Customer Reviews for The Finger Lakes Region
(U-Haul Neighborhood Dealer)

37 reviews

413 Park Ave   Corning, NY 14830

(607) 654-0043

Office Hours

  • Mon: 10 am–5 pm
  • Tue-Thur: 9 am–5 pm
  • Fri: 9 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/25/2024: Closed
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(607) 654-0043

413 Park Ave
Corning, NY 14830

Services at this Location:

Office Hours

  • Mon: 10 am–5 pm
  • Tue-Thur: 9 am–5 pm
  • Fri: 9 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/25/2024: Closed
  • 5/27/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Antoine B 
Rating:
5.0

I would say the only thing I can say is maybe provide extended ice scrapers, as it is very difficult to get ice off the truck with a regular sized scraper.

Malcolm F 
Rating:
4.0

Customer did not leave a comment.

James S 
Rating:
5.0

The app would not let me pick the truck up and it would not let me return the truck. I had to go inside to do all of this

JESSICA L 
Rating:
5.0

Customer did not leave a comment.

David B 
Rating:
5.0

The alignment was way off in the truck I used when I got it. I would suggest to fix that before renting it out again.

James A 
Rating:
5.0

Customer did not leave a comment.

Michael W 
Rating:
5.0

Fast service, easy in and out. I'll be back again.

Marlin B 
Rating:
4.0

The gentleman that took care of the check in was friendly and efficient. Everything went smoothly with the process.

Aida G 
Rating:
3.0

Customer did not leave a comment.

JOHN T 
Rating:
5.0

Customer did not leave a comment.

Timothy T 
Rating:
3.0

Customer did not leave a comment.

leonard p 
Rating:
3.0

I did an after hours drop off and wasn’t really sure where to leave the trailer. Some additional information when dropping off or signage would be helpful.

Gillian M 
Rating:
4.0

Customer did not leave a comment.

William K 
Rating:
4.0

Customer did not leave a comment.

Edward W 
Rating:
5.0

Customer did not leave a comment.

Kimberly P 
Rating:
5.0

Customer did not leave a comment.

Jason V 
Rating:
3.0

The back end of the truck had a bad smell . But the staff was very helpful and friendly.

Michael M 
Rating:
5.0

Exceptional customer service!

Nacole H 
Rating:
1.0

The equipment is given to you with less than a full tank of gas. You put gas into the equipment to where it was when you got it and they still charge you for gas because you didn’t fill it to full. If I didn’t receive it full then I am not responsible to fill it up to full. I am only responsible to fill it up to where it was given to me in the first place.

BEATRICE A 
Rating:
3.0

U-haul could improve computer system. I had unnecessary delays considering equipment was reserved a week prior to pickup, confirmed the day before & still had computer issues. Overall, not a huge deal.

Henry K 
Rating:
5.0

Customer did not leave a comment.

ROSS S 
Rating:
5.0

Everything went well. I did have to get the keys from the office- I found the online check in very hard to follow. I also did not get my receipt that was supposed to be emailed to me. It never showed up.

KIM R 
Rating:
4.0

No problems incurred in dropping off the unit.

Kevin K 
Rating:
5.0

Owner not only answered the phone when I called (they were closed) but waited for me to get there after hours. He then offered me to park in his lot if I wanted to start packing the night before

David H 
Rating:
5.0

Customer did not leave a comment.

Rhonda G 
Rating:
4.0

Customer did not leave a comment.

Steven W 
Rating:
5.0

Everything was great!

Randy F 
Rating:
3.0

Customer did not leave a comment.

Robert D 
Rating:
2.0

The posted hours for this location are nor correct went there on a Saturday when they were supposed to be open and were closed. The online 24-7 pick up and drop off were very very difficult I will never use it again

Russell C 
Rating:
5.0

Once again, this crew is on their game.

PHILIPJAMES R 
Rating:
5.0

The people at this location are the best I have interacted with at any Uhaul...and I have rented a lot over the years.

PHILIPJAMES R 
Rating:
5.0

Customer did not leave a comment.

Caitlin G 
Rating:
5.0

Only problem I had was with the parking break that wouldn't release then it did and the normal break never engaged. It was a very scary experience

Corrine H 
Rating:
5.0

Customer did not leave a comment.

Aaron D 
Rating:
5.0

Customer did not leave a comment.

Sandra C 
Rating:
5.0

Customer did not leave a comment.

george m 
No reviews have been submitted for this location.

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