Customer Reviews for The Office Party
(U-Haul Neighborhood Dealer)

951 reviews

2940 Johnson Ferry Rd No B   Marietta, GA 30062

(678) 389-7560

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(678) 389-7560

2940 Johnson Ferry Rd No B
Marietta, GA 30062

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY A. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

greg S. 
Rating:
3.0

Customer did not leave a comment.

Eric R. 
Rating:
5.0

Customer did not leave a comment.

MARK N. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW D. 
Rating:
5.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

RICHARD R. 
Rating:
5.0

The staff was super friendly and helpful

JULIAN P. 
Rating:
5.0

Customer did not leave a comment.

THOMAS D. 
Rating:
5.0

Thanks!

Curt K. 
Rating:
5.0

Customer did not leave a comment.

BARBARA H. 
Rating:
5.0

Customer did not leave a comment.

RACHEL B. 
Rating:
5.0

All good!!

KIP L. 
Rating:
5.0

Jay was great! Excellent service.

RONALD P. 
Rating:
5.0

Love it when everything goes as planned. Staff was fantastic start to finish — no stress at all!

Bradley B. 
Rating:
5.0

Office Party is a really convenient location and Jay is super easy to work with. Always my first choice for a rental truck or trailer.

THOMAS W. 
Rating:
5.0

No improvements required. Order was handled fast and efficiently. Personnel were friendly and helpful. 5*s

GLEN C. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

By far this has been the best rental experience.

Andrew H. 
Rating:
3.0

UHaul, made me go out of my way to get truck. The AC was not cooling at all. It was 15 miles away from me. I'm frustrated and unsatisfied for the amount I was charged☹

RICHELIEU S. 
Rating:
5.0

Customer did not leave a comment.

BRENDA C. 
Rating:
5.0

Customer did not leave a comment.

DAVID J. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
3.0

The electronic pickup took us 45 minutes to successfully complete.

Renee D. 
Rating:
5.0

Quick and easy on pickup and return

Christopher F. 
Rating:
5.0

Everything was great, the people very nice. It was a good experience.

LINDA T. 
Rating:
5.0

The whole process ran smoothly.

BRYAN C. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW K. 
Rating:
5.0

Customer did not leave a comment.

Jose S. 
Rating:
5.0

Customer did not leave a comment.

TAWE L. 
Rating:
5.0

Jay was great!!

John B. 
Rating:
5.0

Easy access location

Randy C. 
Rating:
5.0

Nothing, this was a great experience!

Barry S. 
Rating:
5.0

Customer did not leave a comment.

RONALD K. 
Rating:
5.0

Nothing!!! Such nice guys!!

ANGELA B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Have an available jack or crank that helps get the trailer on the hitch.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

Allen A. 
Rating:
5.0

Easy process, if an unfamiliar one with the mobile check-in (I've not used that before). Reps in the store which services the rentals were funny, very kind and helpful! Thanks.

STEPHANIE J. 
Rating:
4.0

Customer did not leave a comment.

JONG HYEON K. 
Rating:
5.0

Customer did not leave a comment.

PAUL C. 
Rating:
3.0

Either let customers know that if they are late their reservation will be cancelled almost immediately, or don't immediately cancel. Or, call the customer and ask if they are coming. I think it's probably common that on moving days people have a lot going on that could cause minor delays. Equipment was fine. Probably would not rent a U-Haul again.

JASON B. 
Rating:
5.0

Convenient, friendly with great equipment, nearby! What else can yo ask for?

MARK M. 
Rating:
5.0

Customer did not leave a comment.

RONALD K. 
Rating:
5.0

Nothing!! Everything including staff was perfect!

Heather K. 
Rating:
5.0

Move the key boxes to the front of the building. I did not feel safe walking behind the building on my own in the early morning.

Savanah M. 
Rating:
3.0

Customer did not leave a comment.

Frances F. 
Rating:
5.0

I signed online and was at center early. I still had to go inside and try and process my rental... while this was going on a walk in came in and was on the road while app was still doing verification Staff then took over my rental and I was out the door in 5 minutes. Any online rental process should be quicker than going into a site without even a reservation

Nancy H. 
Rating:
5.0

Jay was wonderful to work with. He was very helpful, funny and kind.

KENNETH K. 
Rating:
5.0

get the tires balanced

JEFFREY L. 
Rating:
5.0

Customer did not leave a comment.

MOLLY M. 
Rating:
5.0

Customer did not leave a comment.

ZSANETT N. 
Rating:
1.0

When I got there , the trailer I should have got had a lock on it . So I got a different one. The guy at the store could not give me the same number of days rental on the other trailer. I had to call the drop location to extend the days rental I needed. I also ordered blankets and when I got there he told me sorry no blankets

STEPHEN B. 
Rating:
3.0

Open the store on time.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
1.0

Pickup time for four customers was 9:00. Business did not open until 9:10. Door sign hours opening at 9:00. Provided a drop off location 2.5 hours away from destination. Business owner very rude and not very apologetic for lateness. No assistance in drop off change after call from our destination.

JEFFREY F. 
Rating:
5.0

Customer did not leave a comment.

JEANNIE B. 
Rating:
5.0

Customer did not leave a comment.

Peter A. 
Rating:
5.0

The original location took my rental but never had the equipment I rented. They called me 1.5 days before my rental telling me they didn't have it, which i suspected as I drive by there often and never saw that item. The voicemail just said he didn't have it and I would need to find one at a different location. I was surprised to learn that UHaul doesn't necessarily move you to the closest location rather one in the same “marketing group.” That seems anti-customer service. Once I hustled and found a new location, the experience was excellent.

Jill B. 
Rating:
5.0

Customer did not leave a comment.

Tammy V. 
Rating:
5.0

Customer did not leave a comment.

PHILIPPE C. 
Rating:
5.0

Customer did not leave a comment.

GARY C. 
Rating:
5.0

Customer did not leave a comment.

Harris F. 
Rating:
3.0

It was disconcerting to be told to drop off at a location that was not open for business

MARC H. 
Rating:
4.0

Can was dirty inside and there no moving blankets to rent even though I requested them.

WILLIAM J. 
Rating:
5.0

Customer did not leave a comment.

PHILIPPE C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM O. 
Rating:
5.0

Very pleasant gentleman who obviously wanted to ensure that everything was right.

Keith R. 
Rating:
5.0

Very helpful and accomodating.

Keith R. 
Rating:
5.0

Customer did not leave a comment.

PHILIPPE C. 
Rating:
5.0

Customer did not leave a comment.

DEREK G. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

JOHNSON H. 
Rating:
5.0

Nothing. Great location.

BRENT K. 
Rating:
5.0

Customer did not leave a comment.

LEVENDER T. 
Rating:
5.0

Customer did not leave a comment.

LEE B. 
Rating:
5.0

I have used uhaul products several times at this location, and I always receive prompt and courteous service.

VERNON D. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
5.0

It was a great experience. Used the app. Check-in was good. Pick-up and drop off was excellent.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
3.0

The pick up process is way too long (10-15 minutes per customer). Spent 30 minutes there with only one employee working Friday morning.

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

THOMAS B. 
Rating:
5.0

Customer did not leave a comment.

Gregory S. 
Rating:
5.0

Owner went way beyond to accommodate me. High recommend

Rick M. 
Rating:
5.0

Customer did not leave a comment.

kevin J. 
Rating:
4.0

Owner was very friendly and professional. Perhaps understaffed the day I had my pick up, but overall great service, assistance with equipment and communication.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

NANTTE A. 
Rating:
5.0

Rented from The Office Party a few times and always have a fantastic experience.

SUSAN T. 
Rating:
5.0

Customer did not leave a comment.

JESUS L. 
Rating:
5.0

Very helpful staff, efficient, friendly and flexible!

SUSAN S. 
Rating:
5.0

Very nice and professional owner.

Scott T. 
Rating:
5.0

The service was excellent-everything like clockwork! We'll be back!!!

Roger P. 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
5.0

This was by far the best UHaul experience I have ever had.

jennifer K. 
Rating:
1.0

Customer did not leave a comment.

Lauren H. 
Rating:
5.0

Keep doing what your doing. Great service & personable attention. :)

Suzanne P. 
Rating:
5.0

We had a great experience.

JESS J. 
No reviews have been submitted for this location.

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