Customer did not leave a comment.
Garry F
Customer Reviews for The Dam Toy Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people at Dam Toy store were extremely nice, friendly, and helpful!
Gary DThey are AMAZING!!!
LINDSEY EPhill and Julie are the best, great customer service
KENT JJulie was so helpful! No improvement needed.
MATTHEW AVery helpful, nice and welcoming to the area! Very much enjoyed my contact with owners!
SHANNON RTook 20 minutes to download the required pictures and no option to select smaller jpeg files. Way too long
MICHAEL Cvery friendly, professional and attentive better than most uhauls i have been too
DAVID GThe extra costs are too much!
AUGUST Kthe Dam Toy store is the best place I have ever rented any U-haul equipment from period. They are extremely prepared and friendly and always greet you with a smile. I previously rented from other locations including Remus, Mi. but once I saw how the Toy store helped everyone and even when kids are moving to college Ferris State University, They handle that kind of volume with the same professionalism as if they only had one customer. Great Place to do business with!
MICHAEL PGreat people to work with and have always had enough inventory.
MICHAEL JVery friendly owners/staff! This particular location has it all too. Fishing and boating related services as well as products. Right away I was greeted with a smile and an offer of a cup of coffee and felt at home.
RYAN JJulie was absolutely sweet as pie! The truck was brand new, 6k miles so perfect for the Michigan highway trip we took.
MYRA MI can’t stop talking about what a great experience they gave us. They were so kind and caring. Definitely recommend them!
JENNIFER EThe picture provided did not show the rented vehicle making it less obvious that it was the vehicle and we had to do a lot of de-icing, but over all it was wonderfully maintained and parked out front for our out-of-hours pick up
Kyle REnjoy my relationship with Uhaul and will continue doing business with your company thank you very much
MARK SGreat customer service and great trucks!!! We highly recommend UHaul!!
KRISTIN AThe truck I needed, when I needed it!
ROBERT ZWorked with them before.
LOUIS JGreat customer service.
MICHAEL MNo improvements required.
FRANKLIN FGreat experience. Julie was AWESOME!!
CHRISTOPHER KPerson at desk was so nice and helpful when we had mishap with car hauler. I was thankful for her kind warm personality. Give her a pay raise!!
KRISTINE DThey do an excellent job on checking you in and getting you going.
MICHAEL JPerfect Julie was fantastic so kind and respectful
YVONNE RKeep Julie. She is fast, friendly, professional and competent and the guy who hooked up the trailer was also very competent, informative, kind and friendly.
JAMES ANothing, you guys went above and beyond during my difficult situation while leaving an abusive partner. Thank you so very much.
MEGAN EBig rapids location was way above excellent. So so kind and helpful
JOSHUA WQuick. All I did was park and hand them the key.
Kyle MAll the staff I dealt with at the pick up and drop off locations were very friendly and helpful.
GARY RNice, friendly experience. Nothing like one on one interaction vs dealing with app when problem occurs.
DENNIS GTrailer fenders were very rusty. Very odd for UHaul equipment.
CRAIG LGreat experience. Thank you.
CAROLYN MGreat service and truck was perfect.
DAVID JThey have a great inventory of U Haul vehicles and are very helpful in the renting experience.
MICHAEL Jvery friendly staff and more professional than other locations I have been to.
JAMES CJulie was very efficient and pleasant to work with. If the need arises I will not hesitate to rent from The Dam Toy Store.
DAVID JVery friendly and helpful staff.
DOUGLAS DFantastic staff, professional, prompt, and very helpful.
DOUGLAS Bthe Dam Store always does and excellent job!!! very knowledgeable very friendly always like going there which I do a lot
MICHAEL PJulie is always very professional and personal. My business sometimes requires extra moving space, I've rented here at least 6 times in the last year and every time I've had the best experience. This is the ONLY Uhaul I will rent from. Thank you for always taking good care of me.
MICHEAL MPhill took the time to make sure my car could haul an enclosed trailer without any problems. Great service. Above and beyond the norm
Kent KReally liked the service and the people.
RANDY JEmployees were super friendly and helpful!
RACHEL SNothing. Julie had me in and out super fast. Julie is a wonderful customer representative. A+
TARA MNo issues at all. Treated very well
DONIS Jthe people at the dam rental are excellent would do business there again
michael mI've had very positive experiences with U-Haul, largely thanks to Julie's excellent service. She is professional, knowledgeable, and clear in explaining both the contract details and the truck return process. The customer service at this location is outstanding. I highly recommend this U-Haul location for anyone looking for reliable and efficient service.
Arturo PNothing, excellent service with awesome people.
CHRISTOPHER Ogreat service, nice people who go out of their way to help
KENT JGreat Uhaul experience we've ever experienced! Friendly, knowledgeable and professional. Highly recommend!
Amie YI have rented several times here and always had great service, it would be great if this location had a pickup or van available
KENT JThe location was closed so I did not deal with any person. It was easy to drop the trailer. Everything was in neat clean order.
Jerry L