Customer did not leave a comment.Debra P.
Customer Reviews for TAT Auto Spa
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Retrieving the van took 40min. at that point I was ready to cancel; AND the requested equipment was not in the van. Called the 800# immediately and still got charged.Leyly M.
Customer did not leave a comment.DOUGLAS R.
Your location was fine. I had a reservation for two weeks at the Hodgkin location. When I went to pick up the truck was not available. I understand the person didn't return it on time but they did nothing to inform me ahead of time.Debby S.
I just had a bit of trouble with the drop off procedure it was sort of complicated and the help wasent very u derstandableChavon J.
Very professional and service was great.Mary B.
Shop is small and only a few rucks but the service was excellent and the manager made the whole the transaction super easy.Jonathan B.
Customer did not leave a comment.Adam B.
Easy and Friendly experienceJohn B.
When we went to check in for the uhaul last night no one was there to give us the key and we were not able to get the truck despite having made a reservation before hand. Please issue us a refund, and we'd like the uhaul $50 guarantee for not having the truck available. When emailed this to the customer service, no one responded. Please respond.Matt W.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.Shewana I.
Ensure the pickup process is thoroughly explained, especially when submitting the mileage upon receipt of the vehicle.Marcelo O.
Customer did not leave a comment.MELODY W.
Customer did not leave a comment.Yolanda J.
Customer did not leave a comment.Wayne M.
Customer did not leave a comment.Sofia M.
Terrance was extremely helpful, polite & kind! We will definitely use this location in the future.Arlene L.
Customer did not leave a comment.William K.
Terrance Wallace is great really helpful Westchester locationSusie L.
Nothing, i use Hwy 90 tollway I need the license plate of the vehicle to pay for 3 toll . Kenneth Holland 708-745-0840Kenneth H.
Customer did not leave a comment.John T.
Customer did not leave a comment.Joseph G.
Poor ServiceLINDA W.
Very obscure location. No street signage for Uhaul or for the address (until you're past it). Took work to find it.KENNETHRICHARD T.
This was the second truck I had to buy that day because the first location wasn't there to give me keys. I had to downgrade to a smaller truck, which meant more miles, more trips, more time, time lost moving, and I had to return the truck to the original store instead of where I was going, then Uber back. In all I spent way more money because I got screwed over on the first location. Even with the $50 credit that was given to me by UHaul, I had to spend more money, and more time.Aaron L.
Customer did not leave a comment.Jeffrey K.
The staff was very pleasant, friendly and easy to work with, I was even addressed by my first name.Jose G.