Customer Reviews for The Vintage Market
(U-Haul Neighborhood Dealer)

193 reviews

1135 W Morris Blvd   Morristown, TN 37813

(423) 438-0442

Office Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(423) 438-0442

1135 W Morris Blvd
Morristown, TN 37813

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

David B 
Rating:
5.0

Good location easy reservation nice lady and good vehicle

LINDA S 
Rating:
5.0

Customer did not leave a comment.

amber l 
Rating:
5.0

Thank you for your storage unit it helped us while we were in the middle of moving. It was safe and easy to use in good location.

Terrie C  |  Overall Experience 
Rating:
2.0

They know my issues with them.

timothy m 
Rating:
4.0

We were able to drop off our truck after hours without much problem. We were able to check our truck in through the app and drop it off with confidence. We got a prompt email confirming our return and a final receipt emailed the next day.

Randall F 
Rating:
5.0

Customer did not leave a comment.

KEVIN W 
Rating:
5.0

Website is hard to find best deal when going to pick up trailer at a destination..map with prices would help..have to run each city..prices vary 30%...within few miles

JAMES W 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY W 
Rating:
5.0

Customer did not leave a comment.

Don F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEROME B 
Rating:
5.0

Customer did not leave a comment.

Edward M 
Rating:
1.0

This is not the correct location. The unit was dropped off at Appalachian Auto Repair. The owner of the place was very hostile. His employees were yelling and cussing at me. This was all overheard by a U-Haul customer service rep as I was on the phone with her when it happened.

DONALD H 
Rating:
5.0

Customer did not leave a comment.

DONALD F 
Rating:
5.0

The U-Haul Van helped us move from point A to point B! Thank you!

KEVIN W 
Rating:
5.0

I dropped off after hours, which was very convenient.

Jeffrey H 
Rating:
2.0

I reserved truck, blankets, and dolly at a location in my town. Last minute my location was moved. When I arrived the truck(in pretty scary condition was there), but no blankets, or dollies available. I was referred to a third location where I got half the blankets, and a dolly. My reserved pick up time was 5:00 PM, had I not shown up early they would have been closed( a 5:00 closing time), and I wouldn't have been able to get blankets or dolly until the next mornings opening time which was two hrs, after my moving crew was scheduled to start. All in all a stressful experience, with a truck that I just knew would drop a granny any minute.

STEPHEN M 
Rating:
5.0

Customer did not leave a comment.

Stephen E 
Rating:
5.0

Customer did not leave a comment.

JULIAN C 
Rating:
5.0

Very nice friendly and accommodating

CHRISTINA S 
Rating:
5.0

No improvements are necessary!! Top notch staff and customer service !!! Will do business with again!!

Mike F 
Rating:
5.0

Customer did not leave a comment.

Nick H 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H 
Rating:
5.0

Customer did not leave a comment.

Brenda J 
Rating:
3.0

Customer did not leave a comment.

MICHAEL W 
Rating:
3.0

N/a. All the pictures that you have to submit at the return is Ridiculous!!!

Elaine W 
Rating:
5.0

Do contactless setup of services

AMBER V 
Rating:
5.0

Customer did not leave a comment.

Charlene H 
Rating:
5.0

I was charged a lot for fuel but I put in 18$ worth and put the fuel gauge back exactly where it was when I left off in it

KENNETH C 
Rating:
5.0

Customer did not leave a comment.

JONES W 
Rating:
5.0

Everyone was great

Eugene C 
Rating:
5.0

Great customer service

LOLA C 
Rating:
4.0

Customer did not leave a comment.

Ashley B 
Rating:
5.0

Customer did not leave a comment.

NORMAN F 
Rating:
5.0

Customer did not leave a comment.

Timothy R 
Rating:
3.0

Customer did not leave a comment.

MICHAEL W 
Rating:
5.0

We were in and out super fast our representative was really friendly and answered all of our questions

MICHAEL M 
Rating:
5.0

Customer did not leave a comment.

Anthony G 
Rating:
5.0

All Good

phil o 
Rating:
5.0

Customer did not leave a comment.

SAMUEL M 
Rating:
4.0

They did not have an appliance dolly that I needed and none of the other locations nearby had one either

William A 
Rating:
5.0

Nice folks and helpful.

Bobby H 
Rating:
1.0

The authorized Uhaul dealer's building has very poor internet service. I had to exit the building to get a signal. The female agent has no social, nor service skills.

Vanskie E 
Rating:
3.0

Customer did not leave a comment.

STEVEN M 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H 
Rating:
5.0

It was pretty much straight forward and they did all of the work taking care of the whole experience. The only thing I had to do was sign, back up my truck, and go.

jones w 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Even though I was doing my return via the App, the gentleman there was making sure I was doing okay and didn't need any assistance!

Randy T 
Rating:
4.0

Trailer was dirty, it obviously hadn’t been washed in months as it had mildew all over the top and sides. The inside was very clean though! The right rim was very rusty.

Max F 
Rating:
5.0

Customer did not leave a comment.

Kenneth S 
Rating:
5.0

Customer did not leave a comment.

Kevin H 
Rating:
1.0

Recommend units be inspected and flat tires fixed prior to re-renting a missed flat tire resulted in significant work, delay in transit. It is not acceptable way to do business.

Mark I 
Rating:
4.0

It was dirty inside but well maintained. Safety chains did not have large enough hooks to attach to my truck.

Brian B 
Rating:
5.0

Customer did not leave a comment.

Stan S 
Rating:
4.0

Customer did not leave a comment.

Rick M 
Rating:
5.0

They are very efficient and provide quick service. Great Job on a hassle free rental. Two Thumbs up 👍👍

sarah m 
Rating:
5.0

Customer did not leave a comment.

Kerwin M 
Rating:
5.0

These folks are awesome to work with. Have rented there about 10 times in the last year and they process you in and out quickly and are always accommodating with my rental needs.

John K 
Rating:
5.0

Sorry late fell off back of truck and tore tend in shoulder. You are great will use you again. Thank you and already recommend you to 2 people 😀

THOMAS C 
Rating:
5.0

Customer did not leave a comment.

Jamie H 
Rating:
4.0

Customer did not leave a comment.

Karl R 
Rating:
5.0

Customer did not leave a comment.

James P 
Rating:
5.0

Customer did not leave a comment.

Raymond S 
Rating:
5.0

Customer did not leave a comment.

LESLIE W 
Rating:
5.0

Customer did not leave a comment.

CARRIE M 
Rating:
4.0

Customer did not leave a comment.

Ryan H 
Rating:
5.0

Customer did not leave a comment.

Obed G 
Rating:
5.0

Customer did not leave a comment.

Gary R 
Rating:
2.0

Customer did not leave a comment.

Bruce M 
Rating:
3.0

Customer did not leave a comment.

Tania W 
Rating:
5.0

Very helpful, knowledgeable and quick team at this location. Excellent job!

Mazen T 
Rating:
5.0

Customer did not leave a comment.

John M 
Rating:
4.0

Customer did not leave a comment.

John H 
Rating:
2.0

Customer did not leave a comment.

Marsha R 
Rating:
3.0

See above

Curtis C 
Rating:
5.0

They worked with me to get me a better rate. Equipment was in excellent condition. Super friendly staff.

Jason C 
Rating:
4.0

N/A

Michael K 
Rating:
5.0

Customer did not leave a comment.

Lauren T 
Rating:
5.0

Great Service

DAVID H 
Rating:
3.0

First of all the uhaul app was terrible. Would not accept my picture to pick up the uhaul so I had to go inside. Upon returning the u haul the app would not accept my return location which was where I picked it up. It was after hours so not much I could do. Also I put in to rent a dolly but when I got there they didn't have any and I ended up with an appliance dolly which we made it work

Tiffany S 
Rating:
5.0

Very nice staff

Darren M 
Rating:
5.0

Customer did not leave a comment.

Jayme D 
Rating:
5.0

Customer did not leave a comment.

Darren M 
Rating:
3.0

Customer did not leave a comment.

Michael P 
Rating:
5.0

Employees were great! Very nice and helpful!

MARY S 
Rating:
1.0

The young guy I talked to was rude and talked down at me. I would not recommend this location to anyone and if he is the face of U-Haul I would recommend using another company.

Dan H 
Rating:
5.0

Customer did not leave a comment.

Amanda G 
Rating:
3.0

N/A

Daniel F 
Rating:
5.0

Customer did not leave a comment.

LEONARD W 
Rating:
5.0

Customer did not leave a comment.

Ron P 
Rating:
5.0

One thing that it needed was some oil on the ratchet

LEONARD W 
Rating:
5.0

Truck turned on. Household belongings fit just fine in the back and the truck performed as it should. I couldn’t ask for more.

Andrew S 
Rating:
5.0

Very Nice Person.

douglas p 
Rating:
5.0

Truck ran great. Climate control worked great. Plenty of space to move house belongings in few trips.

Andrew S 
Rating:
5.0

Friendly, professional and quick.

james V 
Rating:
3.0

Customer did not leave a comment.

Melissa H 
Rating:
4.0

Customer did not leave a comment.

CARROLL W 
Rating:
4.0

not very courteous.

DENNIS R 
Rating:
5.0

Customer did not leave a comment.

johnny k 
Rating:
5.0

Customer did not leave a comment.

Kennedy W 
Rating:
5.0

Was met immediately by friendly staff. Had some issues (due to corporate requested change) that they worked through; it took some extra time, but it was not the fault of this location.

James D 
Rating:
4.0

Customer did not leave a comment.

Joseph A 
No reviews have been submitted for this location.
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