The associates working there were super friendly. Took care of my request.
GRECIA P
Customer Reviews for The Vault Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience and wonderful personnel.
Paul SExceptional customer service. Moving is never easy, but the staff at the Vault helped immensely.
John PAll was great on the new haul
Danette MN A
Don MExtremely friendly and helpful lady at the counter
DENNIS HFriendly and very professional.
MARY JAwesome survive. Easy transaction
Monica CWonderful experience. Look forward to visiting every weekend!
ailvon oThe service was fantastic. Kudos to Carolyn The parking lot was a lot to be desired, but nothing to do with the service or vehicle
Michael PEverything was great
Pamela BThe staff is friendly and helpful.
CYNTHIA BHelpful, friendly Staff at The Vault! Thank you
Linda BThe location was great. My rental was moved several times for whatever reason which was very frustrating especially since I drove by the originally requested location 4 times that day and they had my requested truck there all say long.
Daniel BWonderful staff, clean location very professional
DONYA OGood customer service
Alfredo SThe lady who rented the truck was amazing
CHANCE Fthe air didn’t work properly
Chip SWonderful customer service
KEVIN BConvenient location, friendly service! I used the app to reserve 15’ ft truck & picked up at counter. Everything went great!
Jeanette AVery friendly and knowledgeable staff
KIMBERLY WSuper friendly staff
Laura JCarolyn is a very exceptional person and employee. I told her that I liked her vibe because she is so happy and positive. She helped me take m utility dolly to the pickup truck I rented and upon my return she parked the pickup truck for me because I wasn't feeling well. You should know what an extraordinary person she is
ALFRED JVery well taken care of place. Very pleasant to deal with and very professional.
Joy GThe Sales Rep lady had Awesome Customer Service and made our experience seamless and Amazing. She was very helpful and informative.
AUTAVIUS HThe recetionist was so accomodating. We love how she treated us, never felt so important before. She did an excellemt job. 100 star for you guys.
Jovito CN/A
Jacolby SFriendly and efficient. Great experience!
Ronda EHard to get into the building and I will never rent from uhaul again. The $ per mile is a fucking rip off
Jamie MCostumer Service at that location was super helpful. Kudos to her when I picked it up.
Kevin PManager was extremely helpful, friendly and courteous! You are lucky to have her!
Alan RThat lady that was helping me was so sweet and patient for all the questions I had because it was my first time using a U-Haul so I really appreciate how nice she was!
KRYSTINE MN/A
Jarred Wimprove your website/internet connection - it is terrible. The saving grace at this location is the store manager.
Larry MThis location is opened banking hours, not a convenient time for people who work business hours.
Illia OSomeone or your computer system changed my request for no insurance and I paid for safe move when I did not select the safe move option.
Floyd BThanks for a great rental, would highly recommend !
Dennis BShe was very nice and helpful,
STEVE BFriendly. She was ready for me
BRIAN LVery professional and courteous!
Jose MPerfect customer service. A great experience from start to finish.
Ian BI was in and out in a timely manner.
Elias LReally easy drop off!
SHARON SThe person in the front desk is great
CARLOS PCheck tire pressure daily
Ruby SFast and easy truck rental. Thank you!!!
THOMAS CThe check-in and check out were fast, efficient and effortless and the equipment was well maintained and performed even better than expected. The price was fair, the people were friendly and efficient and the equipment exceeded expectations...I wouldn't change a thing.
Gregory CAccessibility, U-Haul in good condition and the service is efficient
David HAccessible location and everything was ready
Danette MNo improvements needed. Thank you!
charles k