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PHILIPA G
Customer Reviews for T Square
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
If I could give the Uhaul a roadside assistance a score of 1-10 I'd give them a 20! Everyone that I spoke to was amazing. They have a high level of professionalism, expertise, patience, and compassion. They have a team that is very quick to respond. I had to bring my rental into the repair facility and they were quick and AMAZING Unfortunately, I got a Lemon. This was a new UHAUL vehicle and we had some mechanical issues...ending in my rental having to be towed away. This is by NO means a reflection of this facility or UHAUL more on the manufacturer. Here's what I can say! This facility was very easy to rent from, BUY THE INSURANCE! (it's worth it!). Please note -- I could have given them a 1 star due to the equipment experience, but due to the overall experience I'm giving them a 5 star.
SARAH MTo avoid the extra charges on the costumers
MOHAMMAD ALa atención fue muy buena el costo justo te lo recomiendo
YENY MMake sure the truck is in good condition and make sure it's clean the door didn't work too well
CONNIE AThe gentlemen who greeted me and took care of me was very professional and helpful. He was excellent to work with. Thanks!!
SARA NThanks for your kindness
BIRTUKAN BCheck in process was too long and they add a bunch of fees and charged me for add ons I didn’t even add.
TAMIYA GMe pareció muy costoso lo que pagué ya que en otras ocasiones he usado el servicio pero no he pagado tanto pero esta vez sí y solo fueron 20 millas
JAIME VThe person in charge was dealing with multiple customers from the convenience store so he couldn't focus on taking care of my reservation. Also, they didn't have the truck I reserved and I was offered to take a different truck at an extra cost, even when this was their mistake. They were friendly.
Erick MA few bits of food in cab and only a half tank of gas, but I only had to bring it back half full, and I had plenty of gas to complete my mission! Plus, they computer issues that shut down the pumps which was the reason they couldn't fill up the truck. Overall I was impressed with the customer service, and I would use them again.
RICHARD FThis location did a wonderful job helping me to get a 10-foot moving truck for the afternoon.
JONATHAN PYour store is not good your guy’s workers is not good to
LING H