Nothing
Logan S.
Customer Reviews for The Junk Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This place had no people working. I completed my rental drop off using mobile app and the drop box. Parking lot was empty, very dirty looking building and not a great area of town.
ashley L.The store was closed when I dropped off the truck at 5:30 so I wasn't able to warn them not to send anybody else out in that vehicle but if they check it like the other place did not do and the other place did not go over the vehicle the other place also did not clean the vehicle for me so I can't say anything about the junk shop I just wasn't able to warn them about the horrible vehicle and everything that was going on with the vehicle so hopefully they don't send it out without checking it
JILL Z.Wash u haul. Repair windshield.
Linda B.The location looks bad. Fix the place up and repave the parking lot and the location would look a lot better.
ANDREW M.Very friendly, helpful, and explained the billing process.
Lori H.Very friendly helpful staff
Robin B.Very accommodating, nice and friendly. Highly recommend.
Brenda D.I had great service from them from the start continued to the end! They we're very helpful everything was great for dealing with moving they went beyond !!! I have always used u haul an will continue thanks guys!!!
OPAL E.Takes way to long just to burrow a trailer overnight
Lucas T.Location was a little difficult to get into with an RV. Not his fault, really - but, if I'd had a much larger RV I would have had to go elsewhere
Barton B.Quite a lovely lady checked the vehicle back in. She was straight forward and to the point. Overall service has been fantastic using uhaul.
DAKOTA H.Very polite friendly helpful! I would definitely use them again
Robin R.Nothing. Everything was fine. Will probably use this place again.
Gordon P.Super clean. Great rental
SCOTT M.Not one problem. Actually had warmed up truck before I arrived
Bunk J.Pretty spooky interior. The attendant was VERY helpful however.
THOMAS F.Very good experience ... very polite people to do business with.
JOHN W.A nicer more professional looking customer service area inside would be beneficial and probably build more confidence in people renting it up at this location.
THOMAS B.Good experience
Benny A.The junk shop lives up to it's name. The combined IQ of the two who serviced me was lower than that of a carrot. I was required to wait while they rang up customer after customer in ‘junk' sales. The ‘system' is down. Pouty. Ignorant. I lacked any confidence at all in this pair.
Daniel N.It is nice that you are able to leave the trailer 24/7. It would be better to have more direction as to where to leave the equipment if leaving it after hours. Otherwise it was great!
Tabatha W.Everything was great!
JAY M.This is my third time to rent a uhaul from this location. I recommend them, great service.
DONALD S.Nothing, it was great.
kaylie W.Excellent customer service!
DUANE M.Very helpful and very clean equipment. Excellent.
DUANE M.BEST UHAUL IN BARTLESVILLE
Duane M.GREG WAS VERY HELPFUL
Duane M.The employee there was so helpful, friendly and patient. Will rent from there again because of your employee.
MARTHA H.Always super friendly and quick. Very thorough!
Jacqueline M.Rented pickup and car hauler. Awesom truck, car hauler door side wheel cover was jammed so had to go out the window. Other than that worked great.
VIRGIL B.Really friendly staff. Made it really easy to rent a truck for a day
SHERRY M.Courteous and professional
RICHARD D.Everything was to my liking.
JOHNNY W.make sure you dont split a reservation up, so when I go to pick it up I dont have to pay 2 deposits(one for the truck, then a second deposit for the tow dolly)
Richard B.Slow computer
Dennison S.Everything went great.
Rusty B.Absolutely nothing!! The rental people were great....I will rent there again!
JAMES L.Everything was great from pickup to returning the van, I will definitely come back for my next rental.
Arnoldus V.This is now my "Go To" location in Bartlesville. Excellent experience!
Christopher G.Attendant was very helpful and explanied the lease agreement.
Larry W.Friendly service. Clean equipment and everything was in great shape.
Toni L.