Customer Reviews for Thoroughbred Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Thoroughbred Hardware

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chris H. on

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Customer did not leave a comment.

GERALD H. on

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I've dropped off there in the past and each time was Excellent.

ADRIAN C. on

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I had no problem, everything went well.

David B. on

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Our original pick up location was changed and we were not notified. Found out when we went to original location to pick up trailer. Very inconvenient. This U-Haul experience was very disappointing.

THOMAS R. on

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William D. on

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Elizabeth M. on

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The owner Marilyn was very rude and charged me stating that the truck was dirty when in fact it wasn't. Pictures were uploaded and Jennifer over at 1-800 GO Uhaul confirmed that the truck in fact was clean. I am waiting on a refund back to my card.

joeseph C. on

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Anthony K. on

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RICH E. on

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These folks go to great lengths to help.

Keith B. on

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RAMON S. on

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Thank you

anthony D. on

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the rental trailer was not at the location that I was to pick it up ,and I was told I had 48 hours to turn it in but was charged $21 extra at 48 hr drop off site .

TONY C. on

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At this location, nothing. Thanks

Arley E. on

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RICH E. on

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JACK L. on

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SCOTT A. on

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You full the truck up then they still charge you for two gallons even if it is full poor attitudes they can’t even give a print out of your bill...

JOVAN W. on

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I tried to submit photos of the inside of my rental on the inspection but it would only submit if I approved the item. The check engine light was on in the truck but it ran well and the store manager said that it had already been checked out.

Clyde T. on

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Staff was excellent and experienced including the owner’s young daughter who unhooked the car and tow dolly as if she were an older person.

Shorna S. on

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It was closed no one to check when u drop off

Glenn G. on

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Customer did not leave a comment.

Glenn G. on

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Excellent place to drop off units. Very handy and perfectly located.

Glenn G. on

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Stan W. on

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KELLY K. on

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JEAN C. on

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Excellent

JOSEPH C. on

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N/A

RAMON S. on

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Great Service

MOISES S. on

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Customer did not leave a comment.