Customer Reviews for The Dam Toy Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Dam Toy Store

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

chayse s. on

Rating:

Make it easier to return. I rented the trailer because I was looking to buy a vehicle. I picked up the trailer and got to the vehicle to find it was not in the condition advertised. I wanted to return the trailer to the pickup location, but was told I could not and would have to take it to the planned destination (2hrs away). So I had to tow a useless empty trailer back with me instead of dropping it back off. I called and wanted to return it within 2 hrs of original pickup time.

Holly L. on

Rating:

Customer did not leave a comment.

john a. on

Rating:

Dam toy store is awesome.... and like the name implies lots of “toys”

Bryan M. on

Rating:

Customer did not leave a comment.

Keith M. on

Rating:

Neutral on recommendation

CHRISTIAN H. on

Rating:

Customer did not leave a comment.

MAIME S. on

Rating:

very satisfied with Phil and how accommodating he was.

Zina B. on

Rating:

Customer did not leave a comment.

Charles T. on

Rating:

Customer did not leave a comment.

Susan P. on

Rating:

Customer did not leave a comment.

Michael S. on

Rating:

I didn’t understand the relationship between this drop off location and U-Haul because when I went to drop it off they said there was nobody from U-Haul here... but somebody took the information from the trailer and let me go.

hollis h. on

Rating:

Customer did not leave a comment.

Scott K. on

Rating:

Customer did not leave a comment.

DEANNA H. on

Rating:

This was the worse experience I have ever had on I will never rent from uhual again. It took me a hour and half to get my rental, and while I was waiting I had paid movers at my house sitting for an hour. The price was not my agreed price so I had to call customer service to correct which took 30mins. Worse experience

Adrienne C. on

Rating:

Customer did not leave a comment.

Max C. on

Rating:

Customer did not leave a comment.

linda c. on

Rating:

The truck itself was in need of repair! Air conditioning did not work and while hauling loads truck had hard time shifting! Not the fault of this rental location! This truck came from a Grand Rapids location!

Melanie L. on

Rating:

It was great. Customer service was excellent. No issues ay all with pick up or return.

william K. on

Rating:

Customer did not leave a comment.

ethel g. on

Rating:

Customer did not leave a comment.

Matthew K. on

Rating:

Customer did not leave a comment.

James K. on

Rating:

Customer did not leave a comment.

Kelly K. on

Rating:

Customer did not leave a comment.

John K. on

Rating:

Customer did not leave a comment.

Greg K. on

Rating:

Customer did not leave a comment.

Charles T. on

Rating:

When we dropped off the trailer we were asked where the other trailer was. We said we only rented one. The lady called U-Haul and it got straightened out.

Mike P. on

Rating:

The tires were low with the light indicating the condition. When my husband told the owner/operator, he came outside & kicked the tires, then told him everything was fine. My husband insisted that the tires be checked with a gauge. They were 20 pounds too low.

sharon g. on

Rating:

Very friendly....but sat inside while we unhooked.

Rachel S. on

Rating:

It was nice to be able to drop the truck off after hours. The online process was pretty lengthy, but simple. Great option.