Customer Reviews for The Storage Place

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Storage Place

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robert H.
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The management was so very helpful and professional. Will do all my U-Haul business in this location!

Jeffery J. | Overall Experience |
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Customer did not leave a comment.

HENRY G.
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Excellent service overall

Luis C.
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Customer did not leave a comment.

connie J.
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Kasey L.
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Thank you for all of your help! Was a pleasure chatting with you.

Maurice M.
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Customer did not leave a comment.

myesia B.
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Customer did not leave a comment.

DeAndre J.
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Taboo king on the app was a nightmare. I also opt into mobile pick up which didn't work. So I still had to walk in. And speak with a very slow old man. I'm not a fan of human interaction and Idk. I probably won't ever book with U-Haul. The process of it on app or in store is just too long and too much.

NATHANIEL G.
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Customer did not leave a comment.

noelia K.
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Best neighborhood uhaul store. The service was awesome. Mr. Mickie was very informative and I appreciate the great Southern hospitality.

Gary M.
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None , your perfect . I am impressed with the customer service I received.

Christopher B.
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Customer did not leave a comment.

Hazel O.
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Stanley S.
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Rachel M.
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April B.
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I was satisfied

VALARIE K.
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All went extremely well, loved the service and the convenience of being able to return the truck in Jacksonville, fl....thank you so much

DAVID F.
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Arron does an outstanding job! very courteous and knows his job. Maintains a clean facility.

RANDY A.
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Customer did not leave a comment.

Dahmon K.
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Jeffrey J.
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The experience was great

JASON G.
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No noted improvements. Rental process was fast, convenient & priced well.

GEORGE C.
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Customer did not leave a comment.

MICHAEL L.
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Customer did not leave a comment.

Cornell W.
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Ashley B.
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Bonnie W.
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Anthony S.
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Natalie B.
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Angela M.
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My experience with this uhaul location was the best I have ever had. Staff was very friendly everything was quick and easy from now on I will only use this location.

Brian O.
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Fast and great service

Jeffrey J.
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Customer did not leave a comment.

Matthew N.
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GARY W.
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Gabriel R.
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John F.
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Always great service, thank you Aaron

JACOB L.
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The gentleman who helped me book the truck was extremely helpful and went out of his way to make sure our needs were taken care of. He did a great job!

JEFFREY C.
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Aaron is THE BEST! He is friendly, helpful, honest, and very professional. We have rented from him twice in the past 2 weeks for local moves, and after two excellent experiences, we will not rent from anyone else!!!

Deann T.
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Very helpful at drop off. Made it very easy. I will always recommend Uhaul

James B.
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Keep the same energy I got today the guy was nice we talked about the heavy pool table I had to put on the U-Haul he told me he had to do the same thing he said he would never lift another pool table in his life LOL

ELSIE P.
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They are very nice and courteous, thank you so much for your time and service.

Alisa W.
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Customer did not leave a comment.

RUSSELL M.
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Parking was limited and difficult to access. There should be clear signage indicating spaces to park the trucks.

James K.
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Customer did not leave a comment.

TIMOTHY R.
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Customer did not leave a comment.

Barry V.
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Aaron was extremely helpful and honest. The service was excellent. The vehicle was clean and in great condition. Fantastic experience!

DAVID F.
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Arron, outstanding service...

Jeff C.
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Easy to reserve and checkout. No hassle - friendly and helpful. Would use again.

Horacio L.
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Customer did not leave a comment.

Robert K.
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Excellent service!

Mauralin I.
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Aaron is fantastic and this all went better than I could have hoped!!

Daniel S.
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Aaron Tuftee was very professional and his customer service was exceptional. I would rent from this location again and will recommend it as well.

Jeffrey R.
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Customer did not leave a comment.

KELLY J.
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This was the best rental experience I have had ever! Great staff. Thank you!

DANIEL W.
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I had issues with the website both during checkout and check-in.

Camille C.
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Continue excellent customer service! Representative was courteous, considerate and displayed great patience. My only difficulty was with the passenger side seatbelts.

Yealandria P.
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Customer did not leave a comment.

BENJAMIN B.
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Customer did not leave a comment.

David F.
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Arron does an outstanding job with customer service and keeps the grounds immaculate. Very clean and nice facility.

Larry F.
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Customer did not leave a comment.

Herbert M.
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Truck was an older unit and had a lot of play in the steering

Laszlo T.
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Customer did not leave a comment.

MARIA R.
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Great service! Clean (smells amazing lol) and very professional!

David F.
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Aron does an outstanding job! He is very couterous and takes care of his customers. Higly recommend this U-Haul facility.

Curtis A.
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Customer did not leave a comment.

Joanna T.
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Alexander M.
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JESSIE F.
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Staff was very helpful!

janet S.
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Barbara M.
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Natalie P.
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Rodney G.
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Outstanding, quick service.

William T.
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Excellent service.

Toncy L.
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Customer did not leave a comment.

Corey M.
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Mr. Gary Was Great, Customer Service At It's Finest. I Will Recommend This Business To Everyone.

Edward Y.
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Aaron was excellent at taking care of my storage needs and getting me into a proper rental truck at a great price too!

Vincent M.
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Clay was very helpful and awesome. Got us taken care of quickly with no issues. Thanks clay!

THELMA H.
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Customer service was excellent

david F.
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Arron, does an outstanding job!! he is very pleasant anc takes care of the customer. He should be recognized for his outstanding performance.

ERNEST K.
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A GREAT location - the best service that I've experienced from a UHaul dealer.

Justin P.
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Aaron was super professional and very helpful. I was on a time restraint and he was able to assist me with selecting the right rental to get the Job done. By far the best experience of any of my rentals from U-Haul. Thank You for being professional and courteous.

Harry C.
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Customer did not leave a comment.

Lovett D.
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Billy E.
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Satonya N.
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William T.
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Amber E.
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It rained and the uhauls roof had a leak that ruined a couple of our boxes full of stuff. We also had issues with too many parties calling us to discuss when the uhaul was due back which led to miscomunication and ended in an additional 400 dollars that was unexpected

Gregg S.
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Very professional!

stephen C.
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Aaron goes above expectations to help his customers.

Johnny B.
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Prices on one way drop offs very too much from locations. Put twice the miles on your truck to save money. Pricing is an issue for me.

Lisa K.
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Aaron was very friendly and helpful. I appreciated the excellent customer service.

Stephani A.
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I didn't like that the location was just changed on me and I had to pick up the truck somewhere else

Heather G.
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Dropped off after hours

Michael H.
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Aaron was kind, patient and most thorough! There was absolutely NOTHING regarding the entire transaction he did not carefully and painstakenly explain to me. He kindly answered every question that I had -- and there were *many*! He even carefully adjusted the mirrors on my truck for optimal over-the-road safety on my journey; what service!! From my several initial phone inquiries to my eventual departure in a U-Haul truck from his well-run facility -- an astonishingly-impressive experience! Absolutely! Wow! Bravo Aaron !!!

Samuel P.
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So very easy to use. Very convenient.

JIMMY S.
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Customer did not leave a comment.

DAVID F.
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Customer did not leave a comment.

Michelle B.
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Great service!!

Christa H.
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Customer did not leave a comment.

Donald C.
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Customer did not leave a comment.

Scottie G. | Reservation |
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The storage place was clean and ready for me to move in.

Brandon J. | Reservation |
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Was a very easy process. The associate was very helpful.

Kenneth J. | Reservation |
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The gentleman managing the facility is very nice and helpful. The process was quick and easy. The grounds are clean and appear to be well maintained. I feel safe with my items being stored there

SAMUEL B. | Overall Experience |
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Great experience. We had the storage unit for years!

Yvette B. | Overall Experience |
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Very clean.and friendly faces.had no problems with the area and the services provided.

Tracy A. | Overall Experience |
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I had a great experience with The Storage Place. The facility was well-taken care of. They had everything needed to make my move easier. Aaron was friendly and efficient. Five stars for him.

Shane U. | Overall Experience |
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The customer service you receive from Aaron is second to none. If I ever find myself in need of a storage facility, I will 100 percent use The Storage Place again.

Zandra N. | Overall Experience |
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Location was very convenient.

BETTY JO C. | Overall Experience |
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Aaron has always went out of his way to help us and we definitely will use it again and recommend The Storage Place!

THOMAS V. | First Impressions |
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The woman was very helpful and made my move a pleasant one.

No reviews have been submitted for this location.

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