If only the persons renting the UHaul will point out all the extra fees at the time of reservation, would be helpful. I expected paying maybe $60.00.
JEANNE K
Customer Reviews for Taylor True Value
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nobody walked out and looked over vehicle with me. Handed keys and had to find matching truck on my own. Truck had dried mud all over exterior. Empty pop cans left over in between seats.
NICKOLAS DHow can a hardware store be closed on a Sunday? And how did my reservation get switched locations? And your app doesn’t work worth a crap. Could not save pictures of the truck.
Brian TThere seemed to be some problem with the fill tube of the gas tank. It was almost impossible to put in gas because the splash back caused the butterfly valve of the nozzle to click off unless the flow was only a trickle. So I had to stand there and grip it carefully the whole time which was many minutes.
VANCE BI made reservations 7 days before pickup. 1 day before pickup I was told my local location did not have a trailer. Why did I make a reservation? After driving 60 miles to a location with a trailer I find that the new location has not been supplied with hand carts yet. So I did not get one of those even though it too was reserved.
JAMES SThey did a great job can’t complain about anything.
DEREK O