The pickup was not properly documented and I ended up getting over-charged $400.
John R
TAT Auto Spa
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westchester, IL 60154
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Tire was flat. Quality control.
Jason SPoor from the start. Seemed put out we were there. First thing out of his mouth is that he is locked out of the system and looked at us. I said we need the trailer so then he called someone. We paid and then he made my 69 year old husband pull the trailer to the truck hitch. He wasn’t sure how to hook up the lights and then sent us to a different U-Haul to hook up the chains as he did not know how. Only good thing about the experience is he made sure the trailer lights worked once hooked up.
Debbie B1) Workers did not know how to properly hook up cables for UHaul trailer. 2) U-Haul system was down when we tried to pick up the trailer - not TAT Auto Spa's fault. They helped by calling U-Haul rep to OK the trailer rental. 3) We did not see U-Haul signage from the street.
Steven LWhen we picked up the truck, there was a guy sitting in the truck in the car wash parking lot and did not know we were renting it. Then when we dropped it off, one of the carwash guys said I could just give him the key. I didn't feel very comfortable with the whole thing. Then a few days later I got a call (maybe from corporate.) Im not sure why they called. It almost seemed like they lost track of the truck!?!
Cherle L