Customer Reviews for That Storage Place Inc
(U-Haul Neighborhood Dealer)

528 reviews

1492 Woodcreek Bend Ln   Katy, TX 77494

(281) 395-4339

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 10:30 am - 2 pm
Special Operating Hours
  • 1/23/2022: Closed

Services at this Location:

Contact Us

(281) 395-4339

1492 Woodcreek Bend Ln
Katy, TX 77494

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 10:30 am - 2 pm
Special Operating Hours
  • 1/23/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

BRYAN S. 
Rating:
5.0

Everything is just fine!

DOUGLAS F. 
Rating:
5.0

John went above and beyond to accommodate

leslie K. 
Rating:
5.0

Customer did not leave a comment.

Raul F. 
Rating:
5.0

You were awesome

TIFFANY B. 
Rating:
5.0

Online access to obtain vehicle was easy and painless. I accidentally left a garage door opener in truck and was appreciative that someone noticed and called me.

Pamela R. 
Rating:
5.0

This has got to be the best experience I've ever had with Uhaul! John provided excellent customer service.

CHARIS C. 
Rating:
5.0

Fantastic service and support

ERIC F. 
Rating:
5.0

Customer did not leave a comment.

FRANK H. 
Rating:
5.0

Customer did not leave a comment.

Jamie F. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

JOHN K. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

Janice K. 
Rating:
5.0

This owner also noted the tires and said he would replace them with new tires. Good business.

james S. 
Rating:
5.0

Almost new truck Excellent ac

Tom B. 
Rating:
5.0

Customer did not leave a comment.

Rupen S. 
Rating:
5.0

Customer did not leave a comment.

RUBY B. 
Rating:
5.0

Very friendly representative and had everything ready at pickup time. Explained everything clearly.

Anas S. 
Rating:
5.0

Customer did not leave a comment.

LINDA H. 
Rating:
5.0

Customer did not leave a comment.

RANA RAHEEL K. 
Rating:
5.0

Customer did not leave a comment.

Cemlla V. 
Rating:
5.0

Customer did not leave a comment.

Erik W. 
Rating:
5.0

Customer did not leave a comment.

WILL A. 
Rating:
5.0

Customer did not leave a comment.

Keith D. 
Rating:
4.0

Customer did not leave a comment.

Felipe S. 
Rating:
5.0

Fast and friendly service! Highly recommend!

HEATHER STUART D. 
Rating:
5.0

Customer did not leave a comment.

JEREMY P. 
Rating:
5.0

Customer did not leave a comment.

PAMELA S. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Everything was great.

WILLIAM T. 
Rating:
2.0

Not a place I will rent from again

NICHOLAS K. 
Rating:
3.0

U Haul Mobile app sucks. Its keep starting while uploading the photos.

KIRAN P. 
Rating:
5.0

Everything was excellent. Very convenient location and very nice staff.

TERRY A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WAYNE O. 
Rating:
5.0

Owner and service were both outstanding at this location. I would recommend to anybody.

Brett R. 
Rating:
5.0

Keep the good work👍🏿

OLANREWAJUT A. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Outstanding customer service, easy access, easy pick up, super easy drop off.

OLIVER M. 
Rating:
5.0

Customer did not leave a comment.

KIRITHIKA SUNDAR V. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

Customer did not leave a comment.

Linh N. 
Rating:
5.0

Customer did not leave a comment.

Edward G. 
Rating:
5.0

Customer did not leave a comment.

Warren C. 
Rating:
5.0

Customer did not leave a comment.

PEIJUN J. 
Rating:
5.0

Great experience. John was very accommodating. Would definitely use this facility again.

PATSY H. 
Rating:
5.0

Customer did not leave a comment.

HENRY F. 
Rating:
5.0

Customer did not leave a comment.

CONNIE H. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN D. 
Rating:
5.0

Excellent service, that's all!

AMIR M. 
Rating:
5.0

Staff was very helpful. Truck was ready at pickup time.

WILLIAM B. 
Rating:
5.0

Great customer service and very friendly and accommodating.

Tara T. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

John, met us as we drove up. He was very professional and courteous. I would highly recommend this location.

DAVID F. 
Rating:
3.0

The place was closed before their closing time of 5pm.... I arrived at 4:20p, and it was closed already. Not a good practice.

SOLOMON C. 
Rating:
5.0

The personnel/owner was great. He was very knowledgeable and helped me in the most efficient way possible. He wore a mask so safety was priority. The location was very clean and the uhaul trucks and trailers were very clean.

DONALD H. 
Rating:
5.0

Customer did not leave a comment.

Paul N. 
Rating:
2.0

Staff seemed like they really didn't want to be there.

BENJAMIN H. 
Rating:
5.0

Customer did not leave a comment.

PAUL N. 
Rating:
5.0

Excellent service, friendly, quick!

DAVID B. 
Rating:
5.0

The owner was super knowledgeable, helpful and professional.

RALPH S. 
Rating:
5.0

Customer did not leave a comment.

RONALD D. 
Rating:
5.0

Customer did not leave a comment.

KEVIN R. 
Rating:
5.0

Customer did not leave a comment.

OSCAR G. 
Rating:
5.0

Great service

JEREMY N. 
Rating:
5.0

Worked out great. The car hauler pulled like a dream behind my 2019 chevy truck. My 2002 Camaro loaded easy. I would recommend adding straps for the rear is all.

CLAYTON E. 
Rating:
5.0

Customer did not leave a comment.

Dolores B. 
Rating:
5.0

Excellent friendly and quick service, got my trailer hitched up and tested all lights.

Louis V. 
Rating:
5.0

Nothing, very nice peoples

Thomas W. 
Rating:
5.0

No problems whatsoever.

leroy M. 
Rating:
5.0

Customer did not leave a comment.

Evan E. 
Rating:
5.0

If only all customer service was like this. The gentleman who helped us was extremely helpful, which was a big help given I had kids with me. Also, we accidentally dropped a kid shoe in the parking lot and he called and held it for us until we returned to pick it up. I would recommend this location to everyone.

Brian K. 
Rating:
5.0

The personnel at this location came out and greeted me before I could even step out of my truck. They assisted me in unhitching the equipment and moved the trailer with a dolly. This was by far the best service I have ever been given when returning equipment.

William R. 
Rating:
5.0

Super nice and helpful person.

Gordon M. 
Rating:
4.0

There was trash in one of the compartments in the cab

MaryAnn T. 
Rating:
5.0

Customer did not leave a comment.

George D. 
Rating:
5.0

Very efficient and easy pickup of trailer.

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

ronald S. 
Rating:
5.0

Great location, nothing to improve. Grateful!

Lisa T. 
Rating:
5.0

Customer did not leave a comment.

Susan B. 
Rating:
5.0

Very efficient

MARK H. 
Rating:
5.0

Keep up the good work!

Jose C. 
Rating:
5.0

Could not ask for anything better

Jose C. 
Rating:
5.0

The service was unique. Great customer service and hands-on customer support at pick-up location

Uzoma O. 
Rating:
5.0

Excellent, friendly & safe facility!

KRISTIE B. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Diana F. 
Rating:
5.0

Customer did not leave a comment.

JERAMY HEATH M. 
Rating:
5.0

Everyone was great here. The team was excellent and very helpful.

Jon H. 
Rating:
5.0

Very nice facility and very personal service(even in this pandemic). Will recommend.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

Dale F. 
Rating:
5.0

Cost is pricey. Had to drive back to Katy to drop truck off or the price would double if dropped off at a Baytown U Haul location. This was ridiculous. My family have always used u haul, will not recommend for this reason.

Sheila L. 
Rating:
5.0

Customer did not leave a comment.

Christian L. 
Rating:
4.0

Customer did not leave a comment.

TRACY S. 
Rating:
5.0

Great guy behind the counter. Excellent customer service! Best location I've been to by far. Thank you very much.

KEVIN H. 
Rating:
5.0

First-class service. Quick & easy experience that was very affordable.

JULIE DRESCH S. 
Rating:
5.0

Owner was very nice and professional. Check in and out was a breeze. I would definitely use this location again.

Jenee H. 
Rating:
5.0

John is an incredible helpful guy.

Daniel F. 
Rating:
5.0

Customer did not leave a comment.

Dallas B. 
Rating:
5.0

John Holloway is great! He takes very good care of his facility and is very reiable.

David S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top