Customer Reviews for The Triangle Market
(U-Haul Neighborhood Dealer)

266 reviews

1500 W Hwy 90   Alpine, TX 79830

(432) 538-3283

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(432) 538-3283

1500 W Hwy 90
Alpine, TX 79830

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JEANNE M. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

The Alpine Texas pickup location team was absolutely perfect!

John J. 
Rating:
5.0

Very helpful service.

LINDA C. 
Rating:
5.0

Customer did not leave a comment.

KEVIN C. 
Rating:
5.0

Customer did not leave a comment.

JavierAlfredo R. 
Rating:
4.0

Customer did not leave a comment.

Frances G. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Retainer pin on ramp gate was not aligned. Had to use hammer….

Tiburcio G. 
Rating:
5.0

This location always has the friendliest, most efficient employees. I always appreciate that, thank you!

John J. 
Rating:
3.0

Customer did not leave a comment.

GARRICK S. 
Rating:
4.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

CHARLES H. 
Rating:
5.0

just keep doing what you're doing. The young man & woman were personable and very capable.

Karen K. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Make sure that your trailers are made ready to plug in the trailer connection. Mine was not.

Cory L. 
Rating:
5.0

Customer did not leave a comment.

Joey H. 
Rating:
5.0

Nothing - the employees were very friendly and helpful, and easy and pleasant to deal with.

CARL S. 
Rating:
5.0

Excellent people, friendly professional service, and excellent BBQ next door!!

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

June S. 
Rating:
3.0

They need to clean up their storage lot. I couldn't get out of my vehicle when they hooked up the trailer, there was a small tree in the way, it's was nuts!

Rick U. 
Rating:
2.0

Mileage was entered incorrectly, not all requested equipment was provided

Becky F. 
Rating:
3.0

My credit card was charged twice for this rental. Plus I was charged for gas when we returned the vehicle full. The personnel was untrained and unsupervised.

STEVE C. 
Rating:
5.0

Go above and beyond to assist you. Best customer service!

DAVID M. 
Rating:
5.0

Best place to rent a truck

David M. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

EDWARD E. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Your customer service clerk was exceptional,very courteous, extremely knowledgeable........

Tiburcio G. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Roxy was personable, professional, and a overall delight. Very good experience.

Kevin C. 
Rating:
1.0

This place is a disaster. Had an employee "in training" getting me set up and clearly had no idea what he was doing. Getting set up and on the road took nearly an hour when it should've taken 15 minutes. Found out when I dropped off the trailer that they did not hook up my trailer correctly and it was a HUGE safety risk for our entire 500 mile drive. Appalling.

ALEXANDER P. 
Rating:
3.0

Customer did not leave a comment.

Nathan T. 
Rating:
4.0

Customer did not leave a comment.

Joshua F. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

The staff go above and beyond to make the transactions go as smooth as possible.

DAVID M. 
Rating:
5.0

The customer service was excellent! They were very friendly and did everything possible to make moving day a pleasant experience.

Jennifer B. 
Rating:
5.0

Customer did not leave a comment.

Stephen B. 
Rating:
5.0

Excellent and experienced customer service. Thanks!!

STEPHEN B. 
Rating:
5.0

Best service ever

JOSE II O. 
Rating:
5.0

Thank you Roxy for taking care of me! I love the respect n value you have for ur job!!!!again I thank you!

Christina C. 
Rating:
5.0

Customer did not leave a comment.

STEVIE M. 
Rating:
5.0

Customer did not leave a comment.

Jason O. 
Rating:
5.0

Friendly customer service. Recommended

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

Rich S. 
Rating:
5.0

Customer did not leave a comment.

Rick G. 
Rating:
5.0

Great service, much appreciated!

Matthew L. 
Rating:
2.0

The internet was not working well and the person was not very knowledgeable about the equipment.

Holly B. 
Rating:
5.0

These ease of setting up a reservation and customer service is top notch!

DAVID M. 
Rating:
4.0

Customer did not leave a comment.

paula H. 
Rating:
5.0

Customer did not leave a comment.

Francis Y. 
Rating:
5.0

Customer did not leave a comment.

ADRIAN A. 
Rating:
2.0

The inside of the truck was filthy and had sticky soda spilled over the console

Wendy W. 
Rating:
3.0

He was really busy and was by himself, maybe not normal but appeared he needed help.

MARK U. 
Rating:
1.0

Customer did not leave a comment.

FERNANDO L. 
Rating:
5.0

Store opened early for me when Manager saw me waiting for it to open. Was in and out in no time. Thank you.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

CODY A P. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Cody P. 
Rating:
5.0

Great experience. Thanks

Dennis L. 
Rating:
5.0

Customer did not leave a comment.

Lorenzo Y. 
Rating:
3.0

When I made this trip last year they gave me two days so I'm mad they didn't give me the 2 extra days that the clerk promised me this year. I am 71 years old. I had to load, then drive over 2300 miles by myself, then unload. 8 days is just not enough under those circumstances.

Pollyanne M. 
Rating:
5.0

Your software system needs some attention. The lady had to reboot her computer because your software locked it up.

Anthoney P. 
Rating:
3.0

It started ok but they sent with one tail light out. If I didn't like it they said to find another location

David L. 
Rating:
5.0

The staff do all they can to make the process as smooth as possible.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
3.0

Customer did not leave a comment.

Chris H. 
Rating:
3.0

Customer did not leave a comment.

alexis M. 
Rating:
4.0

Have tow hitches at ur locations.

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

Royce L. 
Rating:
5.0

They employee was very helpful and friendly. Quick and easy to drop off.

ADRIAN D. A. 
Rating:
5.0

Customer did not leave a comment.

SHAWN S. 
Rating:
4.0

Customer did not leave a comment.

Dieter G. 
Rating:
5.0

Eric is very good to work with lots of experience to help with your move

Alfred F. 
Rating:
5.0

Best place to rent a U-Haul!

DAVID M. 
Rating:
5.0

Best place to rent a van or trailer.

DAVID M. 
Rating:
4.0

I dropped the truck off on Sunday when they should have been closed. However, a rude, demanding employee named Zach came out and insisted I NOT park the truck in the only place that would not block the lot entrance because he felt it was blocking his personal pickup truck. It was absolutely NOT in his way. He insisted instead that I park it in the lot entrance which blocked in everything inside the fence. He claimed I could park it there and not block the gate, but in my estimation, to do what he asked, I would have risked damage to the truck because there was not enough room to turn the truck. This Zach fellow should be told to park his damn personal vehicle elsewhere and DO NOT bother the U-Haul customers on a Sunday. I will not be using this location ever again because of him.

Belinda L. 
Rating:
4.0

The person that I turned the trailer over to just stayed inside while we pulled the trailer in, unhooked it, and put it out of the way. They could have been more helpful in receiving the trailer.

Polly L. 
Rating:
4.0

Customer did not leave a comment.

Mandi L. 
Rating:
5.0

Customer did not leave a comment.

Chester J. H. 
Rating:
5.0

Customer did not leave a comment.

david M. 
Rating:
5.0

Customer did not leave a comment.

francisco C. 
Rating:
5.0

Lady at the register was hawt!

Loyed H. 
Rating:
5.0

Customer did not leave a comment.

Sonia Esther S. 
Rating:
5.0

Loved meat, security and professionalism.

jeff P. 
Rating:
5.0

Very professional welcome and explanation. Very pleased! Clean and new. Great security.

jeff P. 
Rating:
5.0

The lady was very nice and helped us through the whole process

Victor R. 
Rating:
5.0

I have been doing business with this location for months now. They have always been great help

Joe R. 
Rating:
5.0

Great Customer Service!!!!

Rick G. 
Rating:
4.0

Very friendly and helpful.

Linda R. 
Rating:
3.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

The Best

david M. 
Rating:
5.0

This location is awesome.

david M. 
Rating:
4.0

Customer did not leave a comment.

Nathan C. 
Rating:
5.0

Service was above and beyond what anyone could expect. The service manager went out of his way to ensure we were taken care of and could safely get back home. I highly recommend these gentlemen!

Steven S. 
Rating:
5.0

Very helpful, knowledgeable staff

John J. 
Rating:
5.0

Customer service is the best!!!

david M. 
Rating:
5.0

Customer did not leave a comment.

Steve R. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth M. 
Rating:
5.0

Customer did not leave a comment.

Jordan S. 
No reviews have been submitted for this location.

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