The Uhaul I ordered was not available for me move, I asked for the correct one upon my check out but was told I didn't order a Uhaul with a ramp, I had to move a refrigerator and a washer and dryer, I wouldn't try this move without a ramp. The agent told me he had a bigger Uhaul ( I ordered the 14ft truck online) but it was reserved. I had to make multiple trips and used more miles because I was given the correct truck. Overall it was my first bad experience with Uhaul.
Akil A.
Customer Reviews for Taskers Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
For fast, efficient, & good customer service, see Robert at Taskers, U-Haul rental place located E. Vista Way… he's great guy!
romualdo C.Super Bowl Champions - The Los Angeles Rams! 🤣🤣 Great Service will be back for sure.
Thomas L.Nothing, they did a great job.
samuel C.Great customer service!
elena N.They were very friendly and ensured that I had all the proper equipment to manage my move.
Donald E.No room to park trucks after hours. Location difficult
Adib T.The receptionist asks the mechanic shop staff to the rental trailer and they talk back to him that it's not our job. I was witnessing the argument that was of course wasting my time. The mechanic shop garage is always blocked with an abandoned car and you'd need to park your car on the sidewalk to go inside and find someone to open the path. The Uhaul job is their side business and they can't handle it well.
Soheil N.Would never recommend this place.
KELLY B.I was very appreciative of the fact that the man let us get a truck last minute. However I paid in advance for gas, mileage, and the truck. I get that if I went over the miles I would have to pay more. But, they tried charging me double once I was done. No one called to explain it. I just received a charge for it. More communication would have been nice considering the man knew it was my first time.
TAYLOR J.It was a quick and efficient pickup. Everything handled over the smart phone. Truck worked great!
VICTOR G.Mac the gentleman @ counter in Vista Ca was a incredibly positive representative for U-Haul He made the job pleasant with all his good conversations and Saftey tips on rental process ! A+ service! I live in Oceanside but don't mind to go to a farther location for my future U-Haul rentals Thank you happy a customer.
LORI G.I felt taken advantage of having to purchase an adaptor and a hitch to use the equipment. That should be additional rental options to go with the tow dolly. I feel basically cheated out of an additional $51 and left with equipment I don't need nor can use.
Leo R.They did a fantastic job with getting me in and out quickly. I also left 2 tools in the back of the truck and they let me know they had them in a timely fashion. Thank you, I appreciate it.
MICHAEL S.Great customer service
ROBERT S.We had no problems and the service was prompt and efficient.
Joseph P.The gentleman at the front desk was very nice and helpful !
ABRAHAM M.First off, your on the phone employees need to be educated on when companies open their doors so you are not booking people when facilities are not open. Second, notifications would be nice when the location has changed. I received the first change from your Lincoln facility in Escondido to Via Vera Cruz in San Marcos but not one for the change to E Vista way in vista. On top of that, there wasn't even a truck for us in the first place when I called the 800 number. Sending us all over the place and not getting our truck till 830-845ish when our pick up was at 7am. Further, we then had to completely rush our process, over working ourselves, because since they didn't have a truck, even though I pre paid for one and got confirmed that it was locked in, we only had until 4:45pm instead of our regular time. Moving is already stressful it was made even more stressful with this. I hope no one else has to deal with this crap
DEAN W.The owner was great and easy to work with. His employee was great! They had everything we needed!
Casey L.Thank you for helping us make our move easier & more affordable!
dale D.Thank you for making our move easier & more affordable!
DALE D.Mac who booked me in and out was great. He took care of everything and fast with phone calls and also in person. The other 2 gentlemen who work there were great as well during the return of the truck.
Takashi H.The easiest rental ever! Thank you, Taskers!
CHETAN P.I was over charged My receipt shows one thing and my bank another I was charged for ins that I was not aware of. I have called and no one has fixed the problem I rent with u-haul alit in the past 2 weeks and this is horrible
VANESSA A.Pickup and drop off was okay, lot is a little small but workable. The whole "fill the tank to where it was when you got it" is a shitty policy, just go back to full tank required on return, but that's probably on U-Haul not the location.
Timothy M.Owner reached out before and during rental to ensure everything would go smoothly. Best customer service I've received in a long time.
Jonah M.I returned the van full of gas and got charge that car was missing three quarters.
REYNA C.Overall, I did not have a good experience with U-Haul. We were notified the day before our pick up that we would need to pick up at another location, an hour away. I booked this reservation a month in advance to ensure availability, so it was very frustrating being told that my equipment would not be available at my preferred location on the day before a cross-country move. After several phone calls back and forth, we were told we could pick up at this location. When we arrived, one of the tires on the trailer was flat. They decided to patch it, which I had concerns about since again, this was a cross-country move, but they told me it would be fine. Waiting for the tire repair set us back about 3 hours. After finally getting the trailer home and loading it with our belongings, we set off on our drive and got about 1 mile down the road before the tire blew. We spent another 3 hours waiting for roadside assistance. Meanwhile, U-Haul representatives are calling us to change our drop-off location for later in the week, as if we have time to deal with that during all this chaos. Finally, I noticed this week that there is a $40 charge from U-Haul on top of the charge for the trailer, and I have no idea what it's for. Yet another thing I have to deal with disputing on my credit card. It's extremely frustrating that this has been our experience, especially given that we spent over $1000 with U-Haul on both the trailer rental and hitch installation. Please do something to right this!
Ryan L.Very friendly, great customer service!
TERRY J.Getting in/out is not good. Taskers is a car repair shop, not designed to be renting trailer equipment, IMO
RICHARD PAUL S.Taskers was friendly and easy and the only thing I would do to improve this location is to buy him more property
Anne S.Nothng - Mac was completely wonderful!
ELIZABETH M.The app doesn't work to book. it was helpful calling the service number to find the 20 foot truck.
RICHARD S.The truck was dirty inside and out. The steering was squirrelly and a pain to handle on certain roads especially at a slow speed or in stop and go traffic when loaded. It was not as bad unloaded but still an issue.
PATRICIA ANN P.Easy pick up. Easy process.
Sai V.Keep the service top notch.
ADAM C.No improvement needed... Mac takes care of the customers!
GLEN W.The workers in general are amazing and particularly the owner. He is so kind, nice, very helpfully This is my second time renting in this location, what can I say : I'm impressed with their professionalism and sympathy. I recommend everyone to rent from this location
MOURAD J.I was overcharged. My credit card was charged twice. The person working did not know what he was doing. Even though i checked in online I had to wait a long time to get the truck.
LEE ANNE K.Tight space to get equipment in and out of. Trailer was junk
ELI B.The man who ran the location was very kind and went out of his way to tell me everything I needed to know about renting the vehicle and how to return it. I would come back to this location again and make sure to recommend it to all of the people in my life.
ARIELLE G.Horrible lock out key service - 3 plus hours
JOHN B.First I was scheduled to pick up at 7 but they don't open tell 8, then the guy was late and didn't know how to log in
STEVEN P.1) Clean the trucks properly; inside and out. 2) Allow people to pick-up and return trucks closest to where they live. 3) Insulate the cabs better for sound and safety. 4) Add cruise control for better mileage and safety. 5) Put the customer on par with corporate profits; you know, "Do unto others as you would have them do unto you."
Micheal L.The equipment wasn't registered
Jordan L.Drop off was flawless. Thanks.
KENTON Z.Trailer wires were hanging off from the bottom of trailer Had to hook up to it myself because it was raining in the gentleman did not want to get wet, And told me to send him pictures.
Travis M.