Than's Auto Repair &Tag Service
(U-Haul Neighborhood Dealer)

Rating:

5.0

Awesome Customer Service.

Rating:

5.0

no problems at all. will rent again.

Rating:

5.0

GOOD PLACE HELPFULL

Rating:

1.0

Get back to the customer when saying you will. I have spent several hours now trying to speak to certain individuals and was not able to. I left my name and number multiple times and they called my husband instead! EXTREMLY DISAPPOINTING!

Rating:

5.0

Keep it up!

Rating:

5.0

ALWAYS NICE TO ME

Rating:

1.0

Communication is very important. Getting the vehicle On time to their customers must be a priority. When there is an issue, the customer should be notified immediately.

Rating:

5.0

in and out fast

Rating:

5.0

Great customer service. I forgot to ask for her name but she made the process smooth, thank you. Would recommend to other.

Rating:

4.0

Give discount to customer like me when rent weekly.

Rating:

1.0

Please call me and take care of customer action file #2810243

Rating:

5.0

WILL BE BACK

Rating:

5.0

ALL WAY RENT FROM THIS LOCATION

Rating:

5.0

The staff was very professional, helpful, and friendly. They made the rental experience simple and easy.

Rating:

5.0

Than's Auto Repair/Uhaul is very friendly and accommodating and made my experience above average. The owners run the place and took their time to explain everything well with the U-box process. They were even willing to wait a few extra minutes past close so I could return the truck as traffic was heavy and I was running behind. A diamond in the rough. Highly recommend!

Rating:

1.0

The male owner has a nasty attitude, never again.

Rating:

5.0

The process for getting my UBOX from Than's was pretty easy - that's why I gave them 5 stars! The overall process with UHAUL was probably a 3. We opted to get one less container than recommended since we weren't taking all of our stuff. The only downside was that our containers arrived to our new state late & it seems that UHAUL isn't that helpful with keeping track of all the subcontractors that are responsible for delivery. Specifically, when I called for an update on when my box would arrive, they had me call another company. This also happened when I couldn't get in touch with one of the moving helpers. I'd prefer that they deal with their contractors instead of having customers do the outreach.

Rating:

5.0

we be back this is the only Uhaul we use, send all my peoples

Rating:

5.0

always there to help

Rating:

4.0

Uhaul really messed up my order, wrong truck, wrong location. The staff at Than's were great and really helped reduce the stress from all the mistakes made in the system.

Rating:

5.0

lady in the office was great 😊

Rating:

5.0

great service

Rating:

5.0

not a thing all was great

Rating:

5.0

I feel like family every time I go to this location. I will not rent from anywhere else

Rating:

5.0

been coming here for year always the same great service

Rating:

5.0

good customer service I will be back

Rating:

1.0

I had two u-boxes scheduled to be delivered to my place in the morning. The movers I booked and u-haul had all the miscommunication and the boxes did not show up until 1:30 pm! I had to talk to three different people, Movequick movers, and U-haul Kinsessing, and Than's auto and they all told me different things. Very unprofessioal.

Rating:

1.0

Obtaining vehicle was terrible wish the mobile app and online chat system. The return was also awful and the bill is also incorrect which I now have to dispute.

Rating:

5.0

Me and my family always use this Uhaul location due to the fact they are very professional and nice people. Great work.

Rating:

5.0

WILL BE BACK

Rating:

5.0

always rent from this location always good

Rating:

4.0

Too many furniture pads, using up unnecessary space. I recommend proving half the amount provided.

Rating:

3.0

The physical location was nothing special. But the people were very nice and extremely helpful. (It's a bit odd that you ask about the "location overall" and about the equipment, but not about the people.)

Rating:

5.0

Great location, friendly staff.

Rating:

5.0

was clean and truck was new lady in office was helpful

Rating:

5.0

friendly place nice people

Rating:

5.0

I will be back, nice people

Rating:

3.0

I was charge $17.99 for gas but I received the truck with a 1/4 tank of gas. I even showed a picture to the customer service rep. I'm very displeased with this charge. I will most likely not use this location again.

Rating:

1.0

I made my order online, The truck was old, and the truck had an old crate in the front in between the sits. The care was a health nuisance. I could not throw it out for fear I might be charged for it. My original order was changed

Rating:

5.0

as long as you bring the van back on time that you agree on there are no extra fee nice place we be back

Rating:

5.0

nice place

Rating:

5.0

will come back

Rating:

5.0

firendly

Rating:

5.0

LOVE THIS PLACE

Rating:

1.0

I was charge an extra $58 and I try to reach customer service but to no avail..

Rating:

5.0

They were very professional, accommodating, and helpful with my rental. I would highly recommend them to everyone. You won't be disappointed.

Rating:

5.0

Overall, it's good service

Rating:

5.0

After some confusion on my part everything when well. Excellent review!!!!

Rating:

5.0

TJ was great!!! He arrived on time, handled my move like a pro. It was a weekend, but made himself available for me carving time off his busy study-schedule. Both TJ & his wife are a award winning combination :) Thank U Haul Thank U Box Thank U Than!

Rating:

4.0

Nothing everything was great

Rating:

5.0

I actually looked at a few different Uhaul's and this by far has the best service score than a location that was closer to me. They were friendly and very helpful! Definitly on my next rental this is the location I will use!

Rating:

5.0

All went well

Rating:

5.0

rented 2 times in one week always nice and smile on the lady face in the office