The process was seamless and the employees at the location were fantastic!
Micah V
Customer Reviews for Temperance Traders LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Hard to imagine what could have been better. Outstanding services and clean facilities. Very welcoming people.
KENNETH MClearly communicate that you don't allow vendor locations to accept cash for rental payment.
STEPHEN MAwesome service and people!!
DEBORAH WGreat service and seamless integration with UHaul platform. Pricing standard so no wondering. Agent was friendly and interactive on both visits. Great to know that this UHaul service exists in this area! Thanks!
STEVEN ETrailer was frozen in snowbank, did not have safety tire straps, had 2” of solid ice all over it…and brakes did not work.
ERIC ZHappy with the whole process. Chandler and Jerry are great. Thank you.
ERIC WWhile the pickup location was above average the Uhaul regional contact threw in more reqirements that totally wrecked the original request. This caused an additional day and mileage to be allocated for my trip.
Arden BYour software for reservations is clunky and too lengthy, especially for a return customer. It took the clerk a while to complete the paperwork, and he was very familiar with it. Possibly you can figure out a way to streamline the process, again, especially for returning customers.
THOMAS RThis location's staff went out of their way to make sure we had all the information and comfort level necessary to be successful in a cross-country trip pulling our trailer. No improvements necessary!
Gregory BThe staff at Temperance Traders is SO nice and made the pick-up and return processes so easy.
KORY BTemperance trade team is helpful and friendly.
JAMES Mnothing they were great. Happy they were open on Sunday.
Ranna LVery nice, helpful, courteous.
GARY IKristina was friendly and professional at the drop off
JAMES MVery helpful with the return!
TROY MOgre at location. U-Haul needs more on north shore. Drop off was 50 miles away.
Wayne FGreat customer service and friendly staff.
Pedro KVery helpful and great customer service.
Thomas SNo improvement need here, Ryan is the best!! He was very courteous and great customer service!!
Frank FLocation was easy to find. Clear sign, return trailer here. I parked but didnt' unhitch just incase, started walking towards door to check if I should unhitch and guy was walking out the store as soon as I left my truck. he was very friendly. Due to problems checking out trailer, he took a few minutes to be sure everything was resolved before releasing me. Traders is obviously conscientious and friendly.
Michael AWe had difficulty returning through the app due to poor cell phone service in their parking lot. Thankfully, we returned during business hours and had two adults with us so someone could go inside (we had our newborn baby in the car and it’s cumbersome to load and unload for short errands. It would be helpful if this location either listed low cell phone service so returns can take prepare to take place during business hours or if they offered wifi/a hotspot for after hours returns. Thanks!
Rachael SGreat,friendly, fast service. Will do business with them again.
Michele NThis was a good drop off location. It was not my primary choice which added an hour of driving but the people there were nice!
DAVID BNot send customers on 80 mile round trip change in drop off.
Keith JThe U-Haul system is a mess and very cumbersome to use and doesn’t work half the time. The local dealer was great and made the process possible.
Aaron MThe system for scheduling, checking in and out is very efficient. No suggestions at this time. Thank you.
Eric WI highly recommend this location. The whole process went smoothly. Patrick was very helpful and and my rental experience couldn't have gone better. I'll be back!
Eric W