James, Thanks for your assistance!
Juan C
Customer Reviews for Teal Automotive LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Don't charge additional mileage for having to drive to different location to get the needed Auto transport.
AMORY TGreat Service Location! Only downside was the Air did not work the entire trip of 150 miles.
Edward JFirst experience with renting a Uhaul was great. The whole organization from website, pick up and drop off worked seamlessly together. Thanks
JEFFREY KThe owner needs to be onsite for training and not on the phone with them the whole time.
RICHARD PMy only gripe is that you have to drive, 2 miles out of town to pick up the truck and drop off the truck, that's 4 free miles and the self service pickup up took 23 minutes.
Christy PKeep it up
SALVATORE FExcellent customer service here, very friendly and helpful.
MARK SVery efficient and friendly.
GREGORY MWent above and beyond to solve my equipment rental need when 1-800-GO UHAUL couldn’t. They will definitely be my 1st choice of UHAUL rentals from now on.
mary sThe location was fine, uhaul as a company sucks.
BRANDON BFix broken interior storage compartment door, fix broken left side extension ramp (stopper) and fix left side vehicle entry fold-down that is not in good shape prior to rental. Provide reasonable mileage expectations from Origin to Destination to avoid overages (currently awaiting resolution/45 miles charged over?).
TIMOTHY Lthey did not have the truck that i reserved, despite having reserved it a month in advance and my location being purposefully moved there by uhaul because they said the original location did not have the truck i reserved.
Ryan SService was great. I will be renting another trailer at this location in the near future.
CHRISTINE BVery great service... they was very friendly as well
KENTRELL MJames at Teal Automotive is professional and great to do business with
JAMES PEasy pick up. I did download my drivers license before I showed up which saved time.
RICHARD BJames runs a really tight ship . He is very courteous , professional and a pleasure to be around . I wish all people, and places , I have to deal with were like this location . HIGHLY Recommend
JAMES PThe location and the truck itself were phenomenal. The only issue we had was the app itself. It kept returning to the ID and headshot page multiple times. The truck was supposed to be picked up at 9:30am and we didn't get it until 3:30pm. The customer service via the chat and phone were very slow and unhelpful up until the end of the day. They finally told us to try again, refresh the page and then it magically went to the final receipt and payment section. The app needs to be checked for bugs and an update sent out.
Horace HGreat group.
Randolph BThe u-haul need service because it was riding really bad I wanted to take it back but the other guy says his manager had gone to lunch and he didn't know how long it was gone to be . I had to drive it really slow and I wasn't pleased with the u-haul I had.
Sandra AGreat place to rent feom
Robert RWe experienced great customer service and each location from pickup to drop off made it so simple to get in and out easily.
Tammy LNo difficulty to note. Nearby dirt road that I traveled via Google maps was very poor after recent rain, so I would have taken a different route had I known.
Caroline FNo problems
Danny SNo recommendations
charles jMy overall experience was very welcoming, and the staff was very helpful. I will definitely do business with them again. No complaints!
Lashandra PDrop off was easy and quick. I didn't get the representatives name, but he was professional and had me back on the road quickly.
Charles AThey should have refund me 12.00 dollars for dolly which they didn’t provide me the dolly.
Donna ONo comments at this time
Angela SThey were very friendly and answered all my questions
Jazmine MYes thus location was Great, good customer service the guy that was assisting us was very intelligent and nice and welcoming and he helped us alot. But there's one problem though the address please Uhaul get the man business address right, I got lost 2 times. But the truck was clean and I appreciate everything he did.
Shena aTaking the payment on time out the account
Atyanna GYour Uhaul guy charged me $20 for a trailer wiring connecter I already had. I showed him the piece and he said no wrong one. It is the exact same thing. $20 to give me a used one or I could go buy one for $10 at the local autoparts store. Why? I had one right there in my hand! Was not happy about this at all.
Steve ANeed more Equipment:
WILLIE HVery kind and always helpful
JAMES OGreat automated drop off procedure now with mobile devices. The process was a breeze and will definitely use Uhaul again soon.
John UYes I would recommend UHAUL to family and friends my experience was great the owner explained how to us the trailer hook up, the price was great and he was very helpful.
Veronica SNothing the service was great
Allyson JGreat location for my drop off
Donald B