You have to be kidding me the location I picked it up at was in the mud and the tires are completely bald. The trailer was in pool shape. I could barely open the door and you have to lift the trailer yourself to put it on the back of your truck, you guys are due for a big lawsuit when I dropped it off same situation no one there at 9:30 10 o’clock in the morning I had to pick the trailer up myself. I broke my watch. I will never use you again.
STEVE T
Customer Reviews for Tampa Restaurant Equipment LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location was great although was not feasible for me. I had to drive 20+ miles away from my location to get the truck adding more miles to the acceptable range. I`m OK paying for extra miles I personally incur although not for miles where I have to drive out of my way to pick up the equipment. I have been using U-Haul for my business moves seventeen years, I should not have to drive out of my way to pick up what I need. Last 5 moves I have had to this out of no fault of mine. On the way to pick up the equipment I noticed super size U-Haul dealers close to my address and asked myself; why am I driving half way across town to pick up the equipment? YOU HAVE TO DO BETTER / PLEASE DO NOT DO THIS TO A LONG TERM CUSTOMER!
WILFREDO NThe personnel weren't helpful. Once I had the trailer hooked up, I asked them to check the trailer lights, and they walked away, saying they worked when it was dropped off here. I had an 18-hour drive ahead of me, and it would have been helpful if they had at least walked behind the trailer to ensure the lights worked.
BRANDON S