Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tammy was an absolute joy to work with. The process was so easy and convenient for where I live in proximity of The Vault Self Storage. I will definitely recommend this location.
DENNIS G
Rating:
5.0
Customer did not leave a comment.
SUSAN L
Rating:
5.0
Carolyn was wonderful. She was very courteous and helpful to us! A great employee with “people” skills!!
Gene S
Rating:
3.0
Remain same
ALICE S
Rating:
5.0
Customer did not leave a comment.
ROBERT H
Rating:
5.0
Customer did not leave a comment.
Sydney M
Rating:
5.0
Customer did not leave a comment.
ADENILTO S
Rating:
5.0
always very helpful and friendly
Angel G
Rating:
5.0
Customer did not leave a comment.
KATOURAH K
Rating:
5.0
Customer did not leave a comment.
GERALD H
Rating:
5.0
Nothing everything at this location was clean and orderly. The staff was really great and helpful.
HOWARD S
Rating:
4.0
Customer did not leave a comment.
MICHAEL C
Rating:
5.0
The associates working there were super friendly. Took care of my request.
GRECIA P
Rating:
5.0
Great experience and wonderful personnel.
Paul S
Rating:
4.0
Customer did not leave a comment.
TINA B
Rating:
5.0
Customer did not leave a comment.
Richie L
Rating:
5.0
Exceptional customer service. Moving is never easy, but the staff at the Vault helped immensely.
John P
Rating:
5.0
Customer did not leave a comment.
Mary T
Rating:
5.0
Customer did not leave a comment.
FORREST C
Rating:
5.0
All was great on the new haul
Danette M
Rating:
5.0
N A
Don M
Rating:
5.0
Customer did not leave a comment.
MARC B
Rating:
5.0
Customer did not leave a comment.
CRAIG C
Rating:
5.0
Extremely friendly and helpful lady at the counter
DENNIS H
Rating:
5.0
Customer did not leave a comment.
Mathew G
Rating:
5.0
Customer did not leave a comment.
Peter M
Rating:
4.0
Customer did not leave a comment.
jENNIFER S
Rating:
4.0
Customer did not leave a comment.
CLIFORD F
Rating:
5.0
Friendly and very professional.
MARY J
Rating:
5.0
Awesome survive. Easy transaction
Monica C
Rating:
5.0
Wonderful experience. Look forward to visiting every weekend!
ailvon o
Rating:
5.0
Customer did not leave a comment.
PAMELA R
Rating:
5.0
The service was fantastic. Kudos to Carolyn
The parking lot was a lot to be desired, but nothing to do with the service or vehicle
Michael P
Rating:
4.0
Customer did not leave a comment.
Victor F
Rating:
5.0
Everything was great
Pamela B
Rating:
5.0
The staff is friendly and helpful.
CYNTHIA B
Rating:
5.0
Customer did not leave a comment.
Carolyn W
Rating:
5.0
Customer did not leave a comment.
LONNIE C
Rating:
5.0
Helpful, friendly Staff at The Vault! Thank you
Linda B
Rating:
5.0
The location was great. My rental was moved several times for whatever reason which was very frustrating especially since I drove by the originally requested location 4 times that day and they had my requested truck there all say long.
Daniel B
Rating:
5.0
Wonderful staff, clean location very professional
DONYA O
Rating:
5.0
Good customer service
Alfredo S
Rating:
5.0
Customer did not leave a comment.
Kristin C
Rating:
4.0
The lady who rented the truck was amazing
CHANCE F
Rating:
5.0
the air didn’t work properly
Chip S
Rating:
5.0
Wonderful customer service
KEVIN B
Rating:
5.0
Customer did not leave a comment.
Barbara H
Rating:
5.0
Customer did not leave a comment.
Danette M
Rating:
5.0
Customer did not leave a comment.
Danette M
Rating:
5.0
Customer did not leave a comment.
KATOURAH K
Rating:
5.0
Convenient location, friendly service! I used the app to reserve 15’ ft truck & picked up at counter. Everything went great!
Jeanette A
Rating:
5.0
Customer did not leave a comment.
Carlos S
Rating:
5.0
Customer did not leave a comment.
JEFFREY H
Rating:
5.0
Customer did not leave a comment.
Javier a
Rating:
5.0
Very friendly and knowledgeable staff
KIMBERLY W
Rating:
5.0
Super friendly staff
Laura J
Rating:
5.0
Carolyn is a very exceptional person and employee. I told her that I liked her vibe because she is so happy and positive. She helped me take m utility dolly to the pickup truck I rented and upon my return she parked the pickup truck for me because I wasn't feeling well. You should know what an extraordinary person she is
ALFRED J
Rating:
5.0
Customer did not leave a comment.
jyl v
Rating:
5.0
Very well taken care of place. Very pleasant to deal with and very professional.
Joy G
Rating:
5.0
Customer did not leave a comment.
Sandi M
Rating:
5.0
The Sales Rep lady had Awesome Customer Service and made our experience seamless and Amazing. She was very helpful and informative.
AUTAVIUS H
Rating:
5.0
The recetionist was so accomodating. We love how she treated us, never felt so important before. She did an excellemt job. 100 star for you guys.
Jovito C
Rating:
5.0
Customer did not leave a comment.
DAVID B
Rating:
5.0
N/A
Jacolby S
Rating:
5.0
Customer did not leave a comment.
Cheryl r
Rating:
5.0
Customer did not leave a comment.
Calvin B
Rating:
5.0
Customer did not leave a comment.
Anita U
Rating:
5.0
Friendly and efficient. Great experience!
Ronda E
Rating:
1.0
Hard to get into the building and I will never rent from uhaul again. The $ per mile is a fucking rip off
Jamie M
Rating:
5.0
Costumer Service at that location was super helpful. Kudos to her when I picked it up.
Kevin P
Rating:
5.0
Manager was extremely helpful, friendly and courteous! You are lucky to have her!
Alan R
Rating:
5.0
Customer did not leave a comment.
Diego E
Rating:
5.0
Customer did not leave a comment.
Johnpaul R
Rating:
5.0
Customer did not leave a comment.
John W
Rating:
5.0
Customer did not leave a comment.
michael g
Rating:
5.0
Customer did not leave a comment.
Tanya H
Rating:
5.0
That lady that was helping me was so sweet and patient for all the questions I had because it was my first time using a U-Haul so I really appreciate how nice she was!
KRYSTINE M
Rating:
5.0
Customer did not leave a comment.
Kyle T
Rating:
5.0
Customer did not leave a comment.
Matthew M
Rating:
5.0
Customer did not leave a comment.
Danette M
Rating:
5.0
N/A
Jarred W
Rating:
5.0
Customer did not leave a comment.
Danette M
Rating:
4.0
improve your website/internet connection - it is terrible. The saving grace at this location is the store manager.
Larry M
Rating:
3.0
This location is opened banking hours, not a convenient time for people who work business hours.
Illia O
Rating:
5.0
Customer did not leave a comment.
William N
Rating:
4.0
Customer did not leave a comment.
Jason M
Rating:
5.0
Customer did not leave a comment.
JACOB P
Rating:
5.0
Customer did not leave a comment.
Leslie K
Rating:
5.0
Customer did not leave a comment.
Darryl F
Rating:
5.0
Customer did not leave a comment.
Eric L
Rating:
5.0
Someone or your computer system changed my request for no insurance and I paid for safe move when I did not select the safe move option.
Floyd B
Rating:
5.0
Thanks for a great rental, would highly recommend !
