Customer Reviews for The Lube Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Lube Center
Andee H. on
When we arrived, there was another Uhaul parked right in front of the one we rented with absolutely no chance of getting out. With the store closed on Sundays, I would have had no way to reach them to have this issue fixed. Thankfully after going to the gas station next door, a gentlemen took a key from the Uhaul box and it was the key to the other Uhaul. However, if I would have not known to stop by the gas station to inquire about the store owner, I would have been stuck with nothing. It took 40 minutes to get it all situated. I don't understand why someone who have parked a Uhaul directly in front of another one. If it wasn't an associate of the Lube Center, then someone from the store should have made sure that the Uhaul we were picking up was ready to go regardless if the store was open or not. They need to be prepared for their orders and this store was not. Very unhappy with them.
Ricky B. on
Great service!
Bridget O. on
Excellent for Women!!! This place has excellent customer service. They even connected it to my truck and showed me in detail how to disconnect. They were also very fast! I highly recommend them and will use them again.
Tonya D. on
Great experience. Awesome customer service.
Ruth O. on
The Lube center here in Tooele Utah was excellent . When I picked up the truck I had no doubts in my mind at that truck was in good running order it was clean customer service was excellent and They answered any and all issues if I may have had at that time. Which were no concerns I rented a U-Haul truck from the Lube Center before and it was an excellent experience from them. Consequently I knew that I would get the same service when I was in need of another rental.
Bonnie F. on
The people at The Lube Center were very friendly and helpful. They made the transactions easy.
Roger D. on
I scheduled with another location, and no one showed up. I drove to this location, They had nothing available and the system was down, but they rearrange some things got me a truck and gave me a discount for my troubles. They went above and beyond!
Nathan H. on
I ordered moving blankets but they didn't put any in the truck.
Ken V. on
Thank you for the excellent service! Ken
Dean P. on
Can you offer a cargo van?
Skyler D. on
Great service!
Amy M. on
It was a great experience. Thank you
brian B. on
Except for the agent double charging my card , the experience was ok .
FRANK G. on
Good customer service, and the attendants there all spoke English, how about that.
Martha C. on
The person who helped at pick was very helpful and nice to do business with.
James T. on
Online reservation system worked well on my end but reservation didn’t get to the location fast enough so the truck I originally ordered was gone in the 20 minutes from reservation to my arrival at location. Location personnel were excellent to offer solution to problem.
Brenda L. on
Quicker response time to customers.