Customer Reviews for The Storage Connection
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Storage Connection
Ronald G. on
Very professional and courteous dtaff
Lauren R. on
The refueling business is aggravating-- I forgot to take a picture of the fuel gauge when starting and the whole rental form which had that info disappeared from my phone. I had to call and get a verbal description of the level, but anyway, you can't see it when you're refueling so I ended up guessing how much to put in. There should be something sent from uhaul by text for instance that has the original fuel level and allows you to set the gauge where it is at the end and then tells you exactly how much to put in. Ok? Ok.??
Laurie H. on
We really like uhaul....but this was the absolute oldest equipment we ever had. Torn handle onbthe door, rusty mechanics.... if we weren't just a couple of miles we would have had cocerns. Fyi. Onlone return is very cumberson. Thank you. We do appreciate uhaul and all.you do.
Nicolas A. on
Closed when dropped of
Lisa F. on
Ryan was awesome from beginning to end, excellent customer service, vehicle was excellent, exactly what we needed for our move. Entire process was simple. I would highly recommend this local owned family business
Yvonne S. on
The gentleman behind the counter went above and beyond to help me , when there was a problem with my reservation. Thanks to him and uhaul. Your great
Joshua H. on
This location is always excellent. The gentleman is always friendly and has even helped with temporary storage needs. This last time, he came down and rented me a trailer in the middle of a statewide power outage! Above and beyond customer service!
Mark F. on
Convenient location, clean and very comfortable vehicle, and excellent customer service!
Lorri D. on
Ryan provided us with excellent customer service. We were very satisfied with our experience. Thank you.
frederick P. on
UHaul corporate Truck share customer service agents need training. And need to improve or attain some level of professionalism. Poor communication overall when I needed help. Fred Paretta
Thomas B. on
VERY NICE FRIENDLY PEOPLE
CELESTE D. on
Ryan was great...very professional and super helpful. I would definitely recommend and use this location again should I need it.
Maria B. on
Excellent customer service
JOHN B. on
Ryan is very helpful and professional !!!
TINA G. on
Everything was great. And the staff was fantastic!
PAUL A. on
Great service, and prices. Very friendly
ROSEMARY C. on
Friendly, helpful and great location. Perfect place for short or longterm storage.
DUANE T. on
The staff was extremely helpful and courteous. The facility was convenient and well-maintained.
SUZANNE I. on
Positive experience. If we ever need a storage unit again we will definitely use this facility again.