Customer Reviews for Tiger Express

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tiger Express

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Anthony B. on

Rating:

Attendant was VERY efficient. Best service yet!

Tammy S. on

Rating:

Nothing to say

Floyd S. on

Rating:

Customer did not leave a comment.

Connie C. on

Rating:

Customer did not leave a comment.

jeff B. on

Rating:

Can you please send me a receipt for my rental with all of the final charges on it? Thank you

Jeffrey P. on

Rating:

Customer did not leave a comment.

Beverly B. on

Rating:

Customer did not leave a comment.

Floyd S. on

Rating:

Customer did not leave a comment.

Lyn M. on

Rating:

Customer did not leave a comment.

Mike R. on

Rating:

Customer did not leave a comment.

Kevin M. on

Rating:

Faster check out

james N. on

Rating:

Customer did not leave a comment.

EMILY H. on

Rating:

Customer did not leave a comment.

WILLIAM E. on

Rating:

the lady that helped me was really nice. the rental process of very slow though. adding a bar code scanner to scan the drivers license would speed the process up greatly. .

Robert W. on

Rating:

The clerk was friendly and helpful and very pleasant nothing bad to say about her or her attitude. She had to struggle with uhauls system several times on what seemed to be a outdated laptop that kept freezing up after being in line for more than an hour the uhaul district manager did the contract remotely and charged me for the insurance I didnt want. The clerk offered to have him fix but I declined I wasn't wanting to wait any longer . I felt an hour and half was long enough. The rental should have been complimentary after the hoops I jumped through. Not sure if I'll ever attempt a one way rental again

KEITH H. on

Rating:

I reserved and paid for my rental trailer online. When I arrived at the pickup location they said they needed my driver's license and credit card and had to input on their computer everything I did online. Then they tried to charge me $60 more. Then their computer communicating to the UHAUL computer was not working. So they had to contact a UHAUL supervisor to get them to do the check-in. I was standing there for appx 45 minutes. My feet and legs started to fall asleep. I had a very poor experience.

Jordan K. on

Rating:

Employees need to be more aware of what they are doing

YVONNE N. on

Rating:

I had to go way to Dyersburg to pick up a uhaul truck and I put the gas back where it was and I was still charged a gas fee on my card.so I will never again rent a truck through uhaul rental service. Thank you

Bradley A. on

Rating:

Had a reservation for a appliance dolly and when I was there to pick up was informed that they no appliance dollies at this location. Also upon making reservation had to make multiple calls to make sure the reservation was correct and finally all corrections were made after almost two hours of phone calls.

Sabrina M. on

Rating:

Customer did not leave a comment.

Michael S. on

Rating:

One of the trailer lights was not working properly

frankie C. on

Rating:

Overall service was a good easy fast and professional service, equipment was clean and orderly, I cannot say enough about it. Very pleasant. A Big THANKS

Hope R. on

Rating:

Customer did not leave a comment.

Stephanie B. on

Rating:

Easy check out and in. Great service.

dana michelle B. on

Rating:

Customer did not leave a comment.

Janice P. on

Rating:

Customer did not leave a comment.

Neil Y. on

Rating:

Customer did not leave a comment.

LAURA J. on

Rating:

I called the Uhaul number to make necessary changes to my reservation. I was given a final price and hung up from the call. Within 15 minutes I was called back and told the final amount was almost 100 dollars higher than the previous rep told me. I feel they should have honored the quote if the error was on their part and not increased my price because they didnt do their job accurately.

Amy P. on

Rating:

Well you lost me as a customer everything was fine till I called and talked to a customer service rep I was running about an hour late the lady said I would not be charged and when i dropped the truck off you charged me 54$ for being late which I was told i would not be charged for earlier that morning

Joyce D. on

Rating:

Very nice Lady check in the truck upon me arriving a day early to drop it off. Fuel mileage is very poor in the 15' truck. However the overall experience was a very good one. Again the Lady that checked me in was Very Pleasant to deal with.