Representative who was there to receive the truck was somewhat unpleasant
Sean S
Tampa Restaurant Equipment LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Holiday, FL 34691
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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You have to be kidding me the location I picked it up at was in the mud and the tires are completely bald. The trailer was in pool shape. I could barely open the door and you have to lift the trailer yourself to put it on the back of your truck, you guys are due for a big lawsuit when I dropped it off same situation no one there at 9:30 10 o’clock in the morning I had to pick the trailer up myself. I broke my watch. I will never use you again.
STEVE TLocation was great although was not feasible for me. I had to drive 20+ miles away from my location to get the truck adding more miles to the acceptable range. I`m OK paying for extra miles I personally incur although not for miles where I have to drive out of my way to pick up the equipment. I have been using U-Haul for my business moves seventeen years, I should not have to drive out of my way to pick up what I need. Last 5 moves I have had to this out of no fault of mine. On the way to pick up the equipment I noticed super size U-Haul dealers close to my address and asked myself; why am I driving half way across town to pick up the equipment? YOU HAVE TO DO BETTER / PLEASE DO NOT DO THIS TO A LONG TERM CUSTOMER!
WILFREDO NThe personnel weren't helpful. Once I had the trailer hooked up, I asked them to check the trailer lights, and they walked away, saying they worked when it was dropped off here. I had an 18-hour drive ahead of me, and it would have been helpful if they had at least walked behind the trailer to ensure the lights worked.
BRANDON S