First the pick up location - the gentleman enter the wrong information and I was charges $ 360+ dollars for day rental it was suppose to be $ $164 plus any gaz I used He kept entereing the moving address as Quebec City instead of Laval quebec , not sure if this is why i was charged so much the drop off location also entered the wrong information and I was charged anout $ 85 dollard for gaz consumption when I filled it up before I brought it back On Monday I will call head off to get this corrected but overall the expirience was Unsatifactory Elizabeth de Vries
ELIZABETH D
Customer Reviews for Tas Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Disorganized customer service. Parking area for uhauls away from store and is difficult to access with big 26’ truck
COURTNEY JI reserved it over the phone and I Only reserved it for the day and was charged for 2 days Plus the insurance I don’t not want....SHOULD NOT have been charged 2 days when it was a same day drop off. Didn’t know this until I returned it and was told I was early!
DIANA ODid not speak fluent English and tried to give me the keys to the truck before the inspection was over. Truck died less than five blocks away. Good thing I had the insurance or I would’ve had to pay for a tow truck. Luckily the truck started, and I drove to another location where they gave me a different truck
Kelly V