The automated return policy is much too cumbersomeDENNIS D.
Moving Truck Rental in Westerly, RI at The Storage Connection
(U-Haul Neighborhood Dealer)
Westerly, RI 02891
Services at this Location:
- Mon-Fri: 8 am - 3 pm
- Sat: 8 am - 12 pm
- Sun: Closed
Special Operating Hours
- 7/4/2021: Closed
- 7/11/2021: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Westerly, RI 02891
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No one was there on Sat at 3:30 when I returned the truck ... Couldn't check in online , no wifi ! had to call some number to say i returned truck and she said she'd document time off return.... Bad customer service all aroundJANICE R.
I couldn't get on the web site for the return process and was on hold for 30 minutes to tryDavid S.
Ryan was awesome - I was running late, but he stayed extra so I could pick up my rental and get going safely. He was happy to help, and it was greatly appreciated!ANDREWC M.
Thank you great service ðŸ‘HILBERT G.
Check in by cell phone took forever. Streamlining that would be a blessing.Mike D.
Tie down straps for the vehicle are in poor shape and made loading the vehicle very difficult.DAVID H.
Nobody in this company is on the same pageSean K.
A very satisfying experience, start to finish, especially the great csre and responsiveness of the manager Ryan at The Storage Connection and the help of a U-Haul field agent Josh; that was greatly appreciated; created a lot of good will.Colin G.
Dealing with Brian was a very pleasant experience. He was very friendly and efficient.Nancy M.
Ryan, the manager, was not helpful.Paul R.
I placed an order online to rent one of your pick up trucks. I paid in advance. When I arrive to pick up my truck on Tuesday morning 29 September 2020, they told me I had to drive 40 miles to pick up my truck. The pick up truck they had, someone rented it, and never returned it. I was totally dissatisfied with my experienceTerry S.
It wasn't clear where to park a returning truck. Other than that, I used the phone app to return, which was pretty straightforward.Lisa W.
Every aspect of my rental was very informative and easy. Ryan at the Westerly location is gifted in streamlining the whole process with his informative and friendly manner. I highly recommend the Westerly, RI, U- Haul location.Teresa H.
Ryan Simone was professional, helpful and was a pleasure to work with. I will be using Uhaul again based on this wonderful experience. Thank you!Nicolina B.
just remote drop off - nobody there/closed on sundaysAlexander P.
Ryan did his best with answering all my questions and concerns.Melissa D.
Great serviceBill S.
Very helpful and convenient.ROBERT M.
There's nothing more ,your doing things good.reginal B.
Ryan was very helpful and personable. Considering the restrictions due to Covid, the process was very smooth and fast. The office was clean and organized as well.Rachel B.
They were closed on a Sunday but I liked the functionality and taking pictures to show the condition and mileage fuel etc to prove the truck was brought back to their standards.Steven S.
The uhaul system was down when down when I got there, so it took a super long time to check out. But the employee there was extremely cordial and apologetic.Jill D.
Ryan was dealing with a shut down in the computer system and we waited patiently outside with other customers. He made sure we knew what was happening, apologized for the delay and was courteous and professional throughout. Excellent customer service!!Mary R.
Ryan is excellent at his uhaul job. He explained everything clearly and detailed. The 10 foot truck was clean and ready to go .I would definetly use uhaul of westerly. Thank you markk.Mark K.