Customer Reviews for The Autobahn Auto Sales & Service Inc
(U-Haul Neighborhood Dealer)

284 reviews

2224 Bedford St   Johnstown, PA 15904

(814) 266-3128

Location Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(814) 266-3128

2224 Bedford St
Johnstown, PA 15904

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Roland M. 
Rating:
5.0

Customer did not leave a comment.

Mark David C. 
Rating:
3.0

I feel that the hauling trailer should have an adjustable jack with a standing wheel with a lock in place. This would help to adjust the height level of the trailer to hook up to a truck hitch( instead having to lift dead weight of the entire trailer off the ground to place on a truck hitch!!!. Plus the salesman should of came out to help my husband lift the U-haul trailer tongue onto our truck hitch. ( the trailer tongue was extremely heavy. I could not just stand watch my husband try and lift it my himself..I helped my husband lift the trailer, but I was not much help, he lifted the brunt of the load and my husband pulled a back muscle!) off to the chiropractor he goes.

Laurie S. 
Rating:
5.0

Customer did not leave a comment.

veronica M. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

jacquey S. 
Rating:
5.0

Customer did not leave a comment.

Poojan P. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
1.0

Online return sucks; after trying multiple times, I finally called Customer Service to notify them that it wasn't working and she told me I'll be charged $20 for not using return online...plus I returned my equipment a 24 hrs early ....very bad experience!!

Nellie T. 
Rating:
3.0

Customer did not leave a comment.

john J. 
Rating:
2.0

Location and area to keep my vehicle when I picked up the u-haul was not well maintained and a sketchy area. The U-haul was filthy!

Shannon W. 
Rating:
5.0

Customer did not leave a comment.

jim M. 
Rating:
3.0

Customer did not leave a comment.

Laura M. 
Rating:
3.0

Not much. This was basically a used car lot that rented an adjacent lot to store the trucks. Pretty bare bones operation.

Gary B. 
Rating:
3.0

This is a small drop-off lot but the personnel were friendly. I would rather take my truck here for drop-off than the big Uhaul facility.

STEPHANIE C. 
Rating:
5.0

Customer did not leave a comment.

taycha C. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

I absolutely love this location he is alwAys kind and the trucks always clean. I actually travel to use this location and recommend them highly! There is never been a problem both times I've rented ....

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

charlotte H. 
Rating:
5.0

Customer did not leave a comment.

patricia O. 
Rating:
5.0

Very easy to schedule! Clean truck and met all expectations!

Cameron N. 
Rating:
5.0

NOT A THING, EVERYTHING WAS EXCELLENT✅

Robert B. 
Rating:
5.0

great service, clean equipment, best place to rent.

brian Z. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Tabitha Y. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
3.0

Customer did not leave a comment.

CHRISTINE R. 
Rating:
3.0

dropped off afterhours

Jonathan V. 
Rating:
4.0

Customer did not leave a comment.

Sharron H. 
Rating:
5.0

Customer did not leave a comment.

Joseph K. 
Rating:
4.0

Customer did not leave a comment.

charles P. 
Rating:
2.0

I noted the vehicled was not clean when I got it. I even uploaded pictures. I noted the same dirt when I dropped it off and Uhaul charged me the cleaning fee. Wow! Thats wrong!

Christy O. 
Rating:
4.0

The place of pick-up was good, especially with the COVID-19 challenges. The biggest thing, however, is that I had signed up for the pickup to be at a specific time in location #1. We went to bed early Saturday night and left early Saturday morning to ensure we'd be at Location #1 on time. When we were hours into the trip, we found out that not only had the location at some point been changed, but also that the new location was closing at a time we weren't sure we'd be able to make!. I didn't catch the fine print until we were on the road and we had hoped it was the business office where the payment had gone through, as I had confirmation that the equipment would be at Location #1 when I signed up. Unfortunately, this was not the case and the equipment was indeed at the Location #2. We were told that Location #2 would close at 1. Not only was it further away from where we were at the time of the call, but it was out of our planned routes of travel. I was very thankful that the employee was patient and did stay open for about ten minutes after the closing time for us. It's just the slight panic and extra rush did put a damper on the trip. When we returned home, we found an email had been sent on Friday after 10 pm notifying us of the location change. We were sleeping by then, and the next morning heading out the door. Clearer and earlier notification would have been much better.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

mary R. 
Rating:
4.0

Customer did not leave a comment.

Adam B. 
Rating:
5.0

My only issue was that I requested to pick up in Altoona, PA, but had to drive 45 minutes to Johnstown, PA to pick up

Robert R. 
Rating:
5.0

Customer did not leave a comment.

dylan K. 
Rating:
3.0

There are no boxes or blankets at that location

Libby C. 
Rating:
5.0

All was good!!

Douglas S. 
Rating:
3.0

Customer did not leave a comment.

Jelden A. 
Rating:
4.0

I did not receive a receipt when done

Cindy D. 
Rating:
5.0

Customer did not leave a comment.

tammy M. 
Rating:
5.0

No problems . It was good experience.

Terrence S. 
Rating:
5.0

Nothing. Everything was wonderful.

James P. 
Rating:
5.0

Customer did not leave a comment.

Branden H. 
Rating:
4.0

Customer did not leave a comment.

Steven W. 
Rating:
5.0

Wider selection of trailer sizes. A 5 x 8 was rented. A 6 x 10 enclosed would have been better. The smaller one worked just fine. It just took longer packing.

james Z. 
Rating:
1.0

I needed a closer place to pick up a U-haul had to drive an hour to get one and be cahrged extra for it.

Beth B. 
Rating:
5.0

This is the second time I rented at this location. They are polite and very helpful.

Ian B. 
Rating:
4.0

Customer did not leave a comment.

Douglas M. 
Rating:
5.0

Customer did not leave a comment.

jen G. 
Rating:
5.0

Again another very good experience, they were really helpful.

John D. 
Rating:
3.0

I was gave misinformation at the WV Uhaul location about swapping destinations. I was told that it would be $20 extra a day but UHaul tried to charge me $500 plus more dollars for extra 7 days. UHaul is charging my debit account without my consent & I am about to take legal actions

Larry M R. 
Rating:
5.0

The gentleman was very friendly and helpful. Everything went great

Lisa B. 
Rating:
5.0

Customer did not leave a comment.

terri M. 
Rating:
5.0

Great service at a good price

cynthia S. 
Rating:
5.0

Everything was great!!

TAMARA W. 
Rating:
5.0

Provide a lock for sale to lock up the truck for an overnight.

Paul N. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey C. 
Rating:
5.0

Customer did not leave a comment.

Edwin D. 
Rating:
5.0

Customer did not leave a comment.

tammy M. 
Rating:
5.0

Customer did not leave a comment.

william G. 
Rating:
5.0

Customer did not leave a comment.

mary R. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
3.0

Customer did not leave a comment.

Khadijah A. 
Rating:
5.0

Customer did not leave a comment.

pam P. 
Rating:
5.0

Customer did not leave a comment.

Bonnie S. 
Rating:
5.0

These guys were fantastic. We needed a last minute rental and they made it quick and efficient transaction. I highly recommend them for uhaul rentals.

peggy S. 
Rating:
3.0

Rental should be pro rated. Only used trailer 4 out of 24 hours and returned at 4 hours

joseph B. 
Rating:
5.0

Customer did not leave a comment.

Kerri M. 
Rating:
3.0

Customer did not leave a comment.

Marion H. 
Rating:
3.0

I emailed this prior.

Anthony K. 
Rating:
5.0

This location made renting a U-Haul at a moments notice easy and seamless. They even included the dolly in the price of the truck and furniture covers. Truck was clean and return was simple. Staff was friendly and professional.

janice D. 
Rating:
5.0

Everything was great. Brian is a true professional

pam P. 
Rating:
3.0

Customer did not leave a comment.

keely J. 
Rating:
5.0

Guys were great very quick to respond knowledgeable very friendly truck was clean had a dolly free of charge will use again and recommend to everyone. Overall great experience thank you

eric D. 
Rating:
5.0

Customer did not leave a comment.

colleen F. 
Rating:
5.0

Very nice place to rent a moving truck

christopher C. 
Rating:
5.0

Nothing. It was a great experience compared to my last one at Uhaul. Everything was perfect!

beth D. 
Rating:
5.0

Customer did not leave a comment.

Stanley N. 
Rating:
4.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

brandon C. 
Rating:
4.0

Very courteous and honest service.Forgot my purse andc employee ran out to my car yo return.

June G. 
Rating:
4.0

Customer did not leave a comment.

NEAL S. 
Rating:
4.0

Customer did not leave a comment.

sandra W. 
Rating:
5.0

Customer did not leave a comment.

Eugene S. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
4.0

Customer did not leave a comment.

rick W. 
Rating:
2.0

Customer did not leave a comment.

Drew M. 
Rating:
5.0

As we all know, moving can be stressful. Brian made the process both smooth and efficient. He was very friendly,accommodating and professional. I would definitely recommend his facility and services.

pam P. 
Rating:
4.0

They were very professional.

Samuel L. 
Rating:
3.0

Customer did not leave a comment.

William T. 
Rating:
2.0

encountered no problem even as the location was closed. a sign on the door had instructions and a phone call to the 800 number given for arrival was promptly answered and the same instructions given.

BERNARD G. 
Rating:
3.0

I dropped it off when no one was around. The biggest thing was there lock box was one a same building down around back but we found it

DAVID ALAN C. 
Rating:
5.0

Lock for back of truck was broken so it would not open in order to lock the back.

Paul C. 
Rating:
5.0

N/A, they were perfect!

Timothy G. 
Rating:
5.0

Customer did not leave a comment.

Sandra A. 
Rating:
5.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

No problems. Easy to find the location. Truck was great. Thank you.

Steven W. 
No reviews have been submitted for this location.

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