Customer Reviews for TAV Electronics

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of TAV Electronics

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Bruce B. on

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Stephen D. on

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Philip A. on

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Low mileage, excellent handling, very comfortable, large cargo area, made for a tremendous experience.

Scott B. on

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John I. on

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Tav electronics was exceptional. Made this move very easy

Stanley S. on

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John C. on

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Gil M. on

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Nicest people

Victor G. on

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The service was good, but much of the information I entered for my uhaul pickup online was translated incorrectly to the office.

Mark R. on

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Eric B. on

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Mark M. on

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Zach T. on

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john h. on

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John R. on

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Not much ! Everyone was Great ! Thanks !

Ellen P. on

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Truck was dirty and sticky inside. Despite being a customer 3 times a year for several years the staff was unhelpful and lied to my face at least 3 times. I was charged a total of 12 times on 2 cards which caused me to bounce multiple checks and incur a lot of fees. 12 x $293 is a ton of money. Plus 6 bank fees of $35 each. The last charge came through 8 days into the rental. Really infuriating experience which TAV would not help with. I was shocked by the way I was treated. It wasn’t only a pain in my butt, but it negatively effected a lot of other people too. I had the truck for two days less than expected, and the price was not adjusted. They lied about how much fuel was in the truck, but I had to sign the contract before seeing the truck. When I told them the fuel level wasn’t correct they told me “the first line of the contract reads ‘its the customers responsibility to inspect the truck before signing’ “ NICE! I was a day late picking up the truck because of their horse-sh*t. I was stressed out. They wouldn’t tell me which truck it was until I signed. And even if they had, I couldn’t have checked the fuel level without the key. Which they don’t turn over until you sign. A whole bunch of hateful little cons like that, and this is to a person who rented 9 times and was a customer in good standing who referred a lot of customers to their business. Don’t rent here, seriously. EVER. You will get ripped off, lied to, jerked around, and, if you speak up about any of it the 6 foot plus owner will physically intimidate you even though he will make you deal with his wife the whole time you’re renting, he has no problem getting up so close behind you that you can literally feel his breath on your neck. SCARY.

Linda M. on

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The owners are very thorough, they explain everything very well . They were very helpful.

LISA B. on

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charlene s. on

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JAMES H. on

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Easy pick up location. People were friendly, knowledgeable, and helpful for pick up.

Bob P. on

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I was extremely disappointed in that I returned the vehicle one day earlier than required with more than 1/2 a tank more gas than what was in the vehicle when I picked it up, and because I drove the vehicle 13 more miles than was was allotted, I was charged a mileage fee for those 13 miles. That charged really bothers me and will impact any decision regarding future rentals.

Kelly D. on

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I booked a truck 5 months in advance and the 2 days prior to pick up I was advised the truck I ordered would not be available at this location. Upon arrival, I found 3 trucks the size that I had reserved on the lot, yet I was not able to have one.

Andrew B. on

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AWFUL EXPERIENCE! The staff here are helpless and can’t do their job! They ruined my contract and had no idea what they were doing. I will never go here again.

Mike L. on

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The U-Haul check in process is very cumbersome.

George C. on

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Edward V. on

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Melanie L. on

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Jeff M. on

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Donna was very professional and prompt. Good people, they take the business seriously and take care of both equipment and customers.

GERALD O. on

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Geoffrey G. on

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PATRICK D. on

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John R. on

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Richard R. on

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Anne S. on

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Doug R. on

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This is the second time I have rented with U-haul at this location in the past month - There is really nothing to do to improve the experience. Thanks

cheryl a. on

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It's hard to improve. You can't beat The best customer service, knowledge of equipment and cheery attitude. Just can't be done!! I couldn't have asked for a better experience! Thank you TAV!!

Daniel B. on

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Nice people to work with, no problems, good service.

Adam S. on

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I think it was perfect

Marco C. on

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The service was great, we were very happy with everything, thank you.

Eric F. on

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lee b. on

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Richard R. on

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patrica b. on

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Increase Communication from store representative Increase staff at pickup location Increase Assistance with picking up a truck

Doug R. on

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No concerns at all. Owners were very informative and helpful. Provided a "walk around" for safety including mirrors. lights, locks, and controls inside the truck.

George K. on

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Stephen O. on

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The several times I have picked up Uhaul rentals here the owners have been extremely helpful and courteous.

John R. on

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Only issue was ... we could not connect to the uhaul site during our after-hours drop off. Not a real issue as the follow-up was fine. It was just a bit confusing and we satisfied ourselves that the drop off time was valid with a phone message to TAV..

Ethan C. on

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didnt recieve a call back or text with a total .... uhaul should not be providing tech that doesent work to their supppliers or sticking my licence on the internet

ROSS E. on

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Everything was perfect, very happy.

Garry G. on

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Mike H. on

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John M. on

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Donna and Greg were awesome and very helpful for us. I’d highly reccommend and use them again.

Driver P. on

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TAV Electronics has always had the truck requested at the time we need it! The 26' truck we rented allowed us to move ALL the Operation Santa Claus toys from storage to the sorting & distribution locations in a single trip! Huge time saver!

Jeffrey G. on

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Russ R. on

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Ryan L. on

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Garry G. on

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Ken W. on

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David M. on

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Very well done. Completely satisfied with their excellent service.

John D. on

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Sunday the store is closed.

David F. on

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Stephanie D. on

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Keep up the good work! Thank you

Ray C. on

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Great help in hooking up trailer!

Spark H. on

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Stephen G. on

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Overall the trailer was good except the running lights stopped working half way to our destination.

Spark H. on

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Gabe N. on

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have free standard items such as mats, hand tucks, tie downs, etc...

Abby G. on

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ROBERT F. on

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the drop off process when the location is closed is far too problematic.

brian b. on

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Norman R. on

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Keep things the same!

Allen H. on

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Fred C. on

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Kevin B. on

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Martin G. on

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Larry C. on

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ROBERT S. on

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Doug R. on

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Cecil C. on

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Edward C. on

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The UHaul couple at the Plymouth, NH are the best-very safety concious and thorough.

Susan J. on

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Kim L. on

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Excellent service

lori j. on

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Make rate differences more understandable. The box truck and the van differ quite a bit.I was never told that. I believe I might have saved money . Make milage rates more understandable. Vans are awesome to drive!

Scott R. on

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Great experience. Both picking up and dropping off trailer. Would recommend TAV Electronics U-Haul to anyone.

David F. on

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Lesley J. on

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David R. on

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They were very helpful even fixed my Trucks light wiring connection.

Teresa D. on

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Ronald F. on

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John C. on

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Steve B. on

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Tav personnel were great! Experience fantastic!

Jessica B. on

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Great location and amazing staff! Thank you so much for making our move easier than we ever thought it could be.

JoAnn Z. on

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Ellen P. on

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Meghan H. on

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Jason D. on

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Very friendly staff at TAV Electronics. Answered my questions when I had them.

Dennis M. on

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Check the operation of the equipment more carefully

George F. on

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Jim B. on

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Great experience every time.

Ernest T. on

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I was explained the drop-off location of making sure that I make sure the I have a minimum of a quarter tank of fuel. I had slightly over a quarter tank of fuel but was charged.