Customer Reviews for Thrifty Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Thrifty Storage

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Michael F.
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The agent at time of pick up was very professional and handled my contract very well. The agent at the time of return was also very professional and helpful

Linda V.
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The inside of the cab smelled so bad that we had to drive with the windows open.

RICHIE D.
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Customer did not leave a comment.

Kevin D.
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Quick in and out. Equipment rode well no issues at all.

nicholas N.
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Customer did not leave a comment.

RONALD C.
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I was not made aware that I was being charged a $70 fee for insurance. If you are insured by State Farm then your insurance will cover a Uhaul rental truck. However, I didn't notice it until after I left with the truck. Once you leave the premises you are stuck with paying the insurance fee.

Catherine F.
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Maryann was amazing! She was so helpful as I had not rented a truck many times before. She truly made t a pleasurable experience and I appreciated her kindness and amazing service!

JAMES S.
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Friendly staff

Keith S.
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Customer did not leave a comment.

janet S.
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I would highly recommend this location they are know open on Sundays till 12:30 the managers are great Very helpful My equipment is always clean the office as well organized and clean the facility is very clean I love coming to thrifty Mini storage to see Janet and Marianne's faces they are always very nice and helpful very nice selection of merchandise as well it's a one stop shop for me

Alan C.
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Very clean. Easy drop off at front of building.

Jason D.
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Dropped off with phone when business was closed so hard to rate them.

ROBERT M.
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Customer did not leave a comment.

Terry H.
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Prompt and courteous

Paul P.
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Customer did not leave a comment.

laural B.
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The first location I found online to drop off the trailer was not accepting drop offs due to construction. That should have been stated on their website.

Brandon K.
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Joel H.
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Phuong D.
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Barbara G.
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colleen B.
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Michael K.
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The lady in the office was overwhelmed by three customers at the same time but got me checked out but couldn't produce a receipt.

RONALD Q.
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Customer did not leave a comment.

RICHARD C.
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laura S.
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PETER V.
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My needs were all met and I rented a storage unit there as well. Extremely convenient.

James M.
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Representative made us feel we were bothering her day. She was not rude but surely not friendly.

Heather T.
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Hire 100 Janet's to manage your U-Haul locations. Janet answered our questions, knew the products and was absolutely great to work with

CHRISTOPHER S.
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Fire the Punta Gorda UHaul supervisor...

WEST W.
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Customer did not leave a comment.

Hector M.
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Miangel R.
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The experience was great and the lady at the reception was phenomenal!

jean S.
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Customer did not leave a comment.

Renee F.
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Good customer service

Gregory K.
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Customer did not leave a comment.

Joseph C.
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Joseph W.
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Martin S.
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I arrived to pick up my truck and they were moving out of the building and had to find another truck!

Joseph W.
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Customer did not leave a comment.

Richard M.
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Really nice and friendly personnel.

Patricia N.
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Customer did not leave a comment.

Shushane D.
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Customer did not leave a comment.

Douglas M.
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SYLVIA S.
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I rented a truck at 4:00 pm. It was raining so I left the truck at the facility until 11:00 am the next am. When I went to get truck, I noticed major damage to the left front bumper. I pointed this out to the office and was told to wait at least 1/2 or longer. I was never told I would not be blamed for the damage which I didn't do. The odometer was the same as when I signed for the truck. One of the office personnel was not nice to me and complained about her computer not working. I will never rent from that office again. I would have utilized my usual office location but they were not renting vehicles during quarantine. I will still use uHaul.

Ken W.
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Include some kind of ramp in cases when needed.

Rick C.
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Customer did not leave a comment.

Christina H.
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Nancy M.
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GONZALO T.
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N/A

John K.
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Price was not at all that was quoted. Girl on phone exsplained drop off procedure on phone and wasn't what was exsplained as. This transaction really made me feel as if the company was nickel and dimeing us. Will never use this company for service again!!

DREW P.
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Customer did not leave a comment.

Etheline R.
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Customer did not leave a comment.

Stephen C.
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Truck could have been swept out better. Also, I put 5 gallons of gas to fill the truck after only going 17 miles. Last user did not fill the tank or sweep the cargo area. I had to do both at my own expense.

DREW P.
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check in on line

Richard B.
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Not much. Everything was great!

Erik B.
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Ive never had to schedule a drop off renting a uhaul before. That is usually set up at pick up. I called uhaul and they gave me a location and when I got there, they said they couldnt take it and had to go to another locatiom. I told them Im leaving the truck there one way or another. The lady at the desk then asked me to put the uhaul away and to back it in tightly between two trucks. I parked it in forward not to risk hitting one of the other trucks. Ive never seen anything like this at a uhaul location before.

Shawn K.
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Customer did not leave a comment.

JP F.
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The two ladies that manage the office are very professional, efficient, cordial and helpful. Thank you U-haul and your good people!

Donald I.
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Customer did not leave a comment.

Norman P.
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I could not ask for a more unique person than Mary Ann. Very nice & could tell a dedicated person....This nice lady is 68 yrs. old & was there by herself to hook up trailers & dolly's! Just so happens the only dolly left was an accident waiting to happen, the rackets were totally seized up w/rust as was the main ball hitch! Together, Mary Ann & Myself got my car loaded 2 hrs later! The Woman is a Saint! I made this reservation right after Thanksgiving on Pan American Blvd in North Port!!!!! Was texted 2 HOURS before P/U time that my equipment was not there! NEVER AGAIN U HAUL NEVER!!!!! Norman Palmer

Lauren M.
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Customer did not leave a comment.

dalbert A.
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xiomara S.
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Janet was very professional and kind. She explained everything this was by far the best

David D.
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Janet was very nice. I like the on line check-in it made it easy

aaron P.
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There won't be a next time at this location

Michael F.
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Customer did not leave a comment.

Vicki G.
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Clone the lady that took care of us!! Best service EVER!!

Michael P.
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Customer did not leave a comment.

Michael Z.
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The business was closed upon our arrival, however it looked like a good place to do business with. Lot was clean and secure and the office looked well kept.

Craig B.
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Customer did not leave a comment.

Gary J.
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Trucks should be given to a customer with a shorter distance with enough gas to get to their destination. I don't believe the reading on my paperwork and the actual gas gauge was correct. I had to stop and add gas just to make sure I could arrive without running out. People have enough to do when moving without having to add another requirement on top of the moving stress.

Stephen C.
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Customer did not leave a comment.

Miranda S.
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Ron K.
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Fix the bad tires, the blankets were wet and smelled like mold. The truck has 162,000 miles an the front end is worn out.

Patrick F.
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The manager was very efficient in placing order along with being personable and provided excellent service. Thank you Uhaul and your good people. Joseph Patrick Flanagan

Jill Marie N.
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Sherie C.
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John P.
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Dennis R.
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George S.
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John E.
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Kim S.
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Rick C.
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Everything went extremely smooth, no issues or holdups of any kind- which tells me that everything is well organized, continue to do what you do.

james K.
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Customer did not leave a comment.

Thomas T.
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Martin L.
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David B.
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Barbara G.
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Janet was very helpful, explaining everything and answering our questions.

nancy R.
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Customer did not leave a comment.

Peter L.
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Janet was great, truck was immaculate and everything was explained perfectly.

Brandi B.
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Janet was absolutely awesome. I had a very good experience with the facility. I appreciate the honesty and immediate responses.

Craig H.
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Excellent service, Very clean and Janet the manager was most helpful and professional.

Craig H.
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Excellent facility! The manager Janet was excellent and she took care of the final checkout and corrected the mistake made at chevron at Havendale Florida.

Shawn J.
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Complained multiple times that the computer system wasnt working. Took forever to check someone else out that I waited almost 35 minutes to return my trailer. In turn had to use her phone to return the equipment and still had difficulties.

ARTHUR F.
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Origional center where rented was very helpful and friendly. Had to pick up trailer at another location. Not so friendly.

Robert S.
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Customer did not leave a comment.

JUAN R.
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Great directions to place. Very clean and easy to get to.

Nicholas R.
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Customer did not leave a comment.

Mathew S.
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Customer did not leave a comment.

Cynthia O.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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