The lady in charge was very friendly and knowledgeable!JOSEPH B.
Moving Truck Rental in Ocala, FL at Thoroughbred Hardware
(U-Haul Neighborhood Dealer)
Ocala, FL 34480
(Blk E Of I-75)
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 3 pm
- Sun: Closed
Special Operating Hours
- 5/31/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Ocala, FL 34480
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
this a hardware store and part uhaul center. the store manager appeared overwhelmed with her work load: phone, cashier sales, paperwork and uhaul was the back burner.Michael F.
The truck was clean and ready to go. Who could ask for anything more? I rented at Thoroughbred before, and would recommend them again.Thom C.
Went out of their way to help us, after an auto accident. THANK YOUDANIEL T.
i was not checked in correctly and was charged $850 extra by mistake, uhaul customer service was no help. very poor serviceSyd S.
The " store , if you want to call it that " , looked like a Hoarders home !! The woman at the cash register knew nothing about what she was supposed to do ! I went to one U-haul store to pick up my truck and they couldn't help me , and sent me 20 miles away to get a truck ? They couldn't even find me on their Computer ! The truck had mechanical problems that made the engine race " when ever you were stopped at a traffic light " ! I had to pay $135. to drive the truck from Ocala, to Gainesville " 41 miles " !! I will never use U-haul again , i would rather pay more for a better experience !!!ROBERT N.
It took 1 hr. and 45 min. to get the trl. because UHaul computer kept failing! I could not get a paper copy of my contract, due to the problems with the computer I got double billed! I just hope next time I need a trailer there is another company that offers a rental!GERALD H.
Great customer serviceTHOMAS W.
Lady in office is greatJOSE D.
I think the lady who runs this place should get a community award or atleast some kinda recognition. She does it all there and still has time to explain u-haul services to you.THOMAS F.
Would have been nice if not so many problems on the computer.VIVIAN R.
I'm very disappointed with the staff at this location. I brought the truck back the same day,even though I have to bring it back the next day. When I picked up the truck, I took picture of the speedometer and fuel gage. When I brought the truck back, I filled the gasoline tank the same amount when I picked it up. (I also took a picture when we parked the truck back at the location) I was charged $48.78 more, because they said I didn't put gasoline back in the truck. I just spoke to Marlyn Buchalla and she was very nasty at her response. I will need to rent a truck soon,but I will not be renting with Uhaul.Kazimierz Z.
Everything was smooth and went perfect, thanks againjeremy S.
Excellent customer serviceRonald C.
Not much all was good.EARL S.
All goodgerald F.
friendly, efficient serviceTHERESE C.
Owner was greatTom D.
Haul online is a joke. They changed my reservation and location and notified me only 20 minutes before I was to pick up truck. I had to drive to a different location and took over an hour to Chechen in and get a different truck. The woman at the Hardware store was great but completely overwhelmed due to the online system screwing up everyone's orders.Yayanti S.
The cashier/owner was great but the process took a long time. She had to call someone from UHAUL in order to complete my registration and rent mean truck. The woman in front of me also had issues with the process.Matosha M.
The drop off location that was given us by the 800 number was too far away.....14 miles from where we were. The lady that handled our turn in was very short.... and called us after we left and was difficult about the condition of interior of the truck and the pads.....basically charged us another $54.....This has been a very difficult and disappointing move for us with U-Haul.david C.
The lady made it easy and effortless to return.MARTHA ISABEL M.
Lady at rental was totally a basket case. She would be better not working. No memory, did not know how to do anything on computer. Had to contact corporate 3 times for a simple 1 day rental. Took over an hour to rent after doing most all on line daughter booked it and night before rental she had car trouble so we had to use mine. Woman could not figure out what to do. Unbelievable. I will never rent there again or recomend them. Total disaster. Returned unit 5 hours later and she had no recollection of the morning disasterErin C.
Marilyn Buchalla treated us better than family when renting a truck to move to NY. Because of the Covid19 virus and difficulty finding a home, we had to change the rental date for a truck numerous times. She was always very professional and considerate each time we had to call and change the date. We never felt like we were bothering her. She followed up and checked on us and did little things we would never expect. So in conclusion, there's no improvements needed at Thoroughbred Hardware. Rather this outlet for Hertz should serve as an example for all Hertz stores. Jim. & Patty MusserJAMES M.