Customer did not leave a comment.ralph M.
Customer Reviews for The History Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.James W.
Customer did not leave a comment.ralph M.
At this location could not even get on your website, had to call customer service very disappointing.Matthew R.
Customer did not leave a comment.Craig M.
Very kind and courteous. Went out of his way to come back after hours to be sure we were able to pick up our rental truck for the time we needed it.Christine H.
Nothing, I couldn't ask for anything else. The truck was good and the people was greatKevin N.
Customer did not leave a comment.Macoy P.
Customer did not leave a comment.ken P.
Customer did not leave a comment.Jody H.
Customer did not leave a comment.Jane M.
Customer did not leave a comment.Noemi G.
I have rented from The History Company 2949 Lafayette Rd Fort Oglethorpe GA on several occasions and I always receive fantastic service. So glad to be able to support a local business. Great job on this rental!!Marcus V.
Great service. Very friendly and helpful.Mike O.
Customer did not leave a comment.Logan G.
The owner of the store was polite, helpful and I can see he loved to help the public. Bi will definitely be using this Uhaul business again when I need toJennifer W.
Just use The History Company if you are in the North West GA area. Great service and Great people.Shane H.
Customer did not leave a comment.DARRELL B.
All was good! The guy who helped us was very knowledgeable and gave good advice about best use of our rental time We will definitely use them again.jimmy R.
Customer did not leave a comment.Waymon M.
Customer did not leave a comment.Anita R.
Customer did not leave a comment.Angela H D.
Customer did not leave a comment.Kyle J.
Customer did not leave a comment.Jennifer P.
Fix the air conditioner in the uhaul it was pretty hot.Karen W.
The only problem I had was with customer service trying to get code for the key after 2 hours Dorothy finally gave me the codeBarry M.
Customer did not leave a comment.Daniel R.
The only problem I have had was extending my rental. The customer service center had some nice people but an equal amount of jerks.THOMAS S.
Customer did not leave a comment.James R.
No improvement needed. Location and personnel were excellent.Benjamin M.
The guy was nice and helpful👍🏻Melissa D.
If you advertise $20 a day rentals for a truck charge double that price.Andrew D.
Customer did not leave a comment.Matthew R.
The location services on line could be better. It wouldn't believe I was at the location no matter where I walkedTabitha F.
Lewis was excels both on pickup and return.james O.
Customer did not leave a comment.Vern R.
Amazingly simple check in the owners super helpful and accommodating.alex S.
The inside was super dirty. The lot was a weird military surplus. The online checkin needs more directions with enabling your browser location tracking.Olivia N.
Customer did not leave a comment.Miranda H.
Very nice helpful professional. I would definitely recommend this placeKevin N.
Customer did not leave a comment.Amanda T.
Customer did not leave a comment.Richard B.
Customer did not leave a comment.marsha P.
Customer did not leave a comment.Danyale I.
Have more trucks available!! This is an amazing location for many many reasons and the guy running it is down to earth honest and professional! As a single mom it was refreshing how easy it was and the museum is pretty great to look around in â™¥ï¸Carrie L.
The lady at this location was super froendly and very helpful!PAULA W.
Customer did not leave a comment.kayla H.
Great customer service 👏miachel S.
Customer did not leave a comment.Linda W.
I was originally told to drop the truck off in Rome, Dalton or Calhoun, all about 45 -60 minutes away. When I called customer service, the CSR (I wish I could remember her name because she was super helpful and nice!), advised me to call other closer third party locations to see if they would accept the truck. Due to it being 5pm on a Saturday, most were closed. I did get in contact with The History Co, and was VERY NICE and said he'd take it with no problem. Even though this location was closer than Rome, I was still charged for extra mileage (after putting in more fuel than was required). If we had taken the truck back to Rome, we would have been charged a good bit more in mileage and used a great deal more of gas since it's a mountainous trip. Plus Rome is 45 minutes and back tracking. I don't think the customer should be monetarily penalized if there isn't a drop off location in the city they are going to (there are several in Lafayette) and I feel we should be reimbursed for the extra mileage to Fort Oglethorpe as well as the extra gas we put in.Sheryl W.
Customer did not leave a comment.Jason J.
Customer did not leave a comment.Shannon C.
Customer did not leave a comment.Ron D.
Customer did not leave a comment.tony L.
Customer did not leave a comment.George C.
The owner was very helpful and had plenty of equipment.Michael S.
It's all goodVernon C.
Customer did not leave a comment.James G.
Inform them that you are charging .99 cents a mile for the rental. The truck rental was affordable but the $140 charge for mileage was criminal.Jeffrey J.
Good truck and friendly folksPete S.
Customer did not leave a comment.Darlene B.
Yes we had the 15 foot truckâ€¦ Very good ... very drivableâ€¦excellent compared to rentals I've had in the past!William S.
Customer did not leave a comment.James R.
Customer did not leave a comment.Lowell H.
Customer service was great. Quick and easy pick up and drop off.keith M.
Customer did not leave a comment.randall B.
The agent representative at the pick-up location was NOT helpful !Mary K.
Customer did not leave a comment.Brian J.
Customer did not leave a comment.mark O.
Customer did not leave a comment.kimberly L.
Have better qualified employees that help loading cars onto trailers.michael N.
Customer did not leave a comment.Craig W.
Inventory was low. Otherwise, it was a great experience and would definitely use this location again!Eric T.
Customer did not leave a comment.Tracy E.
Customer did not leave a comment.John M.
Customer did not leave a comment.Nina T.
Customer did not leave a comment.Nate C.
Customer did not leave a comment.Jaret B.
Customer did not leave a comment.Tim C.
Very friendly and informative. The process was easy and quick. Will recommend to others and use for any future needs.MARIA C.
Absolutely nothing y'all are above the rest of rentalsROBERT C.
Customer did not leave a comment.MARK H.
Fast, friendly service. They had exactly what I needed when I needed it. I highly recommend this location.Guy K.
Customer did not leave a comment.JEFFERY E.
The truck leaked and ruined hundreds of our booksJOHN G.
Customer did not leave a comment.TIMOTHY C.
Be transparent with charges, I did not want the insurance, but it was added to my bill. When you go to your site to rent a trailer one way, it informs you the term will be 5 days, then when you sign the contract it is only 4?GREENE L.
Store was very friendly.STEPHEN B.
Customer did not leave a comment.BENNY S.
The first trailer, no lights worked and I had to return the trailer. On the second trailer I had the guy check the lights and he said they are good but the running lights did not work but I did not know until later after I had left already town. I drove from Chattanooga,tn to Houston without running lights at night.MICHAEL M.
Customer did not leave a comment.Jim R.
Very kind. Showed compassion with the drop off being a new location to them.CRISTIE H.
Customer did not leave a comment.WAYLAN L.
Customer did not leave a comment.MATTHEW R.
I had to return the trailer 25 miles out of my way when there was a uhaul about 4 miles from my house. I was not informed that it would be 25 miles away. And I am not happy with this at all.TERRY J.
Customer did not leave a comment.Dawn L.
Customer did not leave a comment.CHARLES W.
Customer did not leave a comment.NICHOLAUS P.
Customer did not leave a comment.EDWARD G.
Customer did not leave a comment.MARK S.