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BRYAN S.
Customer Reviews for That Storage Place Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything is just fine!
DOUGLAS F.John went above and beyond to accommodate
leslie K.You were awesome
TIFFANY B.Online access to obtain vehicle was easy and painless. I accidentally left a garage door opener in truck and was appreciative that someone noticed and called me.
Pamela R.This has got to be the best experience I've ever had with Uhaul! John provided excellent customer service.
CHARIS C.Fantastic service and support
ERIC F.This owner also noted the tires and said he would replace them with new tires. Good business.
james S.Almost new truck Excellent ac
Tom B.Very friendly representative and had everything ready at pickup time. Explained everything clearly.
Anas S.Fast and friendly service! Highly recommend!
HEATHER STUART D.Everything was great.
WILLIAM T.Not a place I will rent from again
NICHOLAS K.U Haul Mobile app sucks. Its keep starting while uploading the photos.
KIRAN P.Everything was excellent. Very convenient location and very nice staff.
TERRY A.Owner and service were both outstanding at this location. I would recommend to anybody.
Brett R.Keep the good workðŸ‘ðŸ¿
OLANREWAJUT A.Outstanding customer service, easy access, easy pick up, super easy drop off.
OLIVER M.Great experience. John was very accommodating. Would definitely use this facility again.
PATSY H.Excellent service, that's all!
AMIR M.Staff was very helpful. Truck was ready at pickup time.
WILLIAM B.Great customer service and very friendly and accommodating.
Tara T.John, met us as we drove up. He was very professional and courteous. I would highly recommend this location.
DAVID F.The place was closed before their closing time of 5pm.... I arrived at 4:20p, and it was closed already. Not a good practice.
SOLOMON C.The personnel/owner was great. He was very knowledgeable and helped me in the most efficient way possible. He wore a mask so safety was priority. The location was very clean and the uhaul trucks and trailers were very clean.
DONALD H.Staff seemed like they really didn't want to be there.
BENJAMIN H.Excellent service, friendly, quick!
DAVID B.The owner was super knowledgeable, helpful and professional.
RALPH S.Great service
JEREMY N.Worked out great. The car hauler pulled like a dream behind my 2019 chevy truck. My 2002 Camaro loaded easy. I would recommend adding straps for the rear is all.
CLAYTON E.Excellent friendly and quick service, got my trailer hitched up and tested all lights.
Louis V.Nothing, very nice peoples
Thomas W.No problems whatsoever.
leroy M.If only all customer service was like this. The gentleman who helped us was extremely helpful, which was a big help given I had kids with me. Also, we accidentally dropped a kid shoe in the parking lot and he called and held it for us until we returned to pick it up. I would recommend this location to everyone.
Brian K.The personnel at this location came out and greeted me before I could even step out of my truck. They assisted me in unhitching the equipment and moved the trailer with a dolly. This was by far the best service I have ever been given when returning equipment.
William R.Super nice and helpful person.
Gordon M.There was trash in one of the compartments in the cab
MaryAnn T.Very efficient and easy pickup of trailer.
Stephen C.Great location, nothing to improve. Grateful!
Lisa T.Very efficient
MARK H.Keep up the good work!
Jose C.Could not ask for anything better
Jose C.The service was unique. Great customer service and hands-on customer support at pick-up location
Uzoma O.Excellent, friendly & safe facility!
KRISTIE B.Everyone was great here. The team was excellent and very helpful.
Jon H.Very nice facility and very personal service(even in this pandemic). Will recommend.
Scott B.Cost is pricey. Had to drive back to Katy to drop truck off or the price would double if dropped off at a Baytown U Haul location. This was ridiculous. My family have always used u haul, will not recommend for this reason.
Sheila L.Great guy behind the counter. Excellent customer service! Best location I've been to by far. Thank you very much.
KEVIN H.First-class service. Quick & easy experience that was very affordable.
JULIE DRESCH S.Owner was very nice and professional. Check in and out was a breeze. I would definitely use this location again.
Jenee H.John is an incredible helpful guy.
Daniel F.John Holloway is great! He takes very good care of his facility and is very reiable.
David S.