Customer Reviews for T&D Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of T&D Automotive

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tom r. on

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This was a non-attended location. The truck was OK but we had great difficulty checking in because location services on my Safari was not turned on, even though location was active for other sites. This should have been made clear before on the confirmation email prior to me waiting for 30 minutes on Customer Service when I have to get to a moving situation with people waiting on me. Unacceptable!

gregory c. on

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When I first went to this pickup location at 11:30 AM, it was closed and had a sign on the door that said would return at 1:00. So I had to go home, reschedule the pickup for 1:00, and then return. Not being open during open hours is unacceptable. I understand that the truck is not waterproof. I did go through a lot of rain and some water did get in. Since the only things that got wet were in the back and on the floor, my guess is that it came through the bottom of the door. A better seal or other method of keeping water from coming in through the back door would be good.

Steven G. on

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Good service.

Sydney B. on

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Customer did not leave a comment.

Kenneth B. on

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Paul C. on

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I was just a little bit late with my return and was charged a second full day. No slack. No grace.

Adam B. on

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James T. on

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ELEANOR T. on

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Pick up and return went smoothly and efficiently. Staff were accommodating and helpful.

Amanda B. on

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Everything was good. The van interior was muddy but that’s the only minor issue.

hester a. on

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Customer did not leave a comment.

Ronald S. on

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Counter person offer no assistance in drop off.

Evaldo R. on

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Anthony Y. on

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ZACHARY W. on

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Michael C. on

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Carla H. on

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Well since it was extremely cold and it recently snowed. I would have had the van shoveled out of the snow the van warmed up and the outside cleaned off. After I asked to have the outside cleaned off they did. Didn't want to give me a receipt told me to go on my phone and do it and get my difference in mileage. I over paid! I said no I would wait and like for them to take care if that. He did! Don't go between 12-1. Went early to pick up and no one was there. Lunch time? Note on door said they were out. I did read on another review something similar. Only one man was there so obviously they need two so they can help customers when they pop in unexpected to pick up early or drop off, etc. Over all nice clean van.

James V. on

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The one problem with this rental was that the business was run by a single person the day I rented the truck. I had a noon pickup and that person took a lunch hour which I was not aware of. It would be helpful to know that was the case and I could have changed my intended pickup time. I completely understand that someone needs a lunch break, my only issue was I wish it had been communicated to me.

Erin T. on

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Terry M. on

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charles a. on

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They were supposed to be open until 5:00 p.m. at the East Dorothy Lane location. They were closed at 4:30. I dropped the trailer off the next morning at the Woodman location.

JOY S. on

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John J. on

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MARK R. on

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Friendly and helpful service.

Samantha J. on

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Tim B. on

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The vendor was very nice. The vendor attached the trailer and made sure the lights worked and had answers to all my questions. (Peace of Mind).;

Kenneth W. on

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Get the agent to help with hook up. The agent left it to me to accomplish. Luckily, I have a lot of experience with towin trailers.

ELSA A. on

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D was extremely helpful and polite!

Andrew C. on

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Customer did not leave a comment.

KEVIN B. on

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Love Daryl and T&D does a great job!

Kenneth W. on

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Christine E. on

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Great, reliable service. Everything was just as promised and I plan to rent again in a few weeks. Thank you T & D!

Megan S. on

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Thomas D. on

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Mike G. on

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More parking

UKO U. on

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Matthew E. on

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ryan m. on

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Kevin K. on

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