Customer Reviews for The Storage Bin of Coldwater
(U-Haul Neighborhood Dealer)

252 reviews

170 E Chicago Rd   Coldwater, MI 49036

(517) 279-8280

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(517) 279-8280

170 E Chicago Rd
Coldwater, MI 49036

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

All was fantastic!! The Coldwater crew were were very friendly and accommodating and exceeded my expectations.

Anthony G. 
Rating:
5.0

Have you had a little bit cleaner and wipe down and disinfected.

LINDA H. 
Rating:
5.0

Cup holder was broken. It was not explained that the moving blankets we a rental item. I'm not stuck paying $72. VERY UNHAPPY

Greg S. 
Rating:
5.0

Customer did not leave a comment.

MICHELL CHRISTIN M. 
Rating:
5.0

Customer did not leave a comment.

Brian R. 
Rating:
5.0

Customer did not leave a comment.

RYAN S. 
Rating:
5.0

Customer did not leave a comment.

Tom S. 
Rating:
5.0

Customer did not leave a comment.

Taylor E. 
Rating:
3.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Customer did not leave a comment.

Taylor J. 
Rating:
4.0

Customer did not leave a comment.

Craig D. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

By far the best storage facility I have ever used, will definitely use again, the staff was simply amazing and very helpful.

tom m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

CHERI SUE P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renee W.  |  Overall Experience 
Rating:
3.0

Biggest issue upon return was I could not follow the steps in my account due to a bad internet connection and was not able to get customer service on the line. The instructions for after hours drop off at this location were easy to follow otherwise without going online which I thought I had to based on the website.

NICHOLAS MICHAEL C. 
Rating:
5.0

Above and Beyond service!

CHRISTINA LEANN R. 
Rating:
5.0

Customer did not leave a comment.

MOLLY MARIE H. 
Rating:
5.0

Great service and very nice owners.

STEVEN DOUGLAS T. 
Rating:
5.0

Customer did not leave a comment.

KEVINSCOTT W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL ANTHONY U. 
Rating:
5.0

Customer did not leave a comment.

ALAN ALBERT Y. 
Rating:
5.0

Customer did not leave a comment.

KATRINA ARLENE M. 
Rating:
5.0

my drop-off experience was very frustrating as the checkin app did not work due to poor internet service. I finally left the keys in the lock-box and decided to pay the $20. however, the next morning I was relieved by a phone call. I would not have to pay the fee. the rep was very kind and professional. I would recommend U-Haul to any one needing a truck! as long as they knew in advance about the after hours check in internet problem.

RICHARD JOSEPH G. 
Rating:
5.0

I always get the most professional service at this location

GARY WAYNE S. 
Rating:
5.0

Customer did not leave a comment.

LARRY E. 
Rating:
4.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS EDWARD P. 
Rating:
5.0

Customer did not leave a comment.

BRIAN EDWARD H. 
Rating:
5.0

Not much, my experience was seamless!

JAMES MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

ALLEN U. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey T. 
Rating:
5.0

Customer did not leave a comment.

Angela K. 
Rating:
4.0

Customer did not leave a comment.

SILVIA ELENA D. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Lot of gas money !

JANET MARIE G. 
Rating:
4.0

Customer did not leave a comment.

Charlie F. 
Rating:
5.0

Customer did not leave a comment.

RYAN MICHAEL J. 
Rating:
4.0

Customer did not leave a comment.

SHAUN CAMERON M. 
Rating:
4.0

Cold water was a nice location and the truck was a very good truck. However, it was not the one I was supposed to pick up. I was told no trucks were available in my area and I had to drive to union city (40 miles away) and when I got there the truck was not in a condition to drive. So, I had to drive another 20 miles further away to get this truck.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

MELVIN LEE W. 
Rating:
5.0

The 6x12 trailers really need a jack yo hook and unhook the trailer it was very heavy to lift on a d off and could not be unhooked from the truck when loaded.

PATRICK JOSEPH R. 
Rating:
4.0

Just dropped off after hours… did receive a personalized call from the site. I thought that was a nice touch.

edward R. 
Rating:
5.0

Customer did not leave a comment.

JAMES BURKE L. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

Dennis A. 
Rating:
3.0

Extremely easy drop-off

Ashley B. 
Rating:
5.0

Friendly, knowledgeable and professional. Explained everything in detail. Will definitely rent from them again.

Rebecca M. 
Rating:
5.0

Customer did not leave a comment.

PHILIP S. 
Rating:
5.0

The drop off was easy and quick, and the woman (Christina) who helped me was terrific. Absolutely no problems.

Ken C. 
Rating:
5.0

Easy access, excellent customer service, and excellent equipment! The training at the time of pick up was very helpful.

DONALD WAYNE G. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Perfect transaction. Quick friendly and efficient

AARON YAKLEY U. 
Rating:
5.0

People were very helpful and extremely nice.

SHELDON B. 
Rating:
4.0

Customer did not leave a comment.

GARY GLADFORD S. 
Rating:
5.0

Great storage experience! Well run, clean, accessable storage. I will use this facility for any other storage needs in the future.

David D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RHONDA ANN B. 
Rating:
5.0

Customer did not leave a comment.

ANDREW JOHNATHAN W. 
Rating:
5.0

Nice facility great people working there

THOMAS B. 
Rating:
5.0

Very nice people, clean and very neat. No issues at all with the unit and they are the cheapest around that i found!!

Erica B.  |  Overall Experience 
Rating:
5.0

Person ther was super friendly didn't waste time checking me out and liked to joke around. Great attitude. Almost as old as me.

DAVID ROGER B. 
Rating:
5.0

Customer did not leave a comment.

BRANDYJEAN G. 
Rating:
5.0

Customer did not leave a comment.

THOMAS H. 
Rating:
5.0

Knowledgeable and friendly staff.

GLORIA ANNE L. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN KENT D. 
Rating:
5.0

Customer did not leave a comment.

WESLEY BISHOP W. 
Rating:
5.0

Customer did not leave a comment.

SHAWNELLELOUISE G. 
Rating:
5.0

Customer did not leave a comment.

KELLY M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY LYNN D. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER LEON G. 
Rating:
5.0

Truck was dirty on receipt

JENNIFER OLEAN D. 
Rating:
3.0

Place was closed when I dropped the truck off

BRIAN MATTHEW V. 
Rating:
5.0

Customer did not leave a comment.

Kimberly F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allen U. 
Rating:
5.0

Customer did not leave a comment.

SAIF MOHSIN A. 
Rating:
5.0

Very friendly and helpful. Thank you for your service!

DENNIS Z. 
Rating:
5.0

Customer did not leave a comment.

brad F. 
Rating:
5.0

Great customer service and family friendly atmosphere

DAVID ROMAN H. 
Rating:
5.0

Customer did not leave a comment.

Amy B. 
Rating:
3.0

I think it's an absolute rip off!!! 1- ok yeah pay for milage. No! Then why to we have to put gas back in? Is that not the reason you pay for milage! 2- should be an option to choose to wave insurance. Ok you damage the property you pay. You say 29.99 for a rent that's a lie. Should say 29.99 with a whole bunch of hiding fees.

Jeremy R. 
Rating:
4.0

The staff was very friendly and knowledgeable. Everything was good but larger wheels on the two wheel carts would be very helpful especially when using on a staircase with a overhang ont the steps These small wheels kept getting hung up making the job of moving a gun safe harder than it should have been.But I would still recommend using this Coldwater U-Haul company for any rental needs you have.

Mark J. 
Rating:
3.0

Customer did not leave a comment.

ADAM GENE D. 
Rating:
5.0

Everything was like clockwork ! Great experience

Sabine V. 
Rating:
4.0

Customer did not leave a comment.

Ronald F. 
Rating:
5.0

Customer did not leave a comment.

RHONDA MAE E. 
Rating:
5.0

Customer did not leave a comment.

PAUL ANDREW C. 
Rating:
5.0

Quick and easy process rental and they had a drop box to put the key in making the drop off quick and easy too awesome place

STEVENJAY C. 
Rating:
5.0

Customer did not leave a comment.

JEROME D. 
Rating:
5.0

👍

keith S. 
Rating:
1.0

Customer did not leave a comment.

Emily D. 
Rating:
5.0

Customer did not leave a comment.

FREDERICKSCOTT W. 
Rating:
5.0

Customer did not leave a comment.

DINO JOHN P. 
Rating:
5.0

Customer did not leave a comment.

JAMESEDWARD A. 
Rating:
5.0

Customer did not leave a comment.

RIYADH ABDO-MOHA N. 
Rating:
5.0

Nothing. Everything was perfect! They had what I needed and the support was great. Very clean and organized facility!

PATRICK JOSEPH R. 
Rating:
3.0

The truck shook no matter if it was loaded or not, there was coffee cup rings on the middle seat and ashes in floor it felt like something was wrong with the front end of the truck

MARCYSUZANNE C. 
Rating:
5.0

Customer did not leave a comment.

VIRGINIAADELL E. 
Rating:
4.0

Customer did not leave a comment.

SUSAN RENEE J. 
Rating:
5.0

Customer did not leave a comment.

CLINTON LEVAR S. 
Rating:
5.0

Very nice young lady to work with very pleasant

James V. 
Rating:
5.0

Customer did not leave a comment.

RANIELA P. 
Rating:
5.0

The front-inside of the U-Haul had pops lashes, or coffee splashes all over. The back inside of the U-Haul had what looked like Mouse feces all over, and smelled like a brewery. As well as the ramp. We did clean it all up so we weren't charged for it, but it would have been nice if it was cleaned before hand. The staff, however, are fantastic. Definitely recommend.

TIMOTHY MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

RANIELA P. 
Rating:
5.0

Customer did not leave a comment.

RANIELA P. 
Rating:
5.0

Customer did not leave a comment.

Coldwater F. 
No reviews have been submitted for this location.

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