The trailer I booked was not available when I arrived, and the agent had to search for another location to find one for me. The only available 6x12 open trailer with a ramp ended up being far from my home. When I finally got there, I had to hook it up myself because the only employee on site was a young woman working alone in the convenience store. This isn’t the first time I’ve had this issue with the open trailer with a ramp. My entire day was disrupted because all my plans had to change due to the delay in locating a trailer.
ashraf g
Big Bear Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hamilton, ON L8V1T1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Try not charging someone for equipment when they promptly returned it.
Trevor OThe pick up location clerk was terrible, i had to help him fill out his portion of the contract and he still got it wrong. We got that fixed up later on with another Uhaul representitive who was fantastic. The tires were worn out and he refused to call anyone and said it was my responsibilty to call uhaul stating he was just a third party. I had to wait 2 hours for the tire guy who was very good and fast changing the tires out. I expected better from this Big Bear location and will never rent from there going forward.
JEFFREY BGood place to rent from.
MICHAEL RIt was vovered w snow. There was no one to help
HENRY K