good service
TREVOR H
Customer Reviews for This N That Consignment Store LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We had the reservation at a different location, which the truck was not returned yet in time for our reservation. They called and send us to a different location to pick up a 20 ft the same price, which I appreciated. However, we brought it back early but after the thrift store hours. I tried to input the picture of the mileage online, which doesn’t give you an option to within the app or website and was charged an after hours fee on $20. The last location didn’t charge us that as they were a gas station and opened longer. It’s unfair to charge that fee when there is no way to put the picture online or clean instructions to do so.
KATHY OLocation was good. Easy to rent from. Dealer was knowledgeable and explained everything in detail.
REGINALD Csuper fast and helped with my items. Able to get all my supplies here including tv box as well which was very convenient
MARK JVery good distributor for a great price was able to load all my things I bought as well
RICHARD MChecked out fast! Great location and easy to drive in and out
KATHY BEverything was good
GIANCARLO Bvery helpful
JEFFREY Hfast and great help
WILLIAM SBest U-Haul experience I've had is with this distributor very friendly very quick and excellent customer service.
ANTHONY Lvery fast and helpful service
Connor JTruck ran good, explained everything well and smelled good. Fast service, and great customer service! Got my rental moving fast!
Kelly MBen at the pick-up location was very helpful; however, the reason I didn't give excellent or above average is: 1. there was no dolly (was ordered) & we ended buying a dolly from Ben. 2. Ben's internet server was s-l-o-w, causing delay/long wait time & retaking photos twice; 3. At drop-off time, found out the $12 dolly charge wasn't removed. 4. Too many texts & phone calls from U-haul employees b4 rental pick-up. Prob won't rent u-haul again, but might change my mind.
LESLIE E