Customer Reviews for Take a 2nd Look Thrift Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Take a 2nd Look Thrift Store

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richard W. on

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maria T. on

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RICKY C. on

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Stop lying to customers about the rates for self commission purposes.

James T. on

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The lady was nice but she said one thing and did another. She said not to worry about doing the return on my mobile phone. She said she would wave the $20 extra but I still tried to do it but it didn’t work. Then she still charged me the extra $20. I’m not happy at all.

donald J. on

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rod F. on

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I returned the tow dolly after hours and the on-line check in system is cumbersome for an old man like me! :) I called the dealer the next morning and they were very accommodating to take care of the check in at that time.

Richard H. on

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I don't know of any improvements needed.

phillip L. on

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James G. on

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Gary H. on

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Rebecca H. on

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The hours do not allow for returns. The Uhaul app does not work. Charged an additional $20.00 because the location is closed before the return time and because the app does not work.

Millicent P. on

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You & your workers do your best to satisfy your customers. I watched them in action. These folks are hard working, caring, helpful, respectful & polite.

Anne R. on

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Brenda H. on

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Gregory R. on

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excellent experience

Kenneth C. on

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MARY B. on

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Rodney W. on

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The service was excellent!!!!

Michael C. on

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ROBERT W. on

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Handyman P. on

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Great service. The U-Haul person met me 2 hours before they opened just so I could get my truck. I was concerned, because in the past, it has taken me 30-45 min to get my equipment at other locations, and I had employees on the clock this time, and I was in and out in less than 10 minutes.

dale E. on

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Very convenient location

Rebecca A. on

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Staff is friendly and well organized. They really know their stuff. We were hooked up to our trailer and gone in no time!

JOHN M. on

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Rebecca A. on

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Well satisfied with service.

Harvey I. on

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An appliance hand truck had not been available (I had reserved one) at my original truck pick up location. They were able to rent me one. I have previously rented from this location and they have been great.

Darain M. on

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You are and A plus

Bobby N. on

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Kevin H. on

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Screwed up our bill. My wife rented one the next day and screwed the bill up on that one too.

CONNIE E. on

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dona F. on

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Lacy R. on

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bladen C. on

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judith P. on

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Harvey I. on

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Danielle H. on

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kanawha J. on

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The truck has a leak at the top of the windshield so, it was dripping on my leg the whole time that I was in the drivers seat. I don't believe that the representative realized that there was a leak but there were paper towels on the dash.

Timothy B. on

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Virgil M. on

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Trailer did not have a jack on the tongue.

Harvey I. on

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