I called the 800 number because I couldn’t find a Porter location close to me. The lady that answered that 800 number went above and beyond to call locations to see if anybody was open. Then she text me an address as well as an after hour app in case I didn’t make it in time to drop it off. The location that I was sent to on 1314 a storage house had a clerk that was working till 5 PM. He made it his business to come and greet me, tell me to go inside why he looked at the car and got me checked out. The whole experience was phenomenal.
SHINGAIRAI S
Customer Reviews for The Storage Place FM 1314
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
was set up to return at this location, no drop box for keys, link for self return didn't work, no answer when trying to call
Kenneth KAttendant just gave the keys and said truck was over there. Left rear wheel indicator was on and tire was low but no one to fill. Process of picking up was easy and quick thou.
RALPH JI was able to drop off the truck where I am storing my items. This was very convenient. The young man here was polite and the process was quick and easy. Also recommend this storage facility!
MELISSA WThe manager Jimmy was great! He walked through everything start to finish, we were one way so he looked up which location was nearest to us. He was great and yes I'd use this service again.
Tracy WFrom pick up to drop off was a pleasant experience. My rental was available at the time that it was scheduled for and checking in and out was flawless. Jimmie was very helpful throughout the whole transaction and went above and beyond to assure that I did not have any concerns that would not be taken care of.
VICTOR RDon't change the pickup location last minute to somewhere 20 miles away from the original pick up location!
Daisy PThe truck rode so rough and shook all the way to my destination. Worst ride I've ever taken. 13 hours or teeth chattering and bone rattling. Needs better maintenance on trucks to give customers a better experience.
Dylan DGave me a truck that had a fuel leak and left me stranded for 6 hours.
eriberto sGreat people
PAMELA A