The pick up location clerk was terrible, i had to help him fill out his portion of the contract and he still got it wrong. We got that fixed up later on with another Uhaul representitive who was fantastic. The tires were worn out and he refused to call anyone and said it was my responsibilty to call uhaul stating he was just a third party. I had to wait 2 hours for the tire guy who was very good and fast changing the tires out. I expected better from this Big Bear location and will never rent from there going forward.
JEFFREY B
Big Bear Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hamilton, ON L8V1T1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Good place to rent from.
MICHAEL RIt was vovered w snow. There was no one to help
HENRY KVery good
GUILLERMO RThey tried to change us 25 bucks for gas. I made sure it was returned with the exact gas level I picked it up with. I had to call U-haul customer service to get my money back. I can say that Christian at U-haul customer service was very good to deal with. Glad I took before and after pictures of the fuel gage and mileage.
Trevor N