Customer Reviews for Swim Rite Pools
(U-Haul Neighborhood Dealer)

717 reviews

2218 W State St   Fremont, OH 43420

(419) 332-6516

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 9/2/2024: Closed
  • 11/28/2024: Closed
  • 12/24/2024: 8:00 am - 1:00 pm

Services at this Location:

Contact Us

(419) 332-6516

2218 W State St
Fremont, OH 43420

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 9/2/2024: Closed
  • 11/28/2024: Closed
  • 12/24/2024: 8:00 am - 1:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Jeff M 
Rating:
5.0

Great service!!

Dana F 
Rating:
5.0

they were very helpful and knowledgeable

Mark H 
Rating:
5.0

Customer did not leave a comment.

Daniel C 
Rating:
1.0

They argued me down about an fee I already paid

Kenyatta B 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA B 
Rating:
3.0

Customer did not leave a comment.

Rich G 
Rating:
5.0

Customer did not leave a comment.

Jodi S 
Rating:
5.0

Customer did not leave a comment.

Elizabeth B 
Rating:
5.0

Customer did not leave a comment.

mike w 
Rating:
3.0

Customer did not leave a comment.

Margaret W 
Rating:
5.0

This is only the 2nd time I have had to rent at U-haul but the Gals at Swim-Rite are very nice and helpful !

MATTHEW H 
Rating:
4.0

Provide the necessary electrical wire hookup adaptor for a proper connection.

Pedro T 
Rating:
3.0

Customer did not leave a comment.

Barry C 
Rating:
5.0

Customer did not leave a comment.

norman s 
Rating:
5.0

Customer did not leave a comment.

Patricia B 
Rating:
4.0

Mobile drop off

Christa V 
Rating:
4.0

Customer did not leave a comment.

Raymond E 
Rating:
5.0

Customer did not leave a comment.

ANNA R 
Rating:
5.0

Customer did not leave a comment.

Christopher H 
Rating:
1.0

I shouldn’t have to drive 25 minutes to drop off the truck, when there’s 2 locations in the town I moved to. I had to pay for an Uber to take me home.

BO D 
Rating:
5.0

Raneshia D is a ROCK STAR!! SHE NEEDS A DOUBLE RAISE!! HONESTLY, that woman took good care of me personally after a frightful drive!! Bless her soul she's the only one working the yard! Treat your employees like gold and you'll keep the good ones!!!

linda a 
Rating:
5.0

Customer did not leave a comment.

Edward E 
Rating:
5.0

Customer did not leave a comment.

Joe B 
Rating:
3.0

I paid 40 dollars for 2 dozen moving blankets and there were not moving blankets in the truck at all and there was no way to remove them from my reservation. So I paid 40 dollars for an item that I did not get to use. When I picked the truck up I took a picture of the empty back as proof there were no moving blankets.

ZACHARY B 
Rating:
5.0

Customer service was outstanding, the young ladies were very attentive. Kudos!!

Richard C 
Rating:
5.0

Customer did not leave a comment.

David T 
Rating:
5.0

Customer did not leave a comment.

Craig L 
Rating:
5.0

Young lady was great.

Richard C 
Rating:
5.0

It was actually a simple transaction. I’m not sure what else could be done.

Timothy L 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
5.0

Customer did not leave a comment.

Donald U 
Rating:
5.0

Customer did not leave a comment.

Demetrius D 
Rating:
2.0

Be accommodating and helpful to the client when another agent has made a mistake

Sunshine R 
Rating:
4.0

The app is terrible. Spent two hours of my life on hold and live chat trying to get my order done

David R 
Rating:
5.0

Customer did not leave a comment.

Charlene M 
Rating:
5.0

Very friendly and helpful staff

Michael R 
Rating:
3.0

Customer did not leave a comment.

Jon R 
Rating:
5.0

Customer did not leave a comment.

Latoya J 
Rating:
5.0

Customer did not leave a comment.

John P 
Rating:
4.0

Customer did not leave a comment.

Ricardo R 
Rating:
5.0

They were very friendly

Alfredo R 
Rating:
3.0

Trailer needs new tires one had a leak had to air it up 4 times to get the job done

Gary F 
Rating:
4.0

Was fine dropping off.

Scott B 
Rating:
5.0

Customer did not leave a comment.

Cynthia B 
Rating:
5.0

Customer did not leave a comment.

Jordan G 
Rating:
5.0

Customer did not leave a comment.

Dale M 
Rating:
3.0

Customer did not leave a comment.

Emily W 
Rating:
5.0

Swim rite has been there for me with surgical precision every time I need them.

GEORGE S 
Rating:
5.0

Customer did not leave a comment.

cheryl o 
Rating:
2.0

They should have a separate office for rental. The chemical smell was a little over whelming

Richard L 
Rating:
5.0

Customer did not leave a comment.

Luis B 
Rating:
5.0

Customer did not leave a comment.

Richard M 
Rating:
5.0

Friendly, explained everything, educated me. Was polite

jane m 
Rating:
3.0

Customer did not leave a comment.

Jacqueline H 
Rating:
5.0

Customer did not leave a comment.

Amy S 
Rating:
5.0

Customer did not leave a comment.

edward e 
Rating:
5.0

Customer did not leave a comment.

Carlos V 
Rating:
1.0

Very bias and rude people . Unprofessional

taylor m 
Rating:
5.0

I was happy with the service and the advice how to return the uhaul after hours.

Michele F 
Rating:
5.0

Customer did not leave a comment.

Sylvia K 
Rating:
4.0

Customer did not leave a comment.

CHRIS M 
Rating:
5.0

Customer did not leave a comment.

Lucas E 
Rating:
5.0

Customer did not leave a comment.

BERNADETTE W 
Rating:
3.0

Customer did not leave a comment.

Ricky G 
Rating:
5.0

Very friendly & knowledgeable

Jon P 
Rating:
5.0

Very good experience

JOHN M 
Rating:
5.0

Customer did not leave a comment.

David K 
Rating:
5.0

Customer did not leave a comment.

melissa b 
Rating:
5.0

This was not our original pick up location. We were not happy we had to drive 23 miles out of our way to pick up a truck that was supposed to be available 2 miles from our location. However, the girl at this location was extremely helpful and was also surprised that nothing more was done for us because of the mixup. The place was clean and easily located and the girl we worked with was extremely helpful and professional.

Charlene A 
Rating:
3.0

Quicker on-site service

Jack R 
Rating:
4.0

Customer did not leave a comment.

Gary L 
Rating:
5.0

Customer did not leave a comment.

Sue T 
Rating:
5.0

BEST PLACE TO GET A UHAUL!!

Tori M 
Rating:
5.0

The location was very convenient. I was able to upgrade size of truck & keep the truck up till 24hrs if needed, when I initially signed up for 4 hrs. Excellent customer service, & I would use there Service again, as well as recommend them. Thank you.

Marsha W 
Rating:
5.0

Customer did not leave a comment.

Kristopher S 
Rating:
5.0

Customer did not leave a comment.

Antuan B 
Rating:
5.0

The customer service at this location has always been great...i have used them a few times...i have no complaints

Charnelle H 
Rating:
5.0

Customer did not leave a comment.

JOHN S 
Rating:
5.0

Customer did not leave a comment.

Jeanette B 
Rating:
5.0

Customer did not leave a comment.

Charlene M 
Rating:
3.0

Customer did not leave a comment.

Theresa N 
Rating:
5.0

Customer did not leave a comment.

Josh H 
Rating:
5.0

Was a great experience! Would recommend

Jacob H 
Rating:
5.0

There is no need for improvement. Swim rite pools gave me a stellar service. I will always go back to them for rental needs.

William D 
Rating:
3.0

Customer did not leave a comment.

Carolyn F 
Rating:
1.0

Gas tank had one mike on it. The computer didn’t work. We were signed up to pick up in sandusky but it got moved 45 minutes out of the way to Fremont. The First Lady on phone was nasty. Next two people and pick up person were nice and professional. All around terrible experience.

Lisa M 
Rating:
5.0

Customer did not leave a comment.

Choya H 
Rating:
5.0

Customer did not leave a comment.

cathy b 
Rating:
5.0

Friendly and very helpful staff!

Matt P 
Rating:
4.0

Customer did not leave a comment.

Jennifer P 
Rating:
5.0

Customer did not leave a comment.

Don M 
Rating:
4.0

Customer did not leave a comment.

Rick H 
Rating:
5.0

Very quick process and they were friendly and have great customer service.

DONNIE S 
Rating:
5.0

Customer did not leave a comment.

May D 
Rating:
5.0

Customer did not leave a comment.

Jessie B 
Rating:
5.0

Customer did not leave a comment.

James S 
Rating:
1.0

Fremont uhaul sucks!!!! I reserved a 20 ft truck to move one way. Would of cost me around $130. (Swim rite) uhaul called me the day before my reservation and said the owner would cut me a deal if I would bring the truck back to them so they can continue to rent it out. Get there… got the uhaul and now it’s costing me over $170 for my move cuz I only put half the gas in. My move was only 34 miles away and could of dropped it off in Sandusky as I planned! I’m not paying the full amount of gas when they’re the ones who wanted it back!!! Been on the phone with corporate for several days cuz if Swim Rite wanted the uhaul brought back to them then they should eat the cost of the return trip NOT ME!!!

Lucy F 
Rating:
4.0

Customer did not leave a comment.

Logan G 
Rating:
1.0

Horrible experience!!! I was also overcharged! I’ve called, emailed, and instant chatted with no response!

Michael E 
No reviews have been submitted for this location.

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