Customer Reviews for The Junk Shop
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Junk Shop
Mike E. on
Truck was not clean inside the cab and bed.
William D E. on
All good!
Thomas K. on
My reservation had somehow not gotten posted. How about a text to the person reserving the equipment the day before so agency and person making the reservation are on the same page.
Carol W. on
Did not include add ons I requested and when I sent someone back to get them it took an hour and still didn't get the right dolly.
Jerry H. on
Owner was awesome.
Stephanie B. on
Excellent customer service and they are open 24 hours! Would recommend to anyone and everyone!
Tommy W. on
Be more upfront for extra charges that occur after drop off
Margaret G. on
clean up the nasty place
KLP Inc K. on
The check out time is way too slow. This was not where I selected to pick the equipment up. When I went to the first location he didn't have the equipment and wondered why I had not been contacted by the location that had equipment. I wonder that as well. The runaround cost me 1.5 hours of my moving time.
Tom B. on
Good people who try very hard. Either their training was insufficient, or their their local computer hardware in inadequate or the U -Haul computer system has been completely corrupted by fearful lawyers. It should not take 45 minutes to pick up a truck and car carrier trailer which was on the lot and reserved.. I tried to tow with my massive hardtop Jeep Wrangler Unlimited 4 door, but the U-Haul computer would not allow it. But I saw a soft top Wrangled 2 door towing a U-Haul 2 wheel carrier. Something is wrong.