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JERRY B.
Customer Reviews for Taylors Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We are a local moving company, and we use them regularly. Very pleasant experience! Nice staff and very accommodating! Will be using again for sure.
donnie S.Everything was done professionally
sandra C.Next to a head shop, vapes and drugs. Did afternoon drop off so no human contact. Small lots, but hey if you're in a bind, a place to get a truck or trailer.
Nathan R.The associate that assists me was very helpful full and very pleasant and I thank you for all he did to help me out
Bobbie C.The location where we picked the truck up in Texas was FILTHY, however the gentleman working was very nice .
Anthony G.We are a local moving company and we use this location frequently to rent equipment. They are excellent at communicating and preparing the equipment so there is little to no wait time. I highly recommend these guys!
kylee D.No improvement needed
Mark F.Very nice guy, would definitely rent a uhaul from here again!
Tonya L.The staff did an excellent job handling my reservation!!
Dewey T.We needed the U-Haul one day earlier than we had reserved. The man at Taylor's was able to quickly accommodate us and clearly explained the contract to us, including how much gas to return the truck with. Excellent experience.
Timothy P.The website the staff was using was horrible. Took 15 minutes to finally sign on.
GORDON E.Was charge $178 dollars and shouldn't have been cause I paid for 3 days including extra mileage and only used 91 miles and I put fuel back in to where it was when I pick it up and it was cleaned plus had to wait 2 hours for someone to come fix back door and so there was nothing for them to charge me $178 dollars for
valton E.I was charged moe for than originally stated and a 20.00 after hour charge. The U-Haul was delivered to this guy's location with bald tires.
MAVERICK S.Dale is a very good representative for uhaul. Nice, knowledgeable, dependable to help us with picking out what size truck we needed.
DAVID J.Only location in town
RANDY W.N/A
Mary D.Dale went out of his way to help us get the trailer connected and returned properly. Really appreciated his help!!!
CHERI D.Taylors always has the best customer service, very helpful
JOSEPH B.Parking is nearly impossible. Open signs on but doors locked and didn't answer the phone. Was starting process of dropping off online when the door finally opened.
darla W.Taylors always takes care of business start to finish
JOSEPH B.Located convenient to my home
ROLAND B.It is not ok for the entire shop to close down for an entire week without notifying customers prior about such and final invoicing.
Brandy P.Dale is my go to guy anything UHaul!
LARRY O.The website reservation system sucks! You do not allow the dealers to change with the customers want therefore I believe I paid more than I should because of your website!
CLIFFORD P.We've rented from this location multiple times and each experience has been good.
BRYAN G.I have pictures of proof of the gas being correct and a gas receipt yet they still charged me for gas . My check in made me take a picture . And I took one for my own proof . This was my 1st time using U-Haul , next time I'm going to Penske .
Shauna W.I went back to Taylor's after a complete mess at The Storage Place in Mabank. They said it opened at 0900 and at 0945 still no one was there! I was told they are running a little late, 45 minutes is NOT “a little lateâ€. Even if I don't need a smaller trailer it's worth it to me to use Taylor's!!!
LARRY O.Dale at Taylor automotive is wonderful to work with. This is the second time I have picked up from this location.
ROBERT B.Have the estimation of miles on the website to understand the true cost of renting the equipment. The website quoted 148 for renting the equipment but then when I picked it up the miles were then calculated for a total of approx 330.00. Quite deceptive U-Haul's business practice is. Not the business where I picked up the equipment...UHAUL.
Dee W.The place was awesome very friendly and very helpful thank you
Jesse D.Dropped off after hours no personnel were around.
MICHAEL K.Thank him for going above & beyond to help me get this truck!!!!!
nitha T.Friendly!
THOMAS C.Dale was very courteous and professional All my uhaul needs will be done here from now on.
CATHERINE H.Have a way to remove the trailer from the truck, had to call a friend to bring a jack to raise it off the ball.
Pamela D.There are many U-Haul rental locations in the lake area. Trust is important when you are renting a vehicle, that is why I only use Taylor's Automotive for all my rental needs. I have to go a little further but its worth it.
JULIE C.The U-Haul had ants all over it it had sticky spilled Coke in the cupholders and on the floorboard I took pictures I would appreciate it if somebody would contact me so I could send these pictures and maybe get some kind of a discount I traveled for two days with ants crawling all over me and before I left I sprayed raid in there to kill them but it obviously didn't help my number is 909-573-3030
Denise W.We went to return it after they had closed but it was totally doable. Thank you
Wyatt J.Very helpful staff. New, clean truck that was in great shape.
Matt B.The office manager got me on th road in no time. He even fixed an error on my reservation for me. Friendly and professional.
TIMOTHY O.walked in 4:50 and Dale was very helpful
CINDY H.