Customer Reviews for Texaco Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Texaco Food Mart

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Joan Kelly M. on

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Super, super friendly owners at this location.

Scott S. on

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The owner knew how to handle U-Haul rentals. The attendant that I initially talked to didn't, nor did she know what to do when I returned the truck. Overall, both the Texaco owner and the attendant both lacked a level of professionalism when interacting with me. I wouldn't use them again. Would probably just use a corporate dealer.

Tammy K W. on

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Customer did not leave a comment.

ELIZA F. on

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The woman behind the counter at 5338 Thompson Bridge Road in Murrayville, GA was argumentative and extremely rude! She insisted I had not prepaid my order and basically insinuated that I was lying. She said I had only paid the deposit despite the receipt I showed her that said I had prepaid everything. She demanded another card, and when my son told her to please stop being rude,she threatened to kick him out of the building. I called UHaul Coustomer Service where Darlene tried to explain that I had prepaid. The lady at Texaco wasn't buying it. When I offered to give her my 2nd piece of identification, my teacher ID, she said she had to call my school to ensure I had not given her a false number. I have NEVER dealt with anyone so rude in my 57 years on earth. She refused to give us her name. This is just a small example of the rudeness she exhibited today. I would definitely NOT recommend this location ever. Extremely frustrating and disappoint...definitely not someone or a place you would want representing UHaul. Please review the notes for further details of the absurd and rude behavior from this establishment. My express checkout took over 30 minutes.

Stewart P. on

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Customer did not leave a comment.

wanda w. on

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truck was dirty from homeless person

Paul D. on

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Took a long time to get checked out. Should be quicker. Also I was given a truck that I did not reserve. I had reserved a 10 ft but was told when I got there that it was not available so they gave me a bigger truck than I wanted or needed but at that time I had no choice. Reservations need to be just that. A reservation.

brooks d. on

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Uhaul charged my credit card twice. Like I got two trucks. I should only pay 198$. But instead there trying to make me pay over $400! terrible system.

Linda S. on

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The mileage and gas amount were incorrect when we checked out the truck. We noticed the paperwork was not accurate to what was indicated in the truck. We informed the salesperson and it was adjusted. Just make sure you take a picture of the start and end mileage and gas numbers before driving off and before you pay. Overall, friendly and prompt service.

BOBBY C. on

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Customer did not leave a comment.

ERIKA V. on

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People were nice, however when my husband returned the truck (he put gas in it to make sure it was were it was supposed to be) the lady told him it was not quite where is should be so she said she was going to charge him an extra $5 which he said it was fine. When he got home and gave me the receipt I noticed she charge an extra $13.50 for gas!!

Doug H. on

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Easy check in. Needed $5. worth of gas to satisfy return, and the fill was easy as well.

tanya t. on

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The woman was very rude, couldn't get my order right, it took me at least an hour, i would have to wait while she waited on store Customer s,was not happy!!

edward s. on

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Rented a Car hauler - This was Great - trailered great - brakes were great - Easy to load - best of all was the ability that the trailer fenders were able to tilt away from car to allow for easy access to car. Great experience - Thanks Ed Stevens 770-983-0132

LIBBY B. on

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MINDY M. on

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