Customer Reviews for Thrifty Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Thrifty Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Erik B. on

Rating:

Ive never had to schedule a drop off renting a uhaul before. That is usually set up at pick up. I called uhaul and they gave me a location and when I got there, they said they couldnt take it and had to go to another locatiom. I told them Im leaving the truck there one way or another. The lady at the desk then asked me to put the uhaul away and to back it in tightly between two trucks. I parked it in forward not to risk hitting one of the other trucks. Ive never seen anything like this at a uhaul location before.

Shawn K. on

Rating:

Customer did not leave a comment.

JP F. on

Rating:

The two ladies that manage the office are very professional, efficient, cordial and helpful. Thank you U-haul and your good people!

Donald I. on

Rating:

Customer did not leave a comment.

Norman P. on

Rating:

I could not ask for a more unique person than Mary Ann. Very nice & could tell a dedicated person....This nice lady is 68 yrs. old & was there by herself to hook up trailers & dolly's! Just so happens the only dolly left was an accident waiting to happen, the rackets were totally seized up w/rust as was the main ball hitch! Together, Mary Ann & Myself got my car loaded 2 hrs later! The Woman is a Saint! I made this reservation right after Thanksgiving on Pan American Blvd in North Port!!!!! Was texted 2 HOURS before P/U time that my equipment was not there! NEVER AGAIN U HAUL NEVER!!!!! Norman Palmer

Lauren M. on

Rating:

Customer did not leave a comment.

dalbert A. on

Rating:

Customer did not leave a comment.

xiomara S. on

Rating:

Janet was very professional and kind. She explained everything this was by far the best

David D. on

Rating:

Janet was very nice. I like the on line check-in it made it easy

aaron P. on

Rating:

There won’t be a next time at this location

Michael F. on

Rating:

Customer did not leave a comment.

Vicki G. on

Rating:

Clone the lady that took care of us!! Best service EVER!!

Michael P. on

Rating:

Customer did not leave a comment.

Michael Z. on

Rating:

The business was closed upon our arrival, however it looked like a good place to do business with. Lot was clean and secure and the office looked well kept.

Craig B. on

Rating:

Customer did not leave a comment.

Gary J. on

Rating:

Trucks should be given to a customer with a shorter distance with enough gas to get to their destination. I don’t believe the reading on my paperwork and the actual gas gauge was correct. I had to stop and add gas just to make sure I could arrive without running out. People have enough to do when moving without having to add another requirement on top of the moving stress.

Stephen C. on

Rating:

Customer did not leave a comment.

Miranda S. on

Rating:

Customer did not leave a comment.

Ron K. on

Rating:

Fix the bad tires, the blankets were wet and smelled like mold. The truck has 162,000 miles an the front end is worn out.

Patrick F. on

Rating:

The manager was very efficient in placing order along with being personable and provided excellent service. Thank you Uhaul and your good people. Joseph Patrick Flanagan

Jill Marie N. on

Rating:

Customer did not leave a comment.

Sherie C. on

Rating:

Customer did not leave a comment.

John P. on

Rating:

Customer did not leave a comment.

Dennis R. on

Rating:

Customer did not leave a comment.

George S. on

Rating:

Customer did not leave a comment.

John E. on

Rating:

Customer did not leave a comment.

Kim S. on

Rating:

Customer did not leave a comment.

Rick C. on

Rating:

Everything went extremely smooth, no issues or holdups of any kind- which tells me that everything is well organized, continue to do what you do.

james K. on

Rating:

Customer did not leave a comment.

Thomas T. on

Rating:

Customer did not leave a comment.

Martin L. on

Rating:

Customer did not leave a comment.

David B. on

Rating:

Customer did not leave a comment.

Barbara G. on

Rating:

Janet was very helpful, explaining everything and answering our questions.

nancy R. on

Rating:

Customer did not leave a comment.

Peter L. on

Rating:

Janet was great, truck was immaculate and everything was explained perfectly.

Brandi B. on

Rating:

Janet was absolutely awesome. I had a very good experience with the facility. I appreciate the honesty and immediate responses.

Craig H. on

Rating:

Excellent service, Very clean and Janet the manager was most helpful and professional.

Craig H. on

Rating:

Excellent facility! The manager Janet was excellent and she took care of the final checkout and corrected the mistake made at chevron at Havendale Florida.

Shawn J. on

Rating:

Complained multiple times that the computer system wasnt working. Took forever to check someone else out that I waited almost 35 minutes to return my trailer. In turn had to use her phone to return the equipment and still had difficulties.

ARTHUR F. on

Rating:

Origional center where rented was very helpful and friendly. Had to pick up trailer at another location. Not so friendly.

Robert S. on

Rating:

Customer did not leave a comment.

JUAN R. on

Rating:

Great directions to place. Very clean and easy to get to.

Nicholas R. on

Rating:

Customer did not leave a comment.

Mathew S. on

Rating:

Customer did not leave a comment.

Cynthia O. on

Rating:

Customer did not leave a comment.

David E. on

Rating:

Customer did not leave a comment.

Marc G. on

Rating:

Customer did not leave a comment.

Kevin W. on

Rating:

The equipment was reserved online from a different location for pickup . Then I received a call telling me to pick up the truck from a different dealer. It led to some confusion and i was concerned it may have been double booked and the subject of duplicate charges. There should be a confirmation that the reservation is the same just that the pick up location has changed

RITA K. on

Rating:

Customer did not leave a comment.