I was told I could drop the trailer at the Arizona and Riggs location. I had the trailer for multiple days yet they told me I had to drag it 25 min away to the downtown Chandler location, because there wasn't room at the other lot. It was a 5X8 trailer. The second smallest item you rent out, not much of a footprint. And you are telling me nothing left the lot from the Arizona and Riggs location that Saturday that would have allowed for enough space for that 5x8' trailer to park there? That is super annoying. Instead of 5 min there and back it was 25 min there and 25 back to drop off the trailer. Not amazing customer service.
KYLE P
Customer Reviews for TNT Transport LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were great and helpful.
AVERY PVery responsive and professional - truck was totally clean and ready for my rental. Store was pleasant and overall experience was great.
BRIAN RYou have a great process.
MARC HTNT Flagstaff is a very tight space when drilling off and the office is closed after 5pm. I made it work for a 15’ truck and car tow to fit alongside the road, but it was a slight challenge. App return process kept kicking me out but completed it on the 4th try.
SAHMIE WGreat service. Definitely well be back.
JOHNATHAN PNo one was available in person so I had to call and leave the trailer with no one to inspect my retrun
EDWARD YOutside looked like a junk yard, inside the building looked like a daycare. Woman checking me out for equipment continually yelled at kids who were running around.
KATIE I