comment.Richard H.
Customer did not leave a comment.Loren B.
Customer did not leave a comment.THELMA H.
Don't charge one way trips upfront and give a rebate if we don't use it the full 5 days.Christina L.
Customer did not leave a comment.THELMA H.
Customer did not leave a comment.KeJuan W.
Customer did not leave a comment.Patrice W.
Additional Services at this Location
We have the largest selection of new trucks!
Trailers & Towing
Our cargo and utility trailers start at $14.95!