Customer Reviews for The Box Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Box Store

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BRETT M.
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This is our 15th year using this location for truck rental to move scenery for my ballet company. I wouldn't even consider renting a truck from anybody else.

Michelle J.
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Great experience and will definitely recommend this location. The service was quick, convenient and courteous.

JOHN K.
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Customer did not leave a comment.

JEFFREY L.
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Customer did not leave a comment.

TYLER M.
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Couldn't have asked for a better experience. These guys are hands down the best in the buisness

JIMMY V.
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Good customer svc

LAWRENCE S.
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Wipe the interior please

Antonio G.
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Customer did not leave a comment.

denise E.
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We had an OUTSTANDING rental experience with this location!! Bill was beyond helpful and the best we have ever dealt with. He is amazingly professional and did his best to make our move the best it could be.

BRIAN A.
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Customer did not leave a comment.

Jonathan B.
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Nilda A.
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KRISTINA T.
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EMILY S.
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Edmund M.
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Jason B.
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Very smooth transaction. No hassles, in and out. Friendly and helpful service.

EDWARD D.
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No parking other than street, so had to park almost 10 minutes away... Needed to use the truck for a few hours and no one to drop me off, so had to have a place to leave my car. What's nicer if can be left at the uhaul site when such short term usage

Nestor F.
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Customer did not leave a comment.

JOHN W.
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Paul G.
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julie S.
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The owner went above and beyond to help me with my move. His technician checked my car, they gave me advice on packing and transporting my precious cargo, he assisted with every question I had. He helped me get out of a jam when I jackknifed the trailer. It was like having a guardian angel on my side. Thank you!

Jeff P.
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Love the owner-great guy! He always makes it easy and I can tell cares about his business and our experience.

Brad D.
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Customer did not leave a comment.

Michael G.
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Yirisander L.
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Richard B.
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Easy everything was ready

HUNG D.
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CHERYL K.
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No complaints about the site! Manager Bill was excellent and very informative and caring. Equipment availability was an issue but he took care of us

Robert M.
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Worker behing the counter was not wearing a mask.

GERALD O.
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Great location! The crew was very helpful.

JUAN T.
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Customer did not leave a comment.

Andre B.
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GUISSEPPE V.
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GILBERT F.
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Gary J.
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Never had a bad experience!!!

MARK O.
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Darrel S.
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MERLYN H.
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Linda L.
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There were some receipts in the vehicle from a previous customer. Glad some one was the during after hours drop off as it was hard to know where to park as the two spots mentioned were taken. Overall experience excellent and quick help.

JAIME T.
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Customer did not leave a comment.

Steven D.
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Mark N.
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Masks are not worn by employees on-site. I would prefer to see everyone wearing a mask. Truck was very clean. Location does not support contactless pickup, which I prefer.

PATRICIA G.
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Customer did not leave a comment.

ORVILLE P.
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Nothing, it was amazing.

johnathan S.
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Elden L.
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Great place - great service !

Alexander C.
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Bill is awesome

Denise W.
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quick and easy check in and drop off. Perfect!

Chriss L.
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kevin H.
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lisa B.
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Great customer service!

TAYLOR G.
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Robert R.
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Andre B.
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Need more 1 way trailers

Mark H.
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Scott B.
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Dallas M.
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Bill and crew are all fantastic! Thank you very much!

CARRIE P.
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The manager was very helpful and friendly both when I picked up and returned the truck (even though it was VERY busy and the hottest day EVER!) I would definitely refer people to him and I'm a Realtor...

Andrew C.
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Customer did not leave a comment.

Emad B.
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Bill Is one of the best owner/operator that I have dealt with.

DENNIS L.
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Everything went smoothly. No complaints.

Matthew M.
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Customer did not leave a comment.

RONALD Z.
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Had my car towed off without warning

Steve S.
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No issues everything went smoothly

DAVID B.
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glen P.
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MARK K.
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Bruce P.
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Natalie M.
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Excellent customer service and communication! Will definitely be using again if I am ever in the need. Thank you for an easy and pleasant moving experience!

Lawrence J.
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Manager Bill was very efficient and knowledgeable and fair. The moving truck was a little old but it didn't break down and it was comfortable.. People make a difference and Bill was good..

JOSHUA Y.
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Bill was amazing and so accommodating. Would definitely recommend this location and will be back for any moving needs.

CRAIG H.
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Great service.

priscilla C.
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Customer did not leave a comment.

PAUL Y.
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Person at the office did not wear a mask. Not very friendly

EDUARDO K.
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Timothy H.
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Make sure the tires are in good working order.

Bridgett D.
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Customer did not leave a comment.

Pamela R.
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The owner helped me and he was friendly and efficient. He hitched the trailer up to my truck and we were on our way, all lights working and safe. I pre-filled out forms online which made the pick up completely efficient. The drop off was just as easy at the same location. Highly recommend!

Julio G.
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This is my third time renting here. The fellow who runs this location is a fair and honest fellow. The fellow who runs the yards keeps the trucks and the place clean. I won't rent anywhere else.

michelle G.
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I was told I would have my pick up at San Juan and the day before move it was changes, I lost money because the movers I hired could not do the new time since my truck was number one not near my location of move and the pick up time was moved. The gentlemen at Box location was very helpful and nice

GERALD G.
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Checked in and out in just minutes. Highly recommend them.

MICHAEL J.
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Customer did not leave a comment.

Lawrence S.
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mark R.
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Uhaul ‘s app is outstanding!! So is the process for self return.

Mike S.
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In this location working very professional guys. Great service!

Michael C.
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The Box Store was fine. U Haul was terrible. I reserved a pick up truck for 7am Sunday. Received a call from The Box Store confirming a 7 am pick up with self check out. U-Haul called 15 hours before pick up and said that The Box Store didn't open until 8am and that I could not pick the truck up until 8am. I explained that I already had labor booked and plan to have the truck at 7am. She said she would check into whether I could pick it up at 7am and call me back. She called back and said the don't open until 9am. I lost two hours of productive time. This is unacceptable. U Haul is not able to keep their commitments.

Elden L.
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Great place - great service !

SAMUEL K.
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Customer did not leave a comment.

Nancy K.
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The staff was awesome and easy to work with. Thank you guys for making this seamless and costing less than I anticipated. I'll be back any time i need to move.

THOMAS M.
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Customer did not leave a comment.

Brendan R.
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Customer did not leave a comment.

Robert K.
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I reserved a 15ft truck a week in advance only to be told that it was not available the day before my move and that a 10ft truck was the same price. We were given free miles which we did not need. What I would like is a refund of some of the price for the uhaul for the inconvenience

Denise R.
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Customer did not leave a comment.

Wesley S.
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Richard R.
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Customer did not leave a comment.

Dawn J.
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Great customer service! Van was brand new! Friendly service. Able to do most of it online with a great selection of vehicles. Receipt was emailed right away. Highly recommend this Uhaul Pick Up Location!

ALI J.
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Every thing was awesome, thank you so much

Mark H.
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Customer did not leave a comment.

DANIEL H.
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Customer did not leave a comment.

STANTON M.
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None needed, a excellent experience! Kudo to everyone there!

No reviews have been submitted for this location.

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