Customer Reviews for The UPS Store #202

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The UPS Store #202

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Michael C. on

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The top latch of the left, side entry door on the gmc van I used today was not working I had to use my finger to release it up top maybe get that fixed for the next person luckily I knew what to do someone might have issues with it though.

Kathryn S. on

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JIM R. on

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Supply a drop box for returning keys after hours.

Jose C. on

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Angela R. on

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Very courteous and polite personnel in the location. Would definitely recommend this location to anyone

CHERYL L. on

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Staff were very pleasant and helpful from when i collected the vehicle to when i dropped it back off...very pleased with the service!

Kevin S. on

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You should have the upholstery cleaned it smelled like URINE and that's my only complaint!!! 100% on the service and vehicle handling and mileage!

Denise P. on

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Don K. on

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Troy M. on

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Randy M. on

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David S. on

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Excellent service. The van was there when we requested it, and we had no difficulties.

karla G. on

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There was garbage and spilled drink in between the two fronts seats when i picked up the van. The service representative at the UPS store # 202 (Kim?) was wonderful. Polite, knowledgeable and very engaging - she could give a seminar on how to properly treat customers.

MARK B. on

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art E. on

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art E. on

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PEARL AND SCOTT F. on

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we'll be back

TYLER V. on

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Hi, I was dealing with Ellen when i called uhaul. I booked a 26 footer on June 29 for my move the last week of July pick up/drop off Hubbards, NS. July 24 I received a phone call and reservation for a 26 footer pick up and drop off 71km one way, 142kms total 2 hours driving. When I was on the phone with Ellen as she was looking for a closer truck that truck that I was booked to have became unavailable and the only other vehicles that were available were 10 foot vechicles. Ellen said she would throw in a trailer if one was available. I picked the closer van and was told I would me contact closer to my pickup date if something else came available. No call. I picked up my uhaul van last tuesday in Bridgewater and the guy didn't know anything about a trailer and the van is not equipped to haul a trailer. I ended up renting a 16 footer from a different rental company along with the uhaul van having to make multiple trips to my inlaws house to store my items in there garage to get everything out of my house before closing date. My moving costs increased to more than expected, more kms and now having to move twice when the 26 footer i originally booked would have done me one trip and pickup and drop off was right in Hubbards. I am just moving 15 mins down the road and the uhaul location I picked originally was in my area I live in. When you book a month in advance and have deadlines to met and depend on the truck that you book than you call and say its unavailable for my move with the stress of selling our home and buying a new one. I did not need this added curdle. If it wasn't for friends and family helping me move twice! I don't know what I would of done.

DARRELL S. on

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Chris M. on

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donna R. on

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Sebastian H. on

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kelvin B. on

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rental is a bit pricey compared to car rental companies for similar vehicles and rental periods.

Carla W. on

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Extremely helpful and informative staff. The van I rented was in impeccable shape and a joy to drive. I would definitely deal with them again. :)

BRUCE H. on

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Douglas R. on

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Great service. Fast check in and out.

DANIELLE P. on

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Judith H. on

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JOHN R. on

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could not ask for anything better very happy with service