Customer Reviews for The Print Ninjas Inc
(U-Haul Neighborhood Dealer)

64 reviews

55 Guided Crt Unit 5   Etobicoke, ON M9V5G2

(647) 317-3559

Location Hours

  • Mon-Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(647) 317-3559

55 Guided Crt Unit 5
Etobicoke, ON M9V5G2

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Moses F. 
Rating:
2.0

I was supposed to get a vehicle at 9:30 but after repiteted calls, no one answered me. Calling the customer service helped me get a vehicle but at 10:30. I had hired someone to drive for me and they were charging me by the hour and i had to pay them for the extra hour. In addition to that, i had a time slot already booked for the move in to take place but i missed it due to the delay in getting the vehicle and i had to pay $50 extra for taking up someone else's time slot. The customer rep told me that when i get an email reply to that and they will give you a discount but instead i was actually overcharged for the service. I need a remedy and i need it right now. I am an international student and i don't have money to live in this province its too expensive and on top of this- this uhaul thing happens which shakes my entire monthly budget

Jil M. 
Rating:
5.0

Customer did not leave a comment.

Rose D. 
Rating:
5.0

Customer did not leave a comment.

Rose D. 
Rating:
5.0

Customer did not leave a comment.

Rose D. 
Rating:
1.0

Customer did not leave a comment.

Mann P. 
Rating:
5.0

EXCELLENT SERVICE

ROSE D. 
Rating:
5.0

It was a pleasure to do business with Uhaul especially this location. I didn't need see anyone when I pickup and return it. They just tell me combination of the lock to get the key. I highly recommend this location.

Thinh L. 
Rating:
1.0

The place from where we picked Uhaul those guys were not cooperative at all. Our Uhaul was not starting in between and when we called Uhaul person they said that it's our mistake and they will charge us for over night stay as Uhaul was not getting started at that time. The Uhaul person's name was Briam and his contact number is 416735 7360. We called this person when our Uhaul was not getting started in between our 6hrs of booking. However he was not cooperative at all and talked really rudely to us.

NAMDEEP P. 
Rating:
5.0

Checkout a little complicated

Roman M. 
Rating:
4.0

LOCATION - 5 STAR U-HAUL - AVERAGE I went to pick up a bed and mattress in Vaughan mils in total 23 Km. On the U-haul site I had to pay 89 cents per Km, instead I paid $ 1.43 per mile. too much confusion.

Antonio D. 
Rating:
5.0

Customer did not leave a comment.

Vikash A. 
Rating:
2.0

Truck wasn't sanitized too good. Only 1 dirty lysol wipe was in the truck. I had to sanitize with my own wipes which came out brown. Also trucks engine would shake while in idol felling like it would break down

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
3.0

Absolutely nothing

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

ANTONINO S. 
Rating:
5.0

I just wanted to Thank Brian for all his wonderful help. He is so accommodating and helpful. He is the best. We always come back Happy to deal with Brian. Keep up the Great Work.

Sabrina C. 
Rating:
3.0

Customer did not leave a comment.

SAID R. 
Rating:
4.0

Customer did not leave a comment.

RYANCHABILAL S. 
Rating:
5.0

Customer did not leave a comment.

Rohan P. 
Rating:
5.0

The truck is dirty but the pickup and drop off was smooth

Vigneswaran N. 
Rating:
2.0

The representative was ok in terms of service. However, although website said I could drop the vehicle to another address, the rep didnt allow so...which was inconvenient and eventually compelled me to drive double

KAZI MD S. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Jatinder pal sin S. 
Rating:
4.0

Customer did not leave a comment.

MRITYUNJAI T. 
Rating:
5.0

Excellent and polite service

Freddy C. 
Rating:
5.0

Very fast check-in and van was in very good shape. I returned the van 1 hour after midnight and I appreciated Uhaul reverse the additional day charge that their app automatically added. I will be back. thx Ian .

Ian C. 
Rating:
1.0

Right wiper wasnot working informed owner he said he will make note of it..paid through certificate still my crwdit card is charged

ASHISH J. 
Rating:
5.0

The staff I met was very kind and helpfull. Thank you

Hoai N. 
Rating:
5.0

Brian's customer service is top notch.

CHRISTOPHER G. 
Rating:
5.0

Customer did not leave a comment.

gyorgy T. 
Rating:
5.0

Customer did not leave a comment.

BRUCEW B. 
Rating:
5.0

Customer did not leave a comment.

BRUCE B. 
Rating:
5.0

Amazing service!!

TAMESHWAR D. 
Rating:
5.0

Great customer service, all was ready to go when I arrived for pickup, and instructions were clear and detailed!

Hardat C. 
Rating:
1.0

No where close to me, overcharged for a couple gallons of gas due to the drop off location being half an hour away then I had to Uber back . This is awful customer service

Kayla P. 
Rating:
5.0

Customer did not leave a comment.

CALOGERO L. 
Rating:
4.0

Customer did not leave a comment.

Karan P. 
Rating:
5.0

1. Friendly service. 2. Great customer service.

CALOGERO L. 
Rating:
1.0

I filled up the fuel tank , and they charge $15 plus hst. Also I asked for explanation about Dist charge but the guy was unable to explai me . To me that amount is also very high.

Kazi A. 
Rating:
3.0

this location was "switched" from the location I attempted to rent from online... I just didn't have time to notice until too late. this location is 22 kms from my first choice... therefore I wasted 44km of rate 59 cents per.. plus an hour of traffic... and fuel... and made my day a total cludge of a mess... in summary... my worst Uhaul experience to date.... I will just chalk it up to Covid ... I will pay better attention next time.. Its a small thing compared to real issues folks face... live and learn. overall... Uhaul has been great for me... thank you

WILLIAMG P. 
Rating:
5.0

Owner was incredibly helpful re the pickup and drop off process I Have used other vendors and basically left to figure it out on my own. When websites are not working easily this is most helpful

CHRISTINELORRAIN B. 
Rating:
4.0

To ensure the customer knows what the steps are to complete the return process. To avoid any extra charges

Shannelle D. 
Rating:
5.0

Great

Suvidini A. 
Rating:
5.0

The Person who rented the truck was extremely professional, very kind and efficient. I definitely recommend renting here! Awesome Experience!

Souljah J. 
Rating:
5.0

Brian was very accommodating and helpful; I would rent from this location again if needed.

BRIANMICHAEL W. 
Rating:
5.0

FRIENDLY AND EXCELLENT SERVICE

PAUL M. 
Rating:
1.0

Got an email saying to pick up my 10' truck at 11 am on Weston road...When I got there...no truck and I was sent to 55 Guided ct. Took me 20 minutes to drive there. When I got there, nobody was there and when I finally got ahold of them they did not have my truck. Had to go back home and come back at 3 pm... Sooooo bad...

Mette Christina R. 
Rating:
5.0

The Gentleman who helped me was Great

LISAT P. 
Rating:
5.0

Customer did not leave a comment.

Tony T. 
Rating:
3.0

Customer did not leave a comment.

Julia O. 
Rating:
5.0

Very helpful employee, everything was ready on arrival and they made the process extremely easy

Emily J. 
Rating:
5.0

Thank you very much especially for the letting us borrow the dolly!

Krzysztos S. 
Rating:
3.0

I would definitely recommend this location for one reason only; the gentleman running the operation there. His name is Brian and although the entire U-Haul computer system was down (we checked with head office), he was apologetic (although it was no fault of his own) and more than accommodating (trading cell numbers with me so I could be on my way and filling out the contract for me later). He also checked back in with me a day later to make sure everything went well and he also completed my check-out for me. There was some wax or grease in one corner of the cargo bay of the truck which I found after I left the location, he was happy to offer a couple of ways to address the situation to my satisfaction Overall, I find U-Haul prices to be terrific, truck ran with no issues,and again, the service at this location was fantastic, and as long as Brian is there, you'll be well-served.

CLAUDIOP C. 
Rating:
5.0

Customer did not leave a comment.

Fatih K. 
Rating:
5.0

Nothing!! Keep up the good work!!

ROSHAN M. 
Rating:
5.0

Customer did not leave a comment.

WALEED E. 
Rating:
5.0

Customer did not leave a comment.

Raman G. 
Rating:
5.0

Awesome service, very pleasant and took the time to help me with all my questions.

Waleed E. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS H. 
Rating:
5.0

EXCELLENT SERVICE

BRIAN M. 
Rating:
5.0

Wonder customer service!

Elizabeth H. 
Rating:
3.0

The rental prices are too high?!

Shahab M. 
Rating:
1.0

When I picked up the truck the gentlemen didn't check the truck and was not even there . When I came back to returned he was giving me a hard time make me stayed there for over 45 minutes checking and truck and asking me for a password I don't know what he was talking about .. also I don't know why he was checking the truck if he didn't even bother checking it when I came to grab it what's the point of checking upon returning the truck?

DANIELESTEBAN A. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top