Customer did not leave a comment.Scott P.
Customer Reviews for The Lube Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.craig S.
Everything was so smooth no improvement neededBrenda D.
Customer did not leave a comment.Tressa M.
Customer did not leave a comment.Norberto A.
Customer did not leave a comment.Rae R.
Customer did not leave a comment.Nathan O.
Customer did not leave a comment.bhajan K.
Keep doing what you're doing!Chad G.
Customer did not leave a comment.Nathan O.
Customer did not leave a comment.MARK J.
Customer did not leave a comment.VERL F.
The truck is very old and the cloth on the top of the dashboard is coming off. it was not clean. We had trouble getting the ramp out and in. it was a very rough ride. Would only recommend because it is the only one available in town.Mary Lou B.
Customer did not leave a comment.jaquelin B.
Customer did not leave a comment.Colton S.
Customer did not leave a comment.Bradley H.
Customer did not leave a comment.JOHN M.
It was nice to bring it out but when you have somebody that take advantage of you to use the U-Haul and never take a back when you tell him to that's messed upAlice L.
Customer did not leave a comment.Jennifer T.
Customer did not leave a comment.Ronald M.
Customer did not leave a comment.James L.
Customer did not leave a comment.Patti W.
Customer did not leave a comment.Rebecca R.
Sincerely one of the best U-Haul experiences. Justin helped us. He was awesome.Mark R.
Customer did not leave a comment.Theryn H.
Customer did not leave a comment.DIANA G.
Customer did not leave a comment.Gary S.
Customer did not leave a comment.joe R.
Customer did not leave a comment.Dennis H.
Customer did not leave a comment.Richard Z.
Customer did not leave a comment.billie B.
Customer did not leave a comment.Anna T.
Tell the employees to be honest and not rent a trailer without a left running light, brake light or blinker. We were told all lights, work and they did not. Had to drive from Utah to AZ with ONE brake light, running light, and blinker. Terrible customer service received when calling the customer service department.Christy W.
Customer did not leave a comment.Spencer T.
Customer did not leave a comment.Jordan S.
This is a very busy lube center and when I dropped off the rental truck, the guy in charge was dealing with a job in the garage AND customers in the office like me. He was too busy to spend time inside, but was friendly enough to get the job done. He followed up later with an email receipt as he promised.Mark V.
Customer did not leave a comment.joe G.
Customer did not leave a comment.Garrett B.
I dropped the vehicle over the weekend so I did not speak with anyone, or go into the business, I did receive an email saying that my transaction was complete which was helpfulMichael M.
The text I received to verify the car hauler was not the one that was at the place I picked up. The one in the picture was in a garage in a different location, that's why I did not verify the text. Everything worked out. Thanks KristieKristie W.
Great itemENRIQUE F.
The staff was great. I was going to use mobile but they saw me out there and got me taken care of right away. I had to sweep the box out before I used it. Lots of dirt and leaves and other garbage.Bradley H.
The business helped out secure and then unload the trailer from my truck. Very helpful and will do business again.stephen R.
just be you good jobLee W.
Not one thingMelvin M.
Customer did not leave a comment.Tomisue L.
Customer did not leave a comment.gia M.
Customer did not leave a comment.Larry A.
Customer did not leave a comment.Steven S.
Customer did not leave a comment.Bryan F.
Customer did not leave a comment.Saymeon F.
These guys were the best ever. Fast and super efficient taking care of me, getting the trailer hooked up and everything take care of. Same on the return. Simply fast and simple. Best U-Haul experience ever.David S.
Gentleman that we picked the truck up from was very friendly and polite.Bruce H.
How can I rent a truck from point A to point B, and I am not even allowed the correct number of mile to complete my trip?!! I had to pay a $54 mileage overage. The truck was even returned the same day! Utter scam...Jeff M.
These people are helpful and easy to work with.boyd S.
Customer did not leave a comment.Bert H.
Took 2 hours sitting trying to get a uhaul because of much issues we were having. Very costly for all the trouble.Jallena H.
Customer did not leave a comment.Connie W.
Customer did not leave a comment.Melissa T.
Customer did not leave a comment.Eugene B.
After hour drop off sign posted on door-to drop keys at gas station next door, however, the gas station was closed. Called uhaul and they had no additional instriuctions. They told us we could either place the key under the drivers seat and leave the passenger door unlocked or thatwe would need to return the key the next day. This resulted in taking several hours off work to return the key due to the facility hours. Come to find out, their was a drop box at the facility on the back of the building. Outside od building was very poorly lit.Kevin F.
Longer hours. Closed at 4:30 PM. Need the key drop box on location, not at the gas station next door. Note on door stated to use drop box next door at gas station, however there is no such box. Had to go inside store and wait in long line to give it to the cashier.Tim H.
Very friendly and nice people who cared about my wants and needsCamber G.
Customer did not leave a comment.Travis L.
Customer did not leave a comment.Samantha B.
Customer did not leave a comment.Micah W.
Customer did not leave a comment.robert C.
Efficient and prompt service, thank you!!Jonathan T.
Customer did not leave a comment.ADAM M.
Customer did not leave a comment.lisa R.
Customer did not leave a comment.Daniel R.
I'll be using them againJoseph M.
The truck needs servicing. The whole front end was shaking prior to loading it. After the truck was loaded, it did run a little smoother. Was surprised it made it.Janet S.
I'm planning on renting from there again next week.Joseph M.
The 26' truck was pretty old and beat up. It was hard to keep the truck going straight down the road and it shook pretty hard between 45 and 50 mph. Luckily we did not have to go more than 25 miles during the 2 day rental. We also rented an appliance dolly that was probably more beat up than the truck. Looks like it was used to move a safe. The wheels were bent up and were just about hitting the dolly itself. Fairly disappointed with the overall experience.Clint R.
The man running the Uhaul location seemed to take my business as an inconvenience. I was there at 9 when the place was to open, but the owner was doing an oil change and could not stop to get me on my way. The truck had leaves and dirt in the corner by the cart. The cart did not have a tab on it to indicate it had not been used. There were moving blankets thrown in a pile in the space over the cab. When I drove the truck it worked fine, but was do noisy it drowned out the radio. I did not get a pre inspection sheet to go over any existing damage to the vehicle.Andrew P.
Customer did not leave a comment.Ashley M.
Customer did not leave a comment.MARK C.
Make sure all the trucks and trailers are clean before renting them outMARGARET L.
Jim/Justin at this location are very knowledgeable and helpful and answer any questions.Robert P.
The guy was awesome and helped us unhook the trailer when we dropped it off!Karlee H.
Friendly and quick. I was in and out in just a few mins.Jake A.
The truck was dirty in the cab. It was grungy and hadn't been wiped down or vacuumed. There were crumbs, dirt and trash as well as a cigarette butt between the steering column and dash.jill L.
Customer did not leave a comment.William M.
Customer did not leave a comment.JIKEYLON W.
Customer did not leave a comment.SHAMRA S.
Need to have professionals look at the vehicle before renting it out. Our truck had issues from the get go. Come to find out from the people we dropped it off to, someone had tried to cut the catalytic converter off the truck and that is why we were experiencing issues with it.Kristin S.
Customer did not leave a comment.Rogelio M.
The location was fine and the worker was great. The truck was junk. The seat belt clasp fell apart, the truck shook, was disgustingly filthy. Probably would not choose UHaul again also because I could not drop off at a different location as the pick up location. Cost me nearly twice as much.Julie P.
Customer did not leave a comment.Tony L.
Customer did not leave a comment.justin V.
The trailer clearly had not been inspected. The inside floor was dirty. They did not perform a walk-around inspection with me as a customer. When I pulled the trailer to my home and loaded it, I noticed that the tires were in poor condition . One tire was bulging through the tread in one area and had exposed steel belts in another area. Fortunately, I noticed issue. If I had not the tire would most likely have blown and caused potential severe property damage, personal injury or perhaps even death for me and my family. My departure was delayed almost 20 hours as the tires had to be replaced. However, U-Haul did not issue any type of credit or compensation for the delay. Also, I had requested 12 blankets. The U-haul location had no blankets.David D.
Customer did not leave a comment.Greg S.
The uhaul app kept asking me to submit a picture of the mileage, whiich I did about ten time. It would would give me a green check but never go onto the next step.Deborah A.
Customer did not leave a comment.Craig R.
The drop off was a closed building that looked vacant. There was no real signage for a u haul location. The on line check in was good and easy.DAVID H.
Customer did not leave a comment.kevin M.
Great experience - quick and easy transaction, pickup and return!Ronald D.