Customer Reviews for T&D Automotive
(U-Haul Neighborhood Dealer)

382 reviews

2560 Woodman Dr   Kettering, OH 45420

(937) 835-3818

Office Hours

  • Monday - Thursday:
    8 am - 12 pm / 1 pm - 5 pm
  • Friday:
    10 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(937) 835-3818

2560 Woodman Dr
Kettering, OH 45420

Services at this Location:

Office Hours

  • Monday - Thursday:
    8 am - 12 pm / 1 pm - 5 pm
  • Friday:
    10 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Leandrea A 
Rating:
5.0

Nothing

Douglas e 
Rating:
5.0

Customer did not leave a comment.

Carly A 
Rating:
5.0

Perfect and easy rental and move.

DAN D 
Rating:
5.0

Customer did not leave a comment.

ADRIAN F 
Rating:
5.0

The rental process was simple and easy. Very quick and efficient.

Jeffrey C 
Rating:
5.0

Customer did not leave a comment.

Karlin G 
Rating:
3.0

I dropped off here very late at night so in person drop off was not available. The process for dropping off was a little lengthy but understandable.

jacob h 
Rating:
3.0

Customer did not leave a comment.

victoria z 
Rating:
5.0

Customer did not leave a comment.

Hollie G 
Rating:
5.0

Been to this location several times and the service has always been professional, reliable and friendly. I will definitely be back thank you.

James C 
Rating:
5.0

It was a bit of a hassle to have to take all the pictures to return the van.

SUZANNE M 
Rating:
3.0

Customer did not leave a comment.

jonathon t 
Rating:
5.0

Na

Douglas D 
Rating:
5.0

Make the key lock explainable once you submit pay. Took me 2 phone calls to get the link. The first call said I didn’t have a truck reserved.

Vicki R 
Rating:
5.0

The gentleman was very nice and helpful

ANGELA D 
Rating:
5.0

Customer did not leave a comment.

calvin S 
Rating:
5.0

Everything went well. The representative clearly explained the details and the costs. Very friendly and professional.

WESLEY Y 
Rating:
2.0

Customer did not leave a comment.

Hannah G 
Rating:
5.0

Customer did not leave a comment.

Tina O 
Rating:
5.0

Always professional great service.

Darrell T 
Rating:
5.0

Great location. With two older children moving back and forth from college every fall and spring we've been using U-Haul a lot. This was the first time I rented from this location but it won't be the last. Convenient location and the van was in really great shape. Almost new, very clean interior, and everything worked. End of day drop off is made really easy with the U-Haul app.

Alain L 
Rating:
5.0

Customer did not leave a comment.

Garry L 
Rating:
1.0

Get a staff that’s willing to provide quality service , be welcoming, and act professionally. The employees there were very rude and unprofessional.

JOSE E 
Rating:
5.0

Customer did not leave a comment.

GRAYSON B 
Rating:
5.0

Customer did not leave a comment.

Regina R 
Rating:
5.0

Customer did not leave a comment.

Tamara S 
Rating:
5.0

Darrell Perkins is a true professional.

Darrell T 
Rating:
4.0

Customer did not leave a comment.

Dave D 
Rating:
4.0

Had to go online as the app would not work

Aaron D 
Rating:
5.0

Friendly, fast, and easy check-in made the move easy. Thank you!

Nicol H 
Rating:
4.0

Price of truck was a little more than I expected other than that it was great experience.

MATT E 
Rating:
5.0

Customer did not leave a comment.

Thomas S 
Rating:
5.0

Customer did not leave a comment.

CHARLES A 
Rating:
4.0

Customer did not leave a comment.

CHRIS W 
Rating:
5.0

Everything was fine

Michael L 
Rating:
5.0

Customer did not leave a comment.

Travis S 
Rating:
3.0

Customer did not leave a comment.

Tewabech K 
Rating:
5.0

Service is exceptional.

Darrell T 
Rating:
4.0

Customer did not leave a comment.

Kamran G 
Rating:
4.0

Customer did not leave a comment.

Kelsey K 
Rating:
5.0

Customer did not leave a comment.

SPENCER T 
Rating:
5.0

Customer did not leave a comment.

KENT K 
Rating:
5.0

Customer did not leave a comment.

donald k 
Rating:
5.0

Customer did not leave a comment.

Grey W 
Rating:
5.0

Uhaul itself, needs to get the mobile app working correctly to where it doesn't allow you to schedule to pick up equipment at locations where it is not available for the pick up time. I was originally scheduled to get this equipment at E 3rd St and then got routed to another location after I arrived at the 3rd St location. Very inconvenient.

Eric R 
Rating:
5.0

He had to charge me from the contract

Tim P 
Rating:
4.0

Great service!

Crisann L 
Rating:
5.0

Customer did not leave a comment.

Emma S 
Rating:
5.0

This was a very good and clean experience. Staff was very friendly and easy to work with. If I have a similar need in the future, I will definitely look at this location as my source for equipment.

Richard W 
Rating:
3.0

This location charged me for “non business hours” drop off. Also, they charged me for gas. I thought this was unbelievable considering uhaul didn’t provide me with the items I ordered in advance and gave me the uhaul with no gas. I tried to leave the uhaul with the same amount of gas in it. But it’s a guessing game on how many gallons to add when you don’t receive the vehicle on full.

Leah R 
Rating:
5.0

I neglected to get the name of the individual who helped me but he was cool dude.

Chris J 
Rating:
4.0

Customer did not leave a comment.

John B 
Rating:
5.0

Went well no need to change anything

JAMES J 
Rating:
5.0

Customer did not leave a comment.

Aaron D 
Rating:
5.0

Customer did not leave a comment.

Emily C 
Rating:
5.0

None at this time

Doris W 
Rating:
3.0

Getting the rental was fine. The place itself could use a huge makeover. Its a run down auto shop so I didn't expect much. Location was convenient and that was most important.

Mike P 
Rating:
5.0

????????

Kevin D 
Rating:
5.0

Customer did not leave a comment.

NANCY G 
Rating:
5.0

Customer did not leave a comment.

Alexander K 
Rating:
5.0

Customer did not leave a comment.

Susan D 
Rating:
5.0

Customer did not leave a comment.

Robert H 
Rating:
4.0

Very convenient. As its also a repair shop , Darrell sometimes is very busy. He lets you know, but having more help would always be good etc. Thx

Tim S 
Rating:
5.0

Customer did not leave a comment.

Chaofan S 
Rating:
5.0

Customer did not leave a comment.

Angela B 
Rating:
5.0

Always there

Darrell T 
Rating:
5.0

Customer did not leave a comment.

Aaron D 
Rating:
4.0

Customer did not leave a comment.

Erick A 
Rating:
5.0

Customer did not leave a comment.

Muthanna A 
Rating:
5.0

Darrell is great, a true professional in every way. Fantastic customer service.

Darrell T 
Rating:
5.0

Mr. Perkins went above and beyond to help us get the right U-Haul equipment to meet our needs. His professional approach to assisting us brought confidence to our decision both in Mr. Perkins and U-Haul. Great experience all around. Thank you.

RAND O 
Rating:
5.0

Customer did not leave a comment.

mark l 
Rating:
3.0

Checking in to get truck the attendant could have been by more explanatory especially when signing in about paperwork

Larry H 
Rating:
5.0

Customer did not leave a comment.

Stephen P 
Rating:
5.0

Customer did not leave a comment.

DALE D 
Rating:
4.0

Customer did not leave a comment.

Edward H 
Rating:
3.0

Customer did not leave a comment.

Sarah S 
Rating:
5.0

Customer did not leave a comment.

robert j 
Rating:
5.0

The access and the checkout at the counter was easy. The truck was as it was supposed to be and with a full tank. The whole process went smoothly.

Chris R 
Rating:
5.0

Customer did not leave a comment.

William W 
Rating:
2.0

The self service option has several problems. If users arrive late to pickup the vehicle then the “get my truck” button takes them in a circle through the UI without explanation. The video tutorials are out of date. They show a “dashboard” button that doesn’t exist. Users are not forewarned that they need to verify with passport or alternate number. Alt number is nasty surprise if picking up off hours.

Stephen H 
Rating:
5.0

I'm showing an extra charge on my account that does not match the receipt that was sent to me.

SHATORIA G 
Rating:
3.0

Customer did not leave a comment.

Larry P 
Rating:
5.0

Customer did not leave a comment.

Craig C 
Rating:
1.0

This location is running a cleaning fee scam. I will never use your service again because of them.

Christian L 
Rating:
3.0

They were not open, so we used the online system and had trouble "sharing location." It was a bit frustrating and took longer than the 15 mins, but in the end, it was okay. What would have been great is if we could have just used the storage facility as our drop off location! We ended up back tracking to return the truck after emptying it at a Uhaul Storage facility.

Carol E 
Rating:
4.0

Customer did not leave a comment.

DARYL D 
Rating:
1.0

Customer did not leave a comment.

Vince H 
Rating:
5.0

Customer did not leave a comment.

Christoper C 
Rating:
3.0

Customer did not leave a comment.

Thomas M 
Rating:
5.0

fast friendly no nonsense.

ross G 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
5.0

Customer did not leave a comment.

Caleb L 
Rating:
5.0

Customer did not leave a comment.

Shaun N 
Rating:
5.0

Customer did not leave a comment.

Thomas C 
Rating:
5.0

Customer did not leave a comment.

Michael O 
Rating:
5.0

Customer did not leave a comment.

Sandra S 
Rating:
5.0

Customer did not leave a comment.

Tira G 
Rating:
5.0

Excellent Service !

Donald A 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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