Me gustó mucho todo pero la atención me alegro mi día gracias 🙂
CRISTO T
Customer Reviews for Jones Boys
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing I was thoroughly impressed with my services I received
ONGELLIQUE JDropped off after hours
Christopher EExcellent service
MARK HBest Customer Service I had ... Great Job 👏 Team
DEMARCUS HIt was easy from start to finish. The service they provided went above and beyond. Would definitely use them again.
Jeffrey HRon, was exceptional, very helpful and just plain great to deal with! Jones Boys Rocks!!
WILLIAM MPut a step on the trucks. To high to get up into the truck. Had to go buy my own step stool to be able to get in and out. Office staff was friendly and fun. Service was excellent Thank you, Jones Boys Kind regards
BARBARA CVery personable and nice staff
ANTHONY CNo suggestions. Our experience was great!
THOMAS SJones Boys are always a smooth and easy interaction and transaction, I couldn't recommend them enough!
Paul GAbsolutely nothing, delightful experience.
MICHAEL DI love going there because when u enter all u see is smile and they are so nice to u
BURNESTEAN WThe truck was overall clean and worked for our move, but the cab of the truck smelled like weed and the ignition was not working with the lights resulting in the lights staying on after turning the truck off. After turning it on and off a few times, I finally got it to shut the lights off, and it seemed like a persistant problem that has been going on for awhile
Robert BAt the beginning and during the trip, everything was great, all the way to the end. Great trip! But at the end we were charged an extra day. I had called to see how much it would be to keep for another day to unload because of being wiped out from trip. The associate told me we had until 9:30 Saturday the 15th 2025. How relieved that we were, we took a break until early Saturday morning to finish unload. We were able to finish and return the vehicle before the time that we were told. I believe there was a communication failure and I understand that happens. The question is how do we make it right. So, how do we make it right. The overall experience was fantastic. The truck and car hauler performed well and exceeded my expectations. Very satisfied!!
LESTER MThe staff was super nice and helpful. I will be renting uhuals right here from now on. Their prices are unmatchable.
EMMITT VKate was awesome!
liz sI returned the truck when the location was closed. However the process was smooth using the app and the location was very well maintained. We've used Jones Boys in the past and highly recommend them. Thanks.
DAVID KTruck in good working order except the driver's side, windshield washer didn't work and the headlights could be aimed better.
TIMOTHY WAll professional and extremely helpful
SUSAN BAmazing experience and very helpful!
ANDREW MGreat service
ROSALIND WExtremely kind and quick.
Athena VLove the service, the lady was super nice
KENNETH DPossibly an app for mobile devices
THOMAS Mnothing ,they were great
HAZEL CFix leak before issuing to new renter.
ANDREW SCustomer service was excellent and the app made it easy to return to drop off location.
JESSICA WNo comment(s).
Don KI was overcharged for a truck that smelled and did not run good. Because of the time I picked up the truck, I was told I had until the next day. The truck was returned the same day and I was charged for every mile I used. I thought the additional charges were after/if I went over 100 miles. I was at about 40 miles total and I put the gas were if was at pickup. I will never rent from them again. I want a refund.
MONICA TThe vehicle were clean but did not start... done call road side service.. an cause me to be delay....of packing... an were charge for a another day rate...
LATOKA MVery friendly and nice to talk too
AARON RWhen I use UHaul or speak of UHaul - it's this place I think of. Best customer service!
MARTIN MThanks
Mike FThe staff were friendly and helpful, but the truck itself was a nightmare. The handling and braking were both terrible, it could barely get up to 50 mph. Absolutely would not recommend anyone ever use this location if that is quality of truck they provide.
ALEXANDRA DJones Boys is always professional and friendly.
KEN MNothing. Quick and easy process.
Gregory BDrop off was quick and easy. Employee was out and about already. Came right over and had me checked out in no time. Very easy.
CHRISTOPHER WGreat job looking over my vehicle and hitch making sure everything was correct and safe!
AARON GThey did a great job. They were very friendly and helpful, great experience overall!!
Jeff LEasy pickup and real easy to drop off. When I took it back only took a few mins. Dry efficient
NATHAN MAbsolutely time efficient. He did not waste time processing my turn in.
Yayra AI arrived at the scheduled time, and the attendants was prepared, prompt, knowledgeable and conducted our business quickly and effectively.
Donald LNothing at this time. The trailer was in excellent shape.
La MYour web site is not customer friendly
John sThe Jones Boys team does an excellent job, great representation for U Haul.
MICHAEL FEveryone I interacted with was great. I’ve rented from them before, and actually drove a little further than the nearest U-Haul dealer to me just to use this franchise.
Douglas CAlways A+
Gary V