No problems
Danny Stivender
Customer Reviews for Teal Automotive LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No recommendations
charles johnstonMy overall experience was very welcoming, and the staff was very helpful. I will definitely do business with them again. No complaints!
Lashandra PattersonDrop off was easy and quick. I didn't get the representatives name, but he was professional and had me back on the road quickly.
Charles A MitchellThey should have refund me 12.00 dollars for dolly which they didn’t provide me the dolly.
Donna OglesbyNo comments at this time
Angela SpencerThey were very friendly and answered all my questions
Jazmine MinterYes thus location was Great, good customer service the guy that was assisting us was very intelligent and nice and welcoming and he helped us alot. But there's one problem though the address please Uhaul get the man business address right, I got lost 2 times. But the truck was clean and I appreciate everything he did.
Shena and Brenda WaltersTaking the payment on time out the account
Atyanna GauldenYour Uhaul guy charged me $20 for a trailer wiring connecter I already had. I showed him the piece and he said no wrong one. It is the exact same thing. $20 to give me a used one or I could go buy one for $10 at the local autoparts store. Why? I had one right there in my hand! Was not happy about this at all.
Steve AndrusNeed more Equipment:
WILLIE HIGHTOWERVery kind and always helpful
JAMES OWENGreat automated drop off procedure now with mobile devices. The process was a breeze and will definitely use Uhaul again soon.
John UsreyYes I would recommend UHAUL to family and friends my experience was great the owner explained how to us the trailer hook up, the price was great and he was very helpful.
Veronica SamasNothing the service was great
Allyson JoinerGreat location for my drop off
Donald BarkerBest U-haul experience I had recommend to family and friends
Mary AdamsProbably not Teal Automotives fault, but the entire pickup ordeal was a total Fiasco. It took us 30 minutes to figure out how to get the keys.
John WorthyMr. Teal was easy to deal with. Everything was in order and explained perfectly. Would highly recommend this location.
Wilkie SmithI made the reservation on Sunday, Monday uhaul traffic control messaged me and said I had to pick up in albany because Teal automotive wouldn’t have any. I called all around to find a closer location but couldn’t. On Friday I drive 45 minutes to learn they didn’t have one in albany. Then traffic control said I could go back to Americus where I live because Teal DID have one. I wasted 45 minutes because U-Haul staff screwed me over.
Ross YoungdaleI can’t rate the personnel at the drop off site since it was after hours and I didn’t physically interact with anyone.
Debra AlfaroAJ was professional and quick about it. Sure will go back if ever needed.
Esteban FabelaImprovements to the app for online check out. The app crashed frequently.
CourtneyB RossNothing, excellent customer service
Albert GeorgeThis location owner should not be a dealer. My Sunday pickup required my using my mobile app; app was not working, called business number 3 times after 20 minutes of app issues; he stated he was off on Sunday; I finally got Uhaul rep after 25 minute wait on phone; once Uhaul suggested downloading app again, logging in again, app worked, but dealer's code for key did not; Uhaul said they would call dealer to come. DEALER LIVED NEXT DOOR TO LOCATION, HE WALKS OVER, HE PUTS CODE IN, SAID YOU HAVE TO LINE UP LETTERS A SPECIAL WAY, NOT JUST WITH THE ARROW, BUT ON A LINE; HE OPENS BOX... HE SAID HE WAS WATCHING US THE ENTIRE TIME! 60 minutes later, I was able to complete pickup and drive off. Worst experience ever with Uhaul, and the dealer and location are the reasons why. Definitely will tell others of TEAL AUTOMATIVE LLC and Uhaul, BUT AS A WARNING, NOT A RECOMMENDATION AND DEFINITELY NOT ON A SUNDAY USING THE MOBILE APP FOR PICKUP. BAD RECEPTION AREA FOR INTERNET USE! THANK YOU!
Cathy BridgesAttentive and nice staff
JAMES OWENExcellent customer service very professional
Albert GeorgeTeal Automotive is a great Uhaul dealer. Great service. Nice staff.
John AndersonI only got a truck from here because I had a friend who had the owners cell number. So this location deserves the highest praise. But you as UHaul will be getting a very low review from me anywhere I can review you. You messed up my pick up by not verifying the location I originally selected. You never confirmed with me after you tried to change it and I said no. So they didn’t have my truck when I went to get it that morning and we almost lost our moving help we had paid for over it. This was a terrible experience and I will not recommend using UHaul to anyone any longer.
Andrew AndersonGreat location and staff
james owenVery nice business & happy with the whole process.
Thomas ThompsonVery easy to do business with Mr Teal. He was helpful and courteous. It was easy to pick up and return the truck. Thank you.
Virginia KobsExcellent service
RONDA GREENEWhen customers get the renters insurance, I think they should get that back of their is no damage to the trailer
TERRI ANDREWSThe attendant met me when I pulled up and had everything done by the time I unhooked the trailer from my truck. Excellent customer service. Highly recommend.
Albert GeorgeI parked it and dropped the keys.
Ross Youngdale