Customer Reviews for Tallahatchie Mini Storage
(U-Haul Neighborhood Dealer)

140 reviews

400 Park Plaza Dr   New Albany, MS 38652

(662) 598-4451

Hours

  • Mon–Fri
    9 am–5:30 pm
  • Saturday
    9 am–2 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(662) 598-4451

400 Park Plaza Dr
New Albany, MS 38652

Services at this Location:

Hours

  • Mon–Fri
    9 am–5:30 pm
  • Saturday
    9 am–2 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

very good experience

lonnie T. 
Rating:
5.0

This representative is the best in the business. He is very knowledgeable and takes care of business promptly

TIM G. 
Rating:
3.0

Customer did not leave a comment.

Bert W. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

The staff was friendly and responded to my needs in a timely fashion. I am very appreciative of their excellent service and accommodating personality.

LaFadra M. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Larry W. 
Rating:
5.0

Customer did not leave a comment.

Mickey B. 
Rating:
5.0

Jonathan at Tallahatchie Stirage and UHaul in New Albany Mississippi is outstanding ~~ so helpful & always makes the moving experience easy! He's the best UHaul Rep I have ever used and I've used many over the years~~~ thank you Jonathan for all your help! Andrea Edgeworth

Andrea E. 
Rating:
5.0

I had a great experience!

Marsha S. 
Rating:
5.0

Customer did not leave a comment.

mickey B. 
Rating:
4.0

Customer did not leave a comment.

randy B. 
Rating:
5.0

Customer did not leave a comment.

Mike R. 
Rating:
5.0

Customer did not leave a comment.

Larry W. 
Rating:
5.0

Customer did not leave a comment.

Raymond P.  |  Overall Experience 
Rating:
5.0

Very nice and efficient to deal with.

Kimberly O. 
Rating:
5.0

Customer did not leave a comment.

Frederick M. 
Rating:
2.0

Customer did not leave a comment.

Sharon H. 
Rating:
5.0

Customer did not leave a comment.

Mary Beth S. 
Rating:
4.0

Customer did not leave a comment.

Tyler W. 
Rating:
5.0

No improvement needed at this location! Jon Brady is always courteous, professional and willing to do whatever he can to help!!

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

All good.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

mark M. 
Rating:
5.0

It was the cleanest truck I've ever picked up

Christina C. 
Rating:
5.0

Customer did not leave a comment.

Savannah C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Angela V.  |  Overall Experience 
Rating:
5.0

He was VERY helpful and knowledgeable in regards to our unit and truck rental. He was very friendly when I spoke to him on the phone prior to renting.

CHRIS H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
4.0

Customer did not leave a comment.

Milton H. 
Rating:
5.0

Nothing really everything was great van was clean

Clifford R ADKIN A. 
Rating:
5.0

Everything went perfectly even though I had two last minute plans.

Brendan T. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Lee G. 
Rating:
3.0

Customer did not leave a comment.

Brandon G. 
Rating:
5.0

Customer did not leave a comment.

Niki F. 
Rating:
5.0

John at The Tallahatche UHaul is wonderful he makes it all such a pleasant deal when it comes to renting a space or equipment ~~ UHaul is lucky to have on board!!!! You guys Rock!!!!!

ANDREA E. 
Rating:
5.0

Customer did not leave a comment.

Roger S. 
Rating:
5.0

Customer did not leave a comment.

Kebrina L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Very helpful manager

Tommy W. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
5.0

I always have exceptional service at this location!! Mr John is amazing!!

Frederica A. 
Rating:
5.0

A Great Place

Charlotte S. 
Rating:
5.0

Customer did not leave a comment.

Sancy W. 
Rating:
5.0

Good experience

randy W. 
Rating:
5.0

Customer did not leave a comment.

Kenneth C. 
Rating:
4.0

Customer did not leave a comment.

Sheryl F. 
Rating:
5.0

All was good.

Thomas P. 
Rating:
4.0

Customer did not leave a comment.

Angena M. 
Rating:
5.0

Everything went well. Manager was very helpful!

Nancy F. 
Rating:
5.0

The manager, Jonathan, was very knowledgeable, helpful, and courteous! Yes, I would recommend this facility.

Linda A.  |  Overall Experience 
Rating:
4.0

Courtsey And Prompt Well Done

MILES J. 
Rating:
5.0

Customer did not leave a comment.

Terry L. 
Rating:
5.0

No improvement needed

WILLIAM S. 
Rating:
5.0

Was very happy with the person helping at this location as well. The location was in a convenient spot.

Jean F. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

Customer did not leave a comment.

anna C. 
Rating:
5.0

Customer did not leave a comment.

amy D. 
Rating:
3.0

Customer did not leave a comment.

Pat M. 
Rating:
5.0

The person who helped me was very nice and knowledgeable about the truck I rented. Highly recommended!

buzz S. 
Rating:
5.0

Excellent customer service

BILLY L. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY B. 
Rating:
3.0

Customer did not leave a comment.

LISA W. 
Rating:
5.0

John was handling an auction on one of his storage units. He had left a contact phone number on the door. I called it and he said to give him a few minutes. He was very prompt, and handled the paper work. Very satisfied!

THOMAS P. 
Rating:
5.0

It was a late drop box delivery

PHILLIP T. 
Rating:
5.0

Customer did not leave a comment.

Emilce V. 
Rating:
5.0

The original location I was to pick up my equipment was in Pontotoc, Mississippi at Britt's Automotive, which was about one mile from the place I was staying. When I arrived at Britt‘s Automotive it was closed and a sign on the door said by appointment only for U-Haul service. I attempted to call the business and no one would answer. I called the regional office and they also attempted to call the business and no one would answer. I was directed to Tallahatchie Mini Storage 30 miles away to pick up my equipment, a 60 mile round trip. The Northeast Mississippi regional office for U-Haul should cancel the franchise of Britt's automotive for U-Haul because he is wasting people's time by having a pre-designated appointment at his facility that he's too lazy to show up at. When I was at Tallahatchie Mini storage I was told several people had complained about Britt's automotive for the same thing. Please do not waste people's time by directing them to his facility because he is a terrible businessman. Please get a responsible U-Haul franchise in Pontotoc, MS. I have used U-Haul for many years and I've been always pleased with their service and never had a problem up to this time. Thank you.

James O. 
Rating:
3.0

We were not told that if we went above a certain average in milage that we wouldn't get the total deposit back. We were supposed to get $100 and got back $64. If I knew this I wouldn't have went over it and I didn't go off on the lady at storage place cuz it isn't her fault but I won't be recommending anyone cuz of that reason. I was needing that $100. And only reason we had to put a deposit down was cuz y'all wouldn't accept our cash app card. Y'all need to update y'all's equipment and fix this crap cuz it's ridiculous. So no yall suck and won't get any referrals from me

LARISSA C. 
Rating:
5.0

Courteous and efficient service.

KATIE W. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Jay H. 
Rating:
3.0

Be sure the vehicle is serviced. My truck had a leaking battery and the power steering pump was going out.

ANGELA L. 
Rating:
5.0

easy access and office very helpful

Harold A.  |  Overall Experience 
Rating:
5.0

Nothing, John was extremely helpful and patient with helping me to get the trailer lights working.

CAMERON G. 
Rating:
5.0

Excellent customer service!

Amanda T. 
Rating:
4.0

Customer did not leave a comment.

George F. 
Rating:
5.0

Nothing, no improvement possible!

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Billy S. 
Rating:
5.0

Customer did not leave a comment.

Mary W. 
Rating:
5.0

Customer did not leave a comment.

Crystal C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harry J. 
Rating:
5.0

No improvement possible Always a positive experience at this location!

WILLIAM S. 
Rating:
5.0

John at the Uhaul in New Albany went above and beyond to help me. I had called because the website said equipment was not guaranteed. He answered my questions, then he called me back the next day to tell me he had a cancellation and got my reservation done over the phone. He had everything clean and ready for me and was really helpful with a few questions I had.

Elizabeth P. 
Rating:
5.0

Customer did not leave a comment.

HENRY M. 
Rating:
5.0

Customer did not leave a comment.

Emily D. 
Rating:
5.0

Customer did not leave a comment.

WHITNEY F. 
Rating:
5.0

Customer did not leave a comment.

Eileen J. 
Rating:
4.0

Instructions for word lock.

Erykah S. 
Rating:
4.0

Very professional

WILLIAM D. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
4.0

Very nice guy who helped! Rubber seal on door was a little warped. Nothing that caused problems. Just believe it needs to be stuck back in

Austin G. 
Rating:
5.0

Customer did not leave a comment.

SHAWN N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBIN O. 
Rating:
4.0

Customer did not leave a comment.

RICKY M. 
Rating:
5.0

Very useful, owner isn’t rude and will help you with whatever will definitely be back if I need a storage or a uhaul everything is neatly kept

Paris W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachel K. 
Rating:
5.0

Customer did not leave a comment.

ANDY C.  |  Overall Experience 
Rating:
5.0

Very helpful and friendly service

JAMES S. 
Rating:
5.0

Facility was quick to make sure payment was received on the 1st of every month, they do not give refunds on remaining days left in month when you move out. So if they rent your unit after you leave they are getting twice the pay for your unit. I think that is very unfair and plan to let everyone know how shady this place is!

DUANE W.  |  Overall Experience 
Rating:
5.0

Excellent facility. Easy access. Informative courteous friendly staff. Will always use and recommend to everyone

Lou H.  |  Overall Experience 
Rating:
5.0

We had a problem with the truck. Held for 40 minutes and never got a customer assistant. Went on line to complete road side assistance. They did not get back with us for four hours.

Mike Z. 
Rating:
3.0

Customer did not leave a comment.

Paul B. 
Rating:
3.0

Fast and Friendly

WANDA P. 
Rating:
5.0

Customer did not leave a comment.

MARY S. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN P. 
Rating:
4.0

Customer did not leave a comment.

Greg B. 
Rating:
3.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

We bought our own storage container so we no longer need to rent one thank you so much

JACK B.  |  Overall Experience 
Rating:
5.0

Hey

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

Latonya n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

DONALD L. 
Rating:
5.0

This storage facility was the cleanest, most convenient and the most reasonably priced, for the amount of square footage. I never had any problem accessing my possessions and I always felt like they were secure. Thanks for the experience. Hugh & Mary Kilgore.

MARY K.  |  Overall Experience 
Rating:
5.0

Someone broke into my RV in the last couple of weeks and took some things

Anthony H.  |  Overall Experience 
Rating:
5.0

Excellent service!

Mark G.  |  Overall Experience 
No reviews have been submitted for this location.

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