Customer Reviews for The Junk Shop
(U-Haul Neighborhood Dealer)

340 reviews

1300 SW Frank Phillips Blvd   Bartlesville, OK 74003

(918) 876-1868

Location Hours

  • Mon-Thur: 10 am - 4 pm
  • Fri: 10 am - 3 pm
  • Sat: 12 pm - 4 pm
  • Sun: 10 am - 4 pm

Services at this Location:

Contact Us

(918) 876-1868

1300 SW Frank Phillips Blvd
Bartlesville, OK 74003

Services at this Location:

Location Hours

  • Mon-Thur: 10 am - 4 pm
  • Fri: 10 am - 3 pm
  • Sat: 12 pm - 4 pm
  • Sun: 10 am - 4 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Nothing

Logan S. 
Rating:
2.0

This place had no people working. I completed my rental drop off using mobile app and the drop box. Parking lot was empty, very dirty looking building and not a great area of town.

ashley L. 
Rating:
5.0

Customer did not leave a comment.

Aneisa S. 
Rating:
3.0

The store was closed when I dropped off the truck at 5:30 so I wasn't able to warn them not to send anybody else out in that vehicle but if they check it like the other place did not do and the other place did not go over the vehicle the other place also did not clean the vehicle for me so I can't say anything about the junk shop I just wasn't able to warn them about the horrible vehicle and everything that was going on with the vehicle so hopefully they don't send it out without checking it

JILL Z. 
Rating:
5.0

Customer did not leave a comment.

HARVEY W. 
Rating:
5.0

Wash u haul. Repair windshield.

Linda B. 
Rating:
3.0

The location looks bad. Fix the place up and repave the parking lot and the location would look a lot better.

ANDREW M. 
Rating:
5.0

Customer did not leave a comment.

Milos K. 
Rating:
5.0

Customer did not leave a comment.

Lesley M. 
Rating:
5.0

Very friendly, helpful, and explained the billing process.

Lori H. 
Rating:
5.0

Customer did not leave a comment.

Milos K. 
Rating:
5.0

Customer did not leave a comment.

Elijah W. 
Rating:
5.0

Customer did not leave a comment.

Justine C. 
Rating:
5.0

Customer did not leave a comment.

Leatha Y. 
Rating:
5.0

Very friendly helpful staff

Robin B. 
Rating:
5.0

Very accommodating, nice and friendly. Highly recommend.

Brenda D. 
Rating:
5.0

Customer did not leave a comment.

DUANE M. 
Rating:
5.0

I had great service from them from the start continued to the end! They we're very helpful everything was great for dealing with moving they went beyond !!! I have always used u haul an will continue thanks guys!!!

OPAL E. 
Rating:
5.0

Customer did not leave a comment.

Thomas F. 
Rating:
1.0

Takes way to long just to burrow a trailer overnight

Lucas T. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN R. 
Rating:
4.0

Location was a little difficult to get into with an RV. Not his fault, really - but, if I'd had a much larger RV I would have had to go elsewhere

Barton B. 
Rating:
5.0

Customer did not leave a comment.

DUANE M. 
Rating:
5.0

Customer did not leave a comment.

Angela B. 
Rating:
5.0

Customer did not leave a comment.

DUANE M. 
Rating:
5.0

Customer did not leave a comment.

DUANE M. 
Rating:
5.0

Quite a lovely lady checked the vehicle back in. She was straight forward and to the point. Overall service has been fantastic using uhaul.

DAKOTA H. 
Rating:
5.0

Very polite friendly helpful! I would definitely use them again

Robin R. 
Rating:
4.0

Nothing. Everything was fine. Will probably use this place again.

Gordon P. 
Rating:
5.0

Super clean. Great rental

SCOTT M. 
Rating:
5.0

Customer did not leave a comment.

Brandilyn P. 
Rating:
5.0

Customer did not leave a comment.

Darlene S. 
Rating:
5.0

Customer did not leave a comment.

kendall H. 
Rating:
5.0

Not one problem. Actually had warmed up truck before I arrived

Bunk J. 
Rating:
3.0

Pretty spooky interior. The attendant was VERY helpful however.

THOMAS F. 
Rating:
4.0

Customer did not leave a comment.

GAYLEN W. 
Rating:
5.0

Customer did not leave a comment.

rebecca J. 
Rating:
5.0

Very good experience ... very polite people to do business with.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL R. 
Rating:
4.0

A nicer more professional looking customer service area inside would be beneficial and probably build more confidence in people renting it up at this location.

THOMAS B. 
Rating:
5.0

Good experience

Benny A. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
3.0

Customer did not leave a comment.

Linda A. 
Rating:
5.0

Customer did not leave a comment.

Eric R. 
Rating:
2.0

The junk shop lives up to it's name. The combined IQ of the two who serviced me was lower than that of a carrot. I was required to wait while they rang up customer after customer in ‘junk' sales. The ‘system' is down. Pouty. Ignorant. I lacked any confidence at all in this pair.

Daniel N. 
Rating:
5.0

Customer did not leave a comment.

Neil C. 
Rating:
5.0

It is nice that you are able to leave the trailer 24/7. It would be better to have more direction as to where to leave the equipment if leaving it after hours. Otherwise it was great!

Tabatha W. 
Rating:
5.0

Everything was great!

JAY M. 
Rating:
5.0

Customer did not leave a comment.

Donald S. 
Rating:
5.0

Customer did not leave a comment.

ANDREA M. 
Rating:
5.0

This is my third time to rent a uhaul from this location. I recommend them, great service.

DONALD S. 
Rating:
5.0

Customer did not leave a comment.

Victoria M. 
Rating:
5.0

Customer did not leave a comment.

Frances H. 
Rating:
5.0

Nothing, it was great.

kaylie W. 
Rating:
5.0

Customer did not leave a comment.

Rick B. 
Rating:
5.0

Customer did not leave a comment.

Gregory S. 
Rating:
5.0

Customer did not leave a comment.

HENRY J. 
Rating:
5.0

Customer did not leave a comment.

Gwen W. 
Rating:
5.0

Excellent customer service!

DUANE M. 
Rating:
4.0

Customer did not leave a comment.

Patrick W. 
Rating:
5.0

Very helpful and very clean equipment. Excellent.

DUANE M. 
Rating:
5.0

BEST UHAUL IN BARTLESVILLE

Duane M. 
Rating:
5.0

GREG WAS VERY HELPFUL

Duane M. 
Rating:
4.0

Customer did not leave a comment.

JIMMIE R H. 
Rating:
5.0

The employee there was so helpful, friendly and patient. Will rent from there again because of your employee.

MARTHA H. 
Rating:
5.0

Always super friendly and quick. Very thorough!

Jacqueline M. 
Rating:
5.0

Customer did not leave a comment.

Michael V. 
Rating:
5.0

Customer did not leave a comment.

Teddy W. 
Rating:
5.0

Rented pickup and car hauler. Awesom truck, car hauler door side wheel cover was jammed so had to go out the window. Other than that worked great.

VIRGIL B. 
Rating:
3.0

Customer did not leave a comment.

Randall S. 
Rating:
3.0

Customer did not leave a comment.

RICKEY M. 
Rating:
5.0

Customer did not leave a comment.

GAIL J. 
Rating:
5.0

Really friendly staff. Made it really easy to rent a truck for a day

SHERRY M. 
Rating:
5.0

Courteous and professional

RICHARD D. 
Rating:
5.0

Customer did not leave a comment.

SCOTT M. 
Rating:
5.0

Everything was to my liking.

JOHNNY W. 
Rating:
5.0

Customer did not leave a comment.

Raney L. 
Rating:
3.0

make sure you dont split a reservation up, so when I go to pick it up I dont have to pay 2 deposits(one for the truck, then a second deposit for the tow dolly)

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA B. 
Rating:
3.0

Customer did not leave a comment.

RONALD H. 
Rating:
3.0

Customer did not leave a comment.

DANNY K. 
Rating:
4.0

Customer did not leave a comment.

KEVIN A. 
Rating:
4.0

Customer did not leave a comment.

ALLISON P. 
Rating:
3.0

Customer did not leave a comment.

ALIYAH J. 
Rating:
5.0

Customer did not leave a comment.

SCOTT M. 
Rating:
5.0

Customer did not leave a comment.

PAUL L. 
Rating:
5.0

Customer did not leave a comment.

SHANE P. 
Rating:
5.0

Customer did not leave a comment.

Doug S. 
Rating:
5.0

Customer did not leave a comment.

ROGER E. 
Rating:
4.0

Slow computer

Dennison S. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline M. 
Rating:
5.0

Everything went great.

Rusty B. 
Rating:
5.0

Absolutely nothing!! The rental people were great....I will rent there again!

JAMES L. 
Rating:
5.0

Everything was great from pickup to returning the van, I will definitely come back for my next rental.

Arnoldus V. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
5.0

This is now my "Go To" location in Bartlesville. Excellent experience!

Christopher G. 
Rating:
5.0

Attendant was very helpful and explanied the lease agreement.

Larry W. 
Rating:
5.0

Friendly service. Clean equipment and everything was in great shape.

Toni L. 
Rating:
3.0

Customer did not leave a comment.

Ben S. 
No reviews have been submitted for this location.

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