Customer Reviews for The Shed
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Shed
Bill R. on
Great service and friendly personnel
Bill R. on
No improvement necessary
Terry R. on
Randy was great with helping me. I was having a really bad time reserving & getting a truck. I got my 1st reservation mid june, got the reservation #, thought all was well. Stoped by the place in Victoria, Tx to make sure I had done it right. They don't carry trucks. Called uhaul.com, got another truck at another place, got conf #. Great. Got another call, they don't carry trucks. Boy. Got on with them again. Got another truck, 30 miles away from the city I was needing truck for. Called again for something closer. Got me 1 for a town between where I live & town it was needed for. Awesome!. All was well. Till the day before the move, which was 6-29. No truck, person needed it longer. Ok. Got another truck in Victoria. But confirm #. By this time, 2 weeks of this, I was very upset, strung out, crying. I went to my local dealer, The Shed. It would be a round trip instead of one way but oh well. I had to get my granddaughter & her family moved. Randy came through, helped me with the reservation, talked me through everything. Even when we were running late to pick it up, due to baby getting sick. Couldn't uhaul deliver trucks to reserved places like the car rental places do? Everyone I talked to on the site was very helpful.
Bill R. on
It helped to be able to preregister online. Made pickup much faster.