Customer Reviews for Thomas Nursery & Feed
(U-Haul Neighborhood Dealer)

124 reviews

9695 LA Hwy 15   Farmerville, LA 71241

(318) 368-1626

Office Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(318) 368-1626

9695 LA Hwy 15
Farmerville, LA 71241

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Stuart M 
Rating:
4.0

N/A

GREGORY C 
Rating:
5.0

Customer did not leave a comment.

Kathy I 
Rating:
5.0

Nothing, everything was great

JOYCE B 
Rating:
4.0

Customer did not leave a comment.

RONALD J 
Rating:
5.0

Lower the cost

DOROTHY K 
Rating:
5.0

Customer did not leave a comment.

ANTHONY M 
Rating:
5.0

Awesome people!! Very friendly!!!

TERREL G 
Rating:
5.0

Customer did not leave a comment.

JASMINE W 
Rating:
5.0

Customer did not leave a comment.

JACOB C 
Rating:
5.0

great experience and very easy

janie a 
Rating:
5.0

The whole process was quick and the drop off location was perfect and very close.

Gwendolyen L 
Rating:
2.0

The keys for the uhaul that I rented were not in the drop box. I had to spend another 20 minutes trying to remedy the problem.

Joy R 
Rating:
5.0

My pickup location was changed last minute and added an hour to my trip. Pickup location did a great job. Online ordered furniture pads but didn’t receive them but did not see a charge for them. Overall experience was very good but not too pleased with the last minute change in pickup.

Tim T 
Rating:
5.0

Customer did not leave a comment.

Lynn B 
Rating:
5.0

Everything was fine. A good experience. 👍

Kermit B 
Rating:
5.0

Customer did not leave a comment.

Tonya M 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B 
Rating:
5.0

Customer did not leave a comment.

Jim D 
Rating:
5.0

Leave it alone, if it ain’t broke don’t fix it :)

Michael R 
Rating:
4.0

Customer did not leave a comment.

Todd P 
Rating:
5.0

The owners of Thomas Nursery are fabulous !

DAVID B 
Rating:
5.0

Customer did not leave a comment.

Ellice M 
Rating:
5.0

Customer did not leave a comment.

Lora L 
Rating:
4.0

Renting the truck was horrible. We requested a place close to us & ended up having The location changed twice. We drive over on Friday to pick up after hours & the keys were not left in the box for us. We then had to drive back over the next morning. Upon arrival the staff was amazing & very apologetic for our inconvenience.

Kenneth M 
Rating:
5.0

N/A

Keneshia W 
Rating:
5.0

Very good people.

WILLIAM P 
Rating:
5.0

Customer did not leave a comment.

Clarence H 
Rating:
5.0

Ryan provided excellent customer service. He is a true asset.

Michael B 
Rating:
5.0

Customer did not leave a comment.

Harlin K 
Rating:
4.0

Customer did not leave a comment.

Jane G 
Rating:
3.0

Customer did not leave a comment.

Samuel O 
Rating:
5.0

Very easy rentals

Darren B 
Rating:
3.0

Customer did not leave a comment.

Robert O 
Rating:
4.0

Customer did not leave a comment.

Robert O 
Rating:
5.0

Customer did not leave a comment.

Jerry W 
Rating:
5.0

Great Service and very respectful people

Jayden B 
Rating:
1.0

Customer did not leave a comment.

terry m 
Rating:
1.0

Customer did not leave a comment.

terry m 
Rating:
5.0

Customer did not leave a comment.

Jeffrey T 
Rating:
5.0

Customer did not leave a comment.

Fred W 
Rating:
5.0

Very courteous and helpful staff! The rental I reserved was late coming in from the previous rental and the folks at Thomas Nursery did everything they could to get me out the door as quickly as possible. Great people!!!

Nathan P 
Rating:
5.0

Customer did not leave a comment.

Leroy D 
Rating:
5.0

Very helpful and was very quick!

RONALD M 
Rating:
3.0

If I rent a trailer the chances of having the wire hook up is slim. This should be provided seeming how it is required to legally pull the equipment rented.

Christy F 
Rating:
3.0

The rental was in horrible mechanical shape. No pick up when gas pedal was pressed and the steering alignment was so bad it was hard to keep on the road. In my opinion it’s not a safe vehicle for rental in its current state.

JEFFERY D 
Rating:
5.0

Customer did not leave a comment.

John T 
Rating:
5.0

Customer did not leave a comment.

RUSSELL S 
Rating:
5.0

Customer did not leave a comment.

Robert D 
Rating:
5.0

Customer did not leave a comment.

Roseanne H 
Rating:
1.0

It took 4 trailers before I had a good one. The owner got mad and snapped at me because I refused to keep connecting my truck to trailer to find a good one. Said that is the only way to see if they are good. They mixed trailer numbers, one trailer had fender falling off. One had light out. Another had piece welded to fender ramps to prevent full stow on ramps making trailer too low, an inch from the ground.

Don W 
Rating:
2.0

The one problem was the location of the keys. There was a lock on the main gate so you had to walk up and down an embankment to get to the key location. If the location is open it appears it would be better or they need to move the key box for 24/7 access.

Sherry B 
Rating:
5.0

They did great no complaints here

valerie m 
Rating:
5.0

Customer did not leave a comment.

Peter S 
Rating:
5.0

This location ans easy to find. The app checkout process was super easy and explained everything . My only suggestion would be to have the lock key drop box closer to the gate for after hour pickup. We had to climb the fence to access the key drop box by the stores front door.

Kristi S 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

Customer did not leave a comment.

Isaac M 
Rating:
5.0

Great experience!

Robert G 
Rating:
5.0

Easy and efficient drop-off

Howard B 
Rating:
3.0

You charged me twice for the truck I want my money back

RICKY M 
Rating:
3.0

Customer did not leave a comment.

Dollie H 
Rating:
5.0

Customer did not leave a comment.

Brandy C 
Rating:
5.0

Customer did not leave a comment.

Charlene W 
Rating:
5.0

We lost tread on one tire and had to do a service call. Not sure they could have anticipated. They were helpful and directed us on what to do. Would use them again.

Paula B 
Rating:
5.0

Customer did not leave a comment.

Davia B 
Rating:
5.0

Great representative Good equipment.

zed k 
Rating:
5.0

Customer did not leave a comment.

Stephanie S 
Rating:
2.0

Did not have the dolly ready. Took almost 30 minutes to get it. Truck was not clean.

Timothy K 
Rating:
5.0

Will rent from here again

Mark K 
Rating:
5.0

Customer did not leave a comment.

Dayna y 
Rating:
5.0

The price

Yasmeen G 
Rating:
5.0

Bring the price down some on renting a UHaul for only for renting for couple hours up to 6 hours. The pricing shouldn’t be that high if you only using it for the day you rented it out

Devin P 
Rating:
4.0

Customer did not leave a comment.

Randy B 
Rating:
5.0

Customer did not leave a comment.

GERALD F 
Rating:
2.0

Customer did not leave a comment.

Steven R 
Rating:
5.0

Excellent service from everyone there.

Charles D 
Rating:
5.0

Customer did not leave a comment.

CINDY S 
Rating:
3.0

Customer did not leave a comment.

Brandy h 
Rating:
5.0

None

Cullen S 
Rating:
5.0

Very nice, helpful and efficient

Rosanna R 
Rating:
5.0

Customer did not leave a comment.

gerald l 
Rating:
5.0

Nothing, everyone was very helpful and friendly.

Dennis R 
Rating:
5.0

Maybe you could have more of the larger trailers available

Cary A 
Rating:
1.0

told that auto transport had something wrong and they insisted did not. Had to call and arrange to swap out because there was a serious problem. The location originally rented from told us they were gling to tell uhaul not to allow us to rent again...horrible customer service at location in Farmerville Louisiana

Darrell A 
Rating:
5.0

Customer did not leave a comment.

Dawn S 
Rating:
5.0

Prompt and courteous service

WILLIAM P 
Rating:
5.0

Don't double book the same trailer.

Lonnie B 
Rating:
5.0

Customer did not leave a comment.

William A 
Rating:
5.0

Customer did not leave a comment.

Trinity S 
Rating:
5.0

Customer did not leave a comment.

AMY M 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
5.0

Customer did not leave a comment.

HENRY K 
Rating:
5.0

Family owned and operated. Special people.

CULLEN S 
Rating:
5.0

They were great to work with and kept me up to date on any changes that had to be made.

KARL G 
Rating:
5.0

Customer did not leave a comment.

TYLER F 
Rating:
3.0

Customer did not leave a comment.

Jerica D 
Rating:
5.0

Customer did not leave a comment.

Steven H 
Rating:
5.0

Customer did not leave a comment.

Christy K 
Rating:
1.0

Customer did not leave a comment.

TYRONE P 
Rating:
5.0

Customer did not leave a comment.

Chris R 
No reviews have been submitted for this location.
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